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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Where to Find Local Fire Damage Remediation Services?

4/19/2022 (Permalink)

Our SERVPRO technicians know exactly what to do after your home suffers a fire incident. Call us today!

SERVPRO of East Riverside City Can Provide Your Home With Fire Damage Remediation Services!

Many people imagine that if fire damage ever occurred inside their Riverside homes, it would be a grand disaster. However, many fire-losses are quite small in comparison. Statistically, there are many potential causes of fire inside of your home; however, not every fire may rage out of control.

Imagine a scenario where your Riverside home suffers a small degree of fire damage. Picture plugging in an electric kettle with the intention of brewing tea. When you turn your back to look for which type of blend you would like, the electrical socket sparks a small fire. You hear the popping and smell the burning of plastic and act quickly, extinguishing the small blaze before it gets out of control.  

If the Fire is Small, Do I Need to Call For Remediation Services? 

Even small fires can leave behind an impressive amount of damage that could be hard for a non-professional to clean. For example, a small fire in your kitchen could leave behind: 

  • Smoke residue 
  • A foul smell
  • Scorch marks 

Even if fire damage is concentrated in a small section of your home, it can still cause tough stains and rancid malodors. The best thing you can do for your home is to contact professional remediation services. 

How Can SERVPRO Remove the Soot Stains and Bad Scent? 

Here at SERVPRO, our technicians are highly trained and have access to advanced technological equipment. To remediate the evidence of fire damage, we can: 

  • Use hydroxyl generators or thermal foggers to reduce the malodor in your home
  • Use specially formulated cleaning agents to remove tough smoke-residue and stains
  • Remove anything that is beyond repair so that it can be replaced

At SERVPRO, our goal is always to leave your home feeling as if the damage inside did not happen. Trust our Institution of Inspection, Cleaning, and Restoration-certified (IICRC) technicians to help return your home to its preloss state, "Like it never even happened."

If your home needs fire damage restoration, get help now! We're always open and ready to help you, call today (951)222-2224 

When a Pack-Out is Necessary Due to Fire Damage

4/13/2022 (Permalink)

Your home is going to need a lot of work after a fire damage, let us help!

Fire damage will need SERVPROs assistance.

Many of the fire damage sites that SERVPRO works on only have charring and damage in a portion of the home. The techs use different methods to stop the rest of the house and furnishings from taking on smoke odors.

During a fire damage mitigation, containment using either plastic barriers or in some cases, negative air chambers to keep soot from spreading throughout the home. This stops the potential for cross-contamination to areas of the house currently unaffected by soot and smoke damage. 


The technicians at SERVPRO undergo extensive training and come to each job to save the homeowner as much loss as possible through their learned restoration methods. They also have a diverse array of equipment for specialized cleaning and drying processes to give each loss site the best outcome.

When Containment is Not Enough

In some cases, putting up barriers during mitigation of fire loss is not enough. In those situations, a pack-out is often the best course of action to minimize damage. The technicians perform this task in a very organized fashion and photograph and note the location and condition of each item removed. So when the cleanup efforts complete, each piece can return to the exact spot where they removed it.

Smoke Damage and Odor Control

After a fire, the smoke residues and soot require removal from surfaces through careful hand-cleaning. Running an air scrubber fitted with HEPA filtration is another common during fire loss mitigation to keep airborne soot particles to a minimum.

Ductwork Inspection

Because soot travels through the air so readily, if the HVAC was running post-fire, there is an excellent chance the ductwork may require inspection and cleaning to render it smoke-odor free. SERVPRO technicians complete any needed ductwork cleaning before returning the packed-out items into the residence. Turning around fire damage in homes quickly with their experience and equipment to make the fire loss "Like it never even happened."  SERVPRO of East Riverside is here to help 24/7 call us today!

What Parts of a Structure are Salvageable After Flooding?

4/5/2022 (Permalink)

An unexpected flood can quickly lead to flood damage in your home. Call the experts at SERVPRO immediately to prevent additional water loss.

A Sudden Flood Can Affect the Building and Assembly of your Home. SERVPRO Technicians are On-hand to Help Riverside Residents Overcome Flood Damages.

What are building assemblies, and how do they affect drying?

The building assembly is everything in the structure of your Riverside home, excluding the exterior walls. During intense storms and heavy rainfall, some or all of the building may begin to take on water. These can come from flooding into the property or through a roof that may become damaged by strong winds. Once water enters the property, it begins to negatively affect some, or all, of the building assembly, including drywall, crawlspaces, foundations, and framework. Each property has unique characteristics and material build. Our technicians have a strong understanding of how materials affect drying, which allows us to tailor our drying strategy to each situation we encounter. 

How are drying procedures decided?

When confronted with flood damage in your home, a professional water restoration technician has to make hundreds of decisions in a small space of time. Knowing which items can be dried cost-effectively and inexpensive to replace can help speed up the timeframe of restoration. Fitted cabinets are commonly made from particle boards with a veneer finish. These can take on lots of moisture in a short period of time, and the cost of drying them often outweighs the cost of replacement with cabinets of similar quality. SERVPRO makes decisions based on the most time-efficient solution to restore your home to its preloss condition. 

What is the process of deciding to restore or replace wet building materials?

General information covering the type of material, porosity and responsiveness to drying

Inspection to determine the length of exposure as well as the area of wetness (some materials, like drywall, have multiple layers to test)

Restorability is a combination of the above two results, which is the deciding factor in whether to restore or replace

Are wet ceilings and walls expensive to replace?

Walls that become wet through flooding need to be carefully inspected to understand the extent of the damage. A wall or ceiling has several layers of assembly, some of which may be wet while other parts may remain dry. SERVPRO technicians need to inspect layers of drywall, plaster, wallpaper, and framing to see how far the moisture has migrated. To examine these multiple layers a commonly used tool is a penetrating moisture meter. Items like drywall are often restorable, providing that there is little water contamination present. In these situations, we can use dehumidification and air-movement equipment to dry these materials successfully. 

When does the wet drywall need replacing?

Check the seams of the drywall. If they are intact, restoration is still possible.

If areas of the drywall begin to swell, they may need replacement.

Inspect the drywall for signs of mold growth. If present, replace the drywall

How far can water migrate after flooding?

Floodwaters can reach the framing of your home, providing that there is no intervention. It takes time for capillary suction to take place in drywall and plaster. However, with massive amounts of water, the time may be reduced. Some properties that flood show signs of damage to the framing of the property. The frames are usually dimensional lumber with a light finish. If water restoration technicians suspect that the frames are wet, we may need to demo some parts of the wall to access drying equipment. Wet structures can lead to extensive mold growth throughout the home and should always have an inspection after flooding.

What are some necessary procedures for drying walls and ceilings?

Ventilation through the wall using structural cavity drying equipment

Demolition of materials to speed-up the drying process through extra ventilation and access for larger equipment

Temperature and humidity control to speed up the drying process

When is demolition necessary to restore flood damage?

Sometimes demolishing a part of a building's assembly can help to accelerate drying. When there are excessive amounts of moisture found in a structure removing inexpensive materials, like drywall, to gain access to more valuable materials, like dimensional lumber, is a good option. Ultimately, the cost of replacing lumber is high, and it has among the highest rates of repairability For these reasons, it may be necessary to sacrifice plaster, wallpaper, or drywall in order to allow maximum drying focus on the structural framework of your home. SERVPRO technicians have experience conducting controlled demolitions in residential properties and can ensure all materials are replaced "Like it never even happened."

Floodwaters can permeate every aspect of a building's assembly. For expert drying, contact us today! 

Dishwasher Water Damage: Saving Your Kitchen Floor and Cabinets

3/30/2022 (Permalink)

When your dishwasher floods your kitchen and causes water damage in your home, SERVPRO can help!

Dishwashers are essential to many homes and make our lives easier every day. Most homeowners use them without giving a second thought to the possibility of the appliance leaking and causing water damage to their kitchen floor.

Unfortunately, if your dishwasher leaks it can quickly cause water to pool on your kitchen floor, and even damage cabinetry. When it comes to this appliance leaking, you need to take immediate action to prevent the spread of water damage in your home. 

4 Steps to Deal With Dishwasher Water Damage

When dishwashers flood your kitchen or cause water damage to the floor underneath it, there are certain steps you should take to stop the spread of flooding in your home and to properly clean up.

  1. Be aware of potential safety hazards

Whenever there's a water leak in your Riverside home, you should make sure to check for any electrical hazards. Always check that water hasn’t damaged any electrical appliances or outlets. If it has or you’re not completely sure, the safest choice is to disconnect the power to your kitchen while cleaning up.

  1. Clean up standing water

Even though the average dishwasher uses about 6 gallons of water per wash, this amount can still cause serious damage to your kitchen flooring. You want to clean up puddles of water as soon as possible to prevent them from seeping under the kitchen flooring, into the subfloor, or even into the room below.

While cleaning, pull out your dishwasher if possible. You don’t want to overlook water damage underneath the dishwasher or the walls and cabinets around it, as this can worsen over time.

  1. Look For Signs of Water Damage

Once you’ve mopped up the water from your dishwasher, it’s likely your job isn’t done. Depending on how long your dishwasher leaked, there may be water damage to the floor underneath it, wall behind it, cabinets, and even the ceiling below your kitchen. 

You should inspect your kitchen cabinetry, flooring, walls, and room below for the following signs of water damage: 

  • Bubbling or peeling paint
  • Soft or squishy walls
  • Bending or buckling flooring
  • Drooping ceiling
  • Water stains
  • Mold growth
  • Musty odors

If you find any of the above issues, you must take steps to have the additional areas of damage to be addressed. 

  1. Call A Water Restoration Company for Dishwasher Damage Inspection

If you know that there are additional areas of water damage from the dishwasher or you’re not sure if you’ve dried everything out, you should contact a local water damage restoration company like SERVPRO of East Riverside City to provide a damage inspection.

SERVPRO  utilizes advanced moisture detection and drying equipment to measure moisture levels in building materials and restore your home to pre-damage conditions. Companies like SERVPRO can identify all areas of moisture in your home and create a plan to dry your property out.

Why Do Dishwashers Leak?

When it comes to dishwashers leaking on to the floor of your kitchen, there’s many possible causes. Try to find the cause of your dishwasher leak by inspecting the following components of your appliance. 

Water Leaking From Front of Dishwasher

If you notice water leaking from the front of the dishwasher, it’s possible that you’re dealing with a leaking door. A leaking dishwasher door can be caused by:

  • Faulty door latch
  • Door gasket/seal needing replacement  
  • Using the incorrect dishwasher detergent

Water Leaking Underneath Dishwasher

If water is pooling underneath your dishwasher, the following may be to blame:

  • Corroded or leaking dishwasher tub from soap or old age
  • Loose or cracked water supply lines
  • Loose or stuck water valves
  • Dishwasher isn’t level

Does Homeowners Insurance Cover Water Damage From Dishwashers?

In most cases, leaking dishwasher water damage should be covered by your insurance company, but you should always double-check your policy before filing a claim to be sure.

So long as the damage from your dishwasher was sudden and unforeseen, meaning that it was a result of mechanical or plumbing issues, the damage should be covered. But, if your insurance adjuster assesses damages and your dishwasher shows signs of neglected maintenance that could've prevented the problem, your claim may end up being denied.

Can Dishwasher Leaks Cause Mold?

If your dishwasher leaks - especially for a prolonged amount of time - they can cause serious mold growth in the kitchen of your home.

Since mold thrives on moisture, a dishwasher leak can cause a serious infestation. Even when there’s only a small leak, consistent moisture will cause mold to grow and spread behind and underneath the dishwasher.

Need Help With Dishwasher Leak Water Damage Repair? We can help.

As a professional water damage restoration service, SERVPRO has the experience and resources needed to quickly restore your home to pre-damage conditions.

Our team rapidly responds to inspect damages, create a specialized restoration plan, and get to work. Our goal is to make water damage from your dishwasher leak, like it never even happened!

Call us today! (951)222-2224  we are here 24/7 for all your water damage needs!

Commercial Cleaning Tips

3/23/2022 (Permalink)

A good commercial cleaning helps to give workers a more open and less hectic environment; additionally, a clean and welcoming place of business helps to attract customers. Here is a list of some important areas to inspect during your deep cleaning:   


  • Windows
  • Windows are one of the simplest yet crucial areas to keep clean.  Beyond making sure you have squeaky clean windows, check to make sure they have tight seals.  Small gaps in window seals can cause cool air to seep out (and warm air in the winter months), as well as allowing water to trickle in. Checking caulking and weather stripping remains intact and up to par can save you money in the long term. 

  • Landscaping
  • This is very important for the presentation of your business.  Now the grass, flowers, weeds and other plants are starting to grow, it’s important to start grooming your landscape.  Don’t wait till your plants get out of control, hire someone now or take some time yourself to pull the weeds, mow the grass, and trim any trees or bushes.  Additionally, this is a great time to plant some flowers if you want to spruce up your place of business. 

  • When converting your buildings air flow system from heating to air conditioning now is the best time to quality check your system.  Test your system by running it for a while to make sure it’s working properly, check any old or out of date parts that might need replacing.  Clean out the ventilation system by removing dust particles and any other debris lying inside.  Ventilation systems are rarely cleaned, which is why lots of building owners tend to find pest infestation or mold problems when cleaning their vents/ducts.  It’s best to take these precautions while the temperature is in a transitioning period.  

  • Pest Maintenance
  • Along with the re-birthed trees and plants, spring also brings back hordes of pests.  Ants, spiders, termites, mosquitoes, and even bed bugs can become a problem.  It’s best to take preventative measures to ward off pests instead of being forced to shut the business down for a couple weeks in order to fumigate for pests. Lastly, if you are continually having the same pest problems each year, try to identify exterior factors that might be attracting those pests and any defects in your building that might be letting them in. 


  • Dusting
  • Simple and effective.  Even if you already dust on a regular basis now’s a good time to dust those harder to reach, and often ignored, areas.  

  • Flooring/Carpets
  • As people come in from the rainy times and wipe their feet on your carpets, dirt begins to build up.  Don’t let this grime buildup in your building; buy some strong cleaning products for your floors and a top-quality vacuum for carpets. In addition to constantly maintaining floors and carpets, now is a great time to hire a professional carpet and floor cleaner to give your floors a deep clean. 

  • Reorganization
  • Reorganizing comes in two parts.  The first is the organizing of all the previous year's files into a consolidated area for ease of access.  Best practice is to do this at the beginning of every year so that your files are neatly organized and easy to find when needed.  The second is the reorganization of the office itself. Ideally, this is a continuing process year-round.  If the office has gotten out of hand this can be a good time of year to tidy up and breathe some fresh air into the workplace.  Depending on your type of business will help determine what type of cleaning takes priority. If you need extra help or an even deeper clean call SERVPRO of East Riverside City to help! We are here 24/7 call today (951)222-2224 "

    What Should Homeowners Expect During Kitchen Fire Restoration Services?

    3/16/2022 (Permalink)

    SERVPRO fire damage restoration team has the experience and manpower for any size disaster.

    SERVPRO Technicians Have Decades of Fire Damage Cleanup Experience

    A  kitchen with fire damage needs special attention for the best outcome. A large number of actions need to occur to ensure the kitchen is safe and clean for food preparation and meals again.

    SERVPRO technicians know that fire restoration services in kitchens mean that a certain amount of controlled demolition may be necessary. Common actions the techs frequently perform are: 

    • Removal of ruined food items in cabinets, freezers, and refrigerators
    • Controlled demolition of charred cabinets and walls
    • Cleaning smoke damage from surfaces

       Kitchens can harbor a unique type of smoke residue caused by a kind of fire known as a protein fire. This type of damage typically happens when a protein-based food catches on fire in a pan or oven. The result is not the regular covering of dark soot, but a nearly invisible, but highly pungent greasy residue.

    This residue needs a solvent-based cleaner to release the grip it has on surfaces. SERVPRO techs have cleaning agents that will not mar surfaces but can clean away all types of smoke damage, including protein residues. Once the damage from the smoke gets cleaned, the odors in the kitchen typically diminish.

    Odor control is usually the final step of the housefire cleanup job. The technicians make sure that no lingering smoke odors remain in the kitchen. The technicians can repair walls, ceilings and reinstall cabinets as needed. Installation of flooring is no problem no matter if it is tile, hardwood, or another type. Whatever actions need to occur to return the kitchen to a like-new status get done.

     SERVPRO of Riverside City brings fire restoration services to  properties when needed and is available 24/7. Call us today (951)222-2224

    Why SERVPRO is More Effective at Mold Removal Than Other Services

    3/9/2022 (Permalink)

    SERVPRO can help you successfully deal with every phase of the recovery process.

    SERVPRO Understands the Nature of Mold and Various Advanced Techniques to Remove it from Your Riverside home

    Anyone living in Riverside knows that local conditions can be humid from time to time. This atmospheric moisture often fosters the rapid growth of harmful fungi like mold and mildew.

    When these growths develop, they can cause various effects ranging from cosmetic to the structurally destructive. Luckily, SERVPRO is often able to resolve such issues successfully.

    How Does Mold Grow and Spread?   

    As an experienced mold removal service, we know the nature of mold, the reason it proliferates, and have perfected techniques to mitigate or eliminate it effectively. When dealing with mold, we have learned that it is useful to remember it's essential characteristics which are:

    • Mold is naturally occurring and can exist almost anywhere outside or inside your home.
    • It's spores are too small to be seen with the naked eye.
    • It is moisture loving and proliferates when it encounters water.
    • Mold thrives on higher indoor humidity levels, especially those above 40%.
    • It's lightweight enables it to travel around easily, the wind can carry mold spores into your home through an open window or door, and spores can attach to your clothing and be unknowingly transported into your home. Pets can also carry them inside, and your HVAC system can blow them around your homes interior.
    • Mold usually gives off a strong musty odor that makes effected areas easier to locate. 

    SERVPRO technicians using cutting edge tools like moisture sensors and meters, thermohydrometers, and infrared cameras can relatively quickly locate areas around your home where mold exists or could soon develop. 

    What Steps Does SERVPRO Take to Resolve Mold-Related Issues? 

    Since we have extensive training and experience in mold remediation, our professionals know the best ways to eliminate the troublesome fungus and mitigate it's effects, leading to our development of a time tested process for resolving mold related issues. In general, we take the following measures when cleaning up and restoring mold damaged properties:

    •  Once you call us, we immediately evaluate your situation over the phone and determine the resources necessary for handling your problem.
    • Since we understand that significant mold growth and damage can occur in just a few hours, our experts usually arrive on site within an hour of you call to locate and assess the mold damage.
    • We then work to prevent mold from further spreading around your home by shutting off your HVAC system, employing work area seals, and creating negative air chambers to confine mold spores while your home is being remediated.
    • Our technicians test the materials to see what is salvageable. They then clean and treat restorable household contents with antifungals and deodorants, and discard materials beyond repair.
    • While your residence is being cleaned, we remove mole spores from the air with advanced filtration devices like HEPA vacuums and air scrubbers.
    • Finally, if necessary, we replace damaged structural elements and reconstruct destroyed sections of your residence.

    Ultimately SERVPRO can help you successfully deal with every phase of the recovery process. Moreover, our policy of always trying to restore damage materials first rather than simply replace them, save you time and money.

    What Specialized Content Remediation Services Does SERVPRO offer?

     We are unique in the cleaning and restoration industry, in that we offer a wide variety of services dedicated to the protection and restoration of your household content. These services include among other things:

    • Professional moving and off-site warehousing of contents to safeguard them from further damage.
    • Extensive inventorying and tracking of your furnishing and personal possessions to ensure that insurance claims are processed more smoothly.
    • Advanced photograph and document drying that ensure that these precious items are preserved.
    • Electronic cleaning that often prevents things like computers, TVs, and other electronic devices from being irreparably damaged by mold growths.

    Company experts are dedicated to doing whatever it takes to preserve your home content and return them to their preloss condition. In their efforts, they carefully employ a wide variety of cleaning methods. These could include, dry, wet, foam, spray and wipe, immersion, and abrasive cleaning techniques.

    Mold is an omnipresent threat, and it does not necessarily require sever weather to encourage it's growth in your home. Merely heightened humidity levels or minor water leaks can cause it to invade sections of your residence. If mold is not remediated quickly, these fungal growths could discolor structural elements, contents, cause persistent foul odors, and severely damage your home and possessions.

    With all that said, your neighborhood SERVPRO of East Riverside City is always here to help you overcome your mold issues. Call us today at (951)222-2224 for assistance.

    What is the Fastest Way to Reduce Standing Water in a Property?

    3/2/2022 (Permalink)

    SERVPRO is a Professional Flood Water Removal Firm with Access to High-Powered Pumps and Extractors to Restore your Riverside home.

    What pumps are useful for property flooding?

    There are a variety of pumps to choose from when restoring your Riverside home from water intrusion. The capability of a pump should match your requirements. Some situations may require pumps that can transport water a long distance. Other conditions may require pumps that can lift water uphill or remove water with solid waste.

    Professional services can quickly assess the ideal type of pump for a flood situation and use it as soon as possible. The capability of pumps is generally measured in lift capacity and volume. These measurements can be calculated against the architecture of your home to find the ideal solution.

    What types of water pumps are used for flooding?

  • Self-priming trash pumps to remove water with solid waste.
  • High pressure pumps to transport water from below-grade levels of the home.
  • Electric submersible pumps which are commonly used and can transport water up to twenty-five feet away via a hose
  • Can water contamination affect pumps?

    Contamination is present when performing flood water removal. Water flotsam and debris must be assessed before choosing the right type of pump. Solid-waste could clog up a pump or make it less efficient. Equally, the amount of standing water can be a critical factor in assessing the type of pump. Priming is required for most equipment to work. However, when standing water drops below two inches, the pumps may begin to take in air. We can combat this by using a diaphragm pump or relying on a different water extraction method after initial pumping.

    What assessments are necessary before water removal?

  • The type of water source and the level of contamination
  • Whether the basement is occupied (electric pumps) or unoccupied (diesel pumps)
  • How far, and through what obstacles, does water need to be transported
  • A quick resolution to water intrusion can help to reduce losses significantly. Contact SERVPRO of East Riverside City (951)222-2224

    Commercial Cleaning Tips

    2/23/2022 (Permalink)

    A clean and welcoming place of business helps to attract customers

    A good commercial cleaning helps to give workers a more open and less hectic environment; additionally, a clean and welcoming place of business helps to attract customers. Here is a list of some important areas to inspect during your deep cleaning:   


  • Windows
  • Windows are one of the simplest yet crucial areas to keep clean.  Beyond making sure you have squeaky clean windows, check to make sure they have tight seals.  Small gaps in window seals can cause cool air to seep out (and warm air in the winter months), as well as allowing water to trickle in. Checking caulking and weather stripping remains intact and up to par can save you money in the long term. 

  • Landscaping
  • This is very important for the presentation of your business.  Now the grass, flowers, weeds and other plants are starting to grow, it’s important to start grooming your landscape.  Don’t wait till your plants get out of control, hire someone now or take some time yourself to pull the weeds, mow the grass, and trim any trees or bushes.  Additionally, this is a great time to plant some flowers if you want to spruce up your place of business. 

  • When converting your buildings air flow system from heating to air conditioning now is the best time to quality check your system.  Test your system by running it for a while to make sure it’s working properly, check any old or out of date parts that might need replacing.  Clean out the ventilation system by removing dust particles and any other debris lying inside.  Ventilation systems are rarely cleaned, which is why lots of building owners tend to find pest infestation or mold problems when cleaning their vents/ducts.  It’s best to take these precautions while the temperature is in a transitioning period.  

  • Pest Maintenance
  • Along with the re-birthed trees and plants, spring also brings back hordes of pests.  Ants, spiders, termites, mosquitoes, and even bed bugs can become a problem.  It’s best to take preventative measures to ward off pests instead of being forced to shut the business down for a couple weeks in order to fumigate for pests. Lastly, if you are continually having the same pest problems each year, try to identify exterior factors that might be attracting those pests and any defects in your building that might be letting them in. 


  • Dusting
  • Simple and effective.  Even if you already dust on a regular basis now’s a good time to dust those harder to reach, and often ignored, areas.  

  • Flooring/Carpets
  • As people come in from the rainy times and wipe their feet on your carpets, dirt begins to build up.  Don’t let this grime buildup in your building; buy some strong cleaning products for your floors and a top-quality vacuum for carpets. In addition to constantly maintaining floors and carpets, now is a great time to hire a professional carpet and floor cleaner to give your floors a deep clean. 

  • Reorganization
  • Reorganizing comes in two parts.  The first is the organizing of all the previous year's files into a consolidated area for ease of access.  Best practice is to do this at the beginning of every year so that your files are neatly organized and easy to find when needed.  The second is the reorganization of the office itself. Ideally, this is a continuing process year-round.  If the office has gotten out of hand this can be a good time of year to tidy up and breathe some fresh air into the workplace.  Depending on your type of business will help determine what type of cleaning takes priority. If you need extra help or an even deeper clean call SERVPRO of East Riverside City to help! (951)222-2224

    Soot Cleanup in Residences

    2/15/2022 (Permalink)

    Smoke and soot residues often need professional restoration. Don't DIY! SERVPRO is available 24/7 for fire damage restoration.

    After a Fire, Cleaning Up Soot and Smoke Damage Deposits in Riverside Homes is Critical

    Fires are among the most devastating situations that property owners might face in their lifetime. With the severity of these emergencies and how much of your home can be damaged by soot in smoke residues, we have specific approaches to eliminate this smoke damage where it is found.

    Surface Cleaning Strategies for Manageable Soils 

    Getting fire and smoke cleanup in Riverside homes started means choosing the ideal approach to remove soot and smoke residues from surfaces. Often, surface treatments with chemical sponges can be effective in high heat fire damage scenarios. However, thicker residues that are more challenging to remove might also require wet cleaning approaches. We utilize a range of products to accomplish this, including:

  • Alkaline cleaners
  • Solvents
  • Detergents
  • Water-based solutions
  • Aggressive Cleaning with Machines

    It can also be possible to utilize machines like our media blasters with specific materials such as walnuts, baking soda, and sponges to clean surface soils that are more challenging than typical wet or dry cleaning approaches can resolve. Despite being an aggressive cleaning measure, these efforts can often be critical in protecting and preserving underlying substrates impacted by soot damage.

    Controlled Demolition as a Final Resort

    Removing building materials is rarely the first step that our professionals wish to take after fire damage. We carefully assess the salvageability of multiple exposed surfaces and contents to clean and restore them if possible. When these efforts have been exhausted, it is worth considering removing damaged portions of structural materials and replacing them.

    It is easy to see multiple possible soot cleaning strategies available for fire-damaged homes in Riverside. Despite how rapidly fire damage can occur in apartments and houses, our experienced fire restoration professionals can respond fast to help when it is needed most. Give our SERVPRO of East Riverside City team a call today at (915)222-2224

    Why SERVPRO is the Company to Call for Your Restoration Needs

    2/9/2022 (Permalink)

    The Institute of Inspection Cleaning and Restoration Certification (IICRC)

    Fire, floods, natural disasters can all really do a lot of damage to your home or business. There is a lot of work to be done if you have experienced some type of accident or natural disaster.

    Safety for yourself and your family or employees is always number one. But, once it has passed, what do you do from there? The first thing you want to do is find a company to help you get back on your feet again. 

    SERVPRO of East Riverside City

    SERVPRO has all the tools, equipment, training, and experience to get you through your time of need. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

    ICRC Training and Certification

    The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

    Employee Certification Training

    The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Some of the areas covered include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Not only are there other areas covered, but education and training are also on a continuum. We are learning and upgrading their skills all the time to stay on top of all new policies, tools, equipment, methods, and even insurance concerns.

    We also understand that all situations are not the same. That’s why we use the same methods tailored to suit your distinct situation. Whether you have had a fire, a flood, or other types of disaster, we can take care of the problem quickly and professionally.

    When Disaster Strikes

    When you need help getting back on your feet, you want a company that can handle everything from the clean-up to restoration, the inspection to the insurance.

    We have the experience and training to make sure everything is taken care of. Whether it a business or your home, you can count on us.

    Restoration is the final step. That means getting your home or business to its pre-fire or pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet.

    We can also simplify the restoration process from water and fire damage by handling both the initial water or fire damage mitigation and rebuilding of the affected areas.

    Using the same company for all the needs after a disaster can save you time and money. Working with your insurance company and a professional team that can handle all the clean-up and restoration also means less worry for you.

    Contact us to find out how we can help you find your way back from a disaster. It doesn’t have to define you and once you have everything restored back to new, or better, you will forget it ever happened.

    We are here 24/7 call us today (951)222-2224 

    What causes flooding?

    2/3/2022 (Permalink)

    How to Prepare for Flood Damage

    Anything can happen to flood your home or cause water in your business; even small accidents like a supply line break or a pipe break can cause a flooded home. Some causes are preventable, others are not. The most common causes:

  • Broken water heaters / Sump Pumps
  • Leaking pipes
  • Supply line break
  • Frozen water lines / pipe break
  • Storm water
  • Blocked Sewer Lines
  • Overflowing appliances (Bathtubs, dishwashers, washing machines)
  • Effects of Excessive Water?

    Unless the water cleanup and drying is handled correctly and by a professional, the devastation can quickly spread. A Water Damage Restoration Professional is experienced in the mitigation process and can save you time, money and headaches. Without them, you are exposing yourself to all types of additional problems with water in your home or water in your business:

  • Mold
  • Contaminants in the water
  • Structural problems
  • Building materials
  • Carpets and carpet padding
  • Loss of personal property
  • Electrical / mechanical problems
  • There is more involved than just fixing a pipe break or supply line break.

    How to Prepare for Flood Damage

    If you’re like other home or business owners you want a clear plan in place to deal with flood damage. Although flooding can occur at any time of the year thanks to water main breaks and various kinds of natural disasters. Implementing some smart tips now can minimize the destructive potential, contamination and possible financial losses from excess water inside your home or commercial buildings.

    Technically, every part of the United States has a flood risk. While nearly all the coastal states have a greater chance, water line ruptures or a river overflowing its banks due to heavy rainfall or excessive snow melting can result in a flood. No matter where you’re located, you need a flood damage plan for your business that includes:


    Flood insurance

    Stocking supplies for emergency preparedness

    Gutters and Storm Drains Should Be Cleaned

    Regular property maintenance should also be part of your flood planning, as it can significantly reduce the amount of damage you experience. Gutters are an essential structure that facilitates the channeling of water away from areas of your home or building most vulnerable to damage. Storm drains play a key role in your total drainage systems, allowing water to also flow out of your property. Clogged gutters and drains can lead to critical impacts such as erosion, basement flooding and destruction to your foundations.

    Restoration Experts Can Help

     Before you experience a flood emergency, it’s essential to form a relationship with a trustworthy water damage restoration company. It's technicians will be ready to help when the worst happens, but they’ll tell you that preparedness and prevention are vital. Taking the right steps now could help you cut your possible losses from storm damage, water main problems and other common causes of home and commercial property flooding.

    Hidden Water Damage in Your Home

    1/31/2022 (Permalink)

    In most cases, undetected water damage can cause the most damage and quite the headache.

    Water damage does not only come from burst pipes or flooding to damage your home. In most cases, undetected water damage can cause the most damage and quite the headache. 

    There are five indicators that there’s water damage going hidden in your home: 

  • Stains on walls and ceilings: Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bathtub or shower leak from one floor to the next, or your ceiling could be leaking into the attic. 
  • Musty or unpleasant smells: Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong. 
  • Peeling paint: Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it. 
  • Mold Growth: Just like with ceilings, we do not exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas. 
  • Flooring: When allowed to flow, water naturally seeks the lowest level. Therefore, rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for and warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new. 
  • Here at SERVPRO of East Riverside City, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. Whether water damage sneaks up on you or not, we are available 24/7 to make it “Like it never even happened.” 

    Mitigation-Water Removal and Cleanup for Your Business

    1/26/2022 (Permalink)

    SERVPRO Helps Keep Your Riverside City Business Running – Call Us for Water Removal and Cleanup!

    Day or night, when any water emergency strikes at your Riverside business, you need to be ready. No matter the project's scope or time of day, SERVPRO can deploy a team that gets to work fast. Quick water mitigation lessens downtime, cuts costs, and helps you to keep your commercial property up and running. Whether you run a bakery, laundry mat, or production facility, We're Faster to Any Size Disaster, meaning we can be there to get started within hours of your call. 

    The pros best handle water removal and cleanup for many reasons. Here is a loose timeline of what you can expect after a water event happens in your place of business:

    Within Minutes:

  • Water spreads fast following the path of least resistance, saturating all porous materials in its path – this includes floors, walls, and contents.
  • Furnishings with finish can bleed, leading to permanent stains on office carpet, etc.
  • Within the first 24 hours:

  • Metal surfaces will start to tarnish
  • Drywall can swell and begin breaking down
  • Ink and dye from paper goods and cloth can spread and cause stains
  • Musty odors begin to develop
  • 48 Hours to a Week:

  • Mildew and mold grow and spread
  • Structural elements, doors, and windows can swell and warp
  • Paint can start to blister and peel
  • Potentially dangerous biohazard contamination becomes possible
  • Over a Week:

  • Cost and time for restoration dramatically increases, and the need for structural reconstruction may be extensive
  • Structural integrity and safety become an issue
  • The only way to ensure your water removal and cleanup goes as planned is to have a trusted team on the job. Contact SERVPRO of East Riverside City by calling (951)222-2224 and we can initiate a team for water removal services.

    Certified: SERVPRO Cleaned

    1/12/2022 (Permalink)

    The Certified: SERVPRO Cleaned program is centered around the three C's- Consult, Clean, and Certify.

    The Certified: SERVPRO Cleaned program is centered around the three C's- Consult, Clean, and Certify. 


    We will meet with the property owner to evaluate current cleaning processes, and propose additional services that SERVPRO of East Riverside City can offer to minimize the potential transmission of COVID-19. We will also discuss how frequently these services should occur. Higher frequency service is recommended for business with high traffic and an inability to implement health screening of people entering the business.


    Standard services focus on cleaning and disinfectant application to limit the emergence of viral pathogens. This may include disinfectant to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19. 

    Enhance services build upon standard services by adding cleaning and disinfecting applications to less frequently contacted touch points. This would be implemented in the case of having a person that tests positive for COVID-19 or a person that may be exhibiting symptoms of the virus.


    A Certified: SERVPRO Cleaned window cling with the last date serviced or a table tent would be placed at the site letting the people that enter your building know the your building has been cleaned by the professionals at SERVPRO of East Riverside City. For more information, call us at (951)22-2224  

    What should you think about before hiring a contractor?

    1/4/2022 (Permalink)

    After SERVPRO does the clean-up, it's on to the rebuild of your home.

    Severe weather may bring on high winds and heavy rain – leading to a leaking roof from storms. All Riverside City property owners must know what to do should water damage form due to a recent storm. The sooner you enlist the help of trained SERVPRO technicians to handle water damage remediation, the easier the clean-up and repair will be!

    Storm damage in Riverside can happen at any time, but SERVPRO is the team to call.  There are a few telltale signs to help determine whether you have water damage from a storm, including:

    • Excessive dripping
    • Stains on your interior walls or ceilings
    • Damp or soft spots on your roof
    • Materials that begin to sag
    • Notable signs of structural collapse

    Should you have ceiling leaks and roof damage, SERVPRO offers emergency board-up and tarping services to keep your interior from suffering excess loss. We will also handle all debris removal, water extraction and drying required during the restoration process.

         After SERVPRO does the clean-up, it's on to the rebuild of your home. It’s the contractor you pick that makes — or breaks — your remodeling project. Finding the right contractor for your job will determine the quality and timeliness of the work, and the amount of emotional and financial stress you’ll have to deal with. To make sure you’re getting the best work from a contractor, here are few guidelines.

    • Check work history and references. Ask for a list of references to determine if the contractor is familiar with your type of project. A contractor should be able to give you names and phone numbers of at least three clients with projects like yours. Ask each client how long ago the project was and whether it was completed on time.
    • Find out if the contractor is insured. Ask for copies of insurance certificates and make sure they’re current, or you could be held liable for any injuries and damages that occur during the project. The Federal Trade Commission recommends contractors have personal liability, worker’s compensation and property damage coverage.
    • Prepare a written contract agreement with anyone you hire. It should specify the work to be done, techniques to be used, and the price breakdown for both labor and materials. An agreed-upon timeline is also a good idea.
    • Never pay in full for all repairs in advance, and do not pay cash.
    • Don’t be pressured into making an immediate decision with a long-term impact. Although you may be anxious to get things back to normal, avoid letting your emotions get the better of you. Make temporary repairs if needed. Storm/flood damage victims should never feel pressured to make a hasty decision or choose an unknown company. Always do your research!

    We are here to help 24 hours 7 days a week, give us a call any time! (951)222-2224

    Tips for a Leaking Roof

    12/29/2021 (Permalink)

    A roof leak may seem small, but it can potentially cause severe damage to your property.

    A major storm in can do serious damage to many properties, including the roof of your home or business. When it comes to a leaking roof, you will need a professional not only to fix the exterior but to repair your attic and ceilings. A roof leak may seem small, but it can potentially cause severe damage to your property. 

    Here is what you can do once a leak has been discovered: 

    Check the Roof 

    If your property has a shingled roof, check for missing shingles. That may give you an idea of how water is getting in. If water is coming through, puncture a small hole that will allow the water to flow out freely. If you leave it intact, water will spread over the ceiling which could cause it to sag and possibly collapse. A hole gives the water somewhere to go. Put a bucket underneath to catch the water and move furniture and other items out of the way. 

    Move Wet Items 

    Once belongings are wet, they need to be dried and disinfected. If there are no electrical dangers, launder furniture covers, bedding, and other washable items. Air out and clean furniture and rugs. Check for irreparable damage. If something is in poor condition, throw it away. 

    Dry Everything Well 

    From the attic on down, everything needs to be as dry as possible. Run fans or heaters or open windows to get air circulating through the area. Once everything is completely dry, then restoration work for the roof leak begin. 

    Call SERVPRO 

    A roof leak can cause substantial damage in hard-to-reach areas. Call the experts to evaluate the safety of your building before you attempt any repairs yourself. It is important to have everything dry and disinfected to prevent future problems. A damaged roof can cause extensive issues for your property. Cleaning up properly after storm damage ensures that you have a safe environment. 

    At SERVPRO, we are available 24/7 so that when a disaster strikes, we have your back. Call us today (951)222-2224

    How to Minimize the Risk of a Kitchen Fire

    12/28/2021 (Permalink)

    Always take notice of potential fire risks in the kitchen

    Most of us that are at home in our kitchens, we hardly take any notice of any potential risk or problems. Besides burning dinner or having the potatoes boil over, we assume we are fine.

    But fires happen in kitchens all the time. In fact, well over half of the fires that start in our homes start in the kitchen. Clearly, we need to be more aware. People can get seriously injured, our homes get damaged or destroyed, and people lose their lives.

    How to Minimize the Risk of a Kitchen Fire

    There are so many easy ways to make sure we are safe while using our kitchens. So many fires are completely preventable.

    Check Smoke Detectors

    These are supposed to be checked at least semi-annually for the entire household. Change the batteries in all your detectors and check to make sure they are working.

    Don’t Leave Cooking Unattended

    It only takes a second for something to go wrong when you are cooking. If you need to leave the room, even for a minute, turn the burners off. Elements won’t cool down very fast, so food will continue to cook, and gas stoves will heat right back up again.

    We live in an age where we are constantly distracted. Phones and gadgets can all be attention-grabbers. If you use an electronic device for your recipes, shut off email, texts, and other messaging applications so you won’t lose yourself in the banality.

    Keep Area Clean

    Grease from cooking can build up on the stovetop, above the stove, and on the backsplash. Wipe these down after each use or at the end of the day. Spilled or dropped food items or liquids can start a fire in seconds, whether you are in the room or not.

    Remove things like potholders, tea towels, paper towels, cookbooks, aprons, and the like from coming in contact with the flame, the hot pot, or the burner. These can ignite in a flash and they crumble and bits can go everywhere, starting a larger fire.

    Remove all packaging right away from the food you open, the wrappers, the grocery bags, and put them in the garbage. Make sure nothing was spilled from them when they were opened.

    Wear Appropriate Clothing

    Avoid wearing long floppy sleeves with wide wrists, clothing that flows out or can get caught on knobs, handles or pot handles, and tie your hair back. Always use oven mitts or a potholder when touching hot lids or handles. Wear an apron and make sure your feet are covered and comfortable.

    Keep Kids Away

    Many kids are eager to help out in the kitchen. Give them a task they can safely do and make sure they are seated away from the stove. Always educate them on kitchen safety, heat, knives, appliances, everything.

    They can get in and get underfoot, as can the family dog or cat. They are all interested when there is food being prepared. Be aware of where they are to prevent accidents from happening.

    Keep a Fire Extinguisher

    You should always have a fire extinguisher handy. A small one in the kitchen can save your kitchen and save lives. Baking soda, a lid, and education will help you if you know how to use them, and when.

    Heavy rain preparedness

    12/21/2021 (Permalink)

    Some things you can do to prepare for heavy rainstorms.

    Living in Riverside City, rain isn't a common occurrence; however when we do get rain, it causes damages especially during certain weather patterns. Below are a few things you can do to prepare for heavy rainstorms.


  • The first thing to prepare for all emergencies is to have a plan, what will you do? And have a disaster preparedness kit.
  • Make sure all drains and gutters are cleared of debris and functioning properly before the storm season. If buildings do not have gutters and drains, consider having them installed. Storm water runoff from impermeable surfaces (e.g., roofs, driveways, and patios) should be directed into a collection system to avoid soil saturation.
  • Inspect your roof, or hire a roofing contractor, to check for loose tiles, holes, or other signs of trouble.
  • Visually inspect all retaining wall drains, surface drains, culverts, ditches, etc. for obstructions or other signs of malfunction, before the storm season, and after every storm event.
  • Visually inspect all sloped areas for signs of gullying, surface cracks, slumping etc. Also inspect patios, retaining walls, garden walls, etc. for signs of cracking or rotation. Such signs might be indications of slope movement and if you notice any problems, it would be prudent to have the site inspected by a geotechnical engineer.
  • Make sure your yard does not have large bare areas which could be sources for mudflows during a storm event. The fall is a good time to put down mulch and establish many native plants; it may be possible to vegetate these bare areas before the storm season.
  • Inspect nearby storm drains before storms and after every rain; if the storm drains are obstructed, the Department of Public Works in your area.
  • If you live in an area prone to flooding or in the foothill areas, place sandbags before a storm begins (placing sandbags takes longer than you may think). Place sandbags to direct flowing water away from your property and away from doors.
  • How To Prepare for and Choose New Smoke Detectors

    12/15/2021 (Permalink)

    Update safety equipment in your home on a regular basis.

    A key component in maintaining your home involves updating safety equipment on a regular basis. After installation, it is easy to forget about that smoke alarm in the kitchen or bedroom. However, keep in mind these devices may no longer work effectively. The following pointers outline how to prepare for and choose new smoke detectors.

    1. Scope Out Your Space: When it's time for those old alarms to retire, make sure you've revisited the rooms in your home to best assess where new alarms should go. Today's many flammable household materials make the average home susceptible to fires, so add a smoke detector to your shopping list for the kitchen, bedrooms, and every level of the house. Also, be sure to estimate the size of each room as you may need multiple detectors on each floor.
    1. Know the Ropes: Since fires can spread in a matter of seconds, you'll want to consider which alarms have the most reliable detection. There are three general types of smoke detectors: ionization alarms, photoelectric alarms, and dual-sensor alarms. Ionization detectors are usually best for detecting smaller smoke particles that can lead to quick fires. Photoelectric alarms are better at identifying electrical fires or fires spreading from bedding or drapes. Dual-sensor detectors might be more costly than other options, but some fire safety professionals claim these alarms work best as a whole.
    1. Read the Labels: You may have crossed off all the above steps on your checklist while shopping for the right smoke alarm for your home, but have you checked the product labels? One way you can ensure you've chosen a reliable device is by looking for a "UL" logo on the packaging, manual, or detector itself. An Underwriters Laboratories label confirms that your device has been through proper testing and received appropriate safety certifications.

    Following these tips can help you leave the stress behind when choosing a smoke alarm. Assess the size of your home and pay attention to the details and fine print of alarms to make sure the one you select is reliable.

    Certified experts in Water and Fire Restoration

    12/7/2021 (Permalink)

    The Institution of Inspection, Cleaning, and Restoration Certification

    SERVPRO® of East Riverside City has been an IICRC certified firm for the past several years. And for nearly five decades, The Institution of Inspection, Cleaning, and Restoration Certification stands at the forefront teaching trailblazing knowledge required to tackle complex jobs and return normalcy from chaotic environments. They provide the most comprehensive and advanced technical information in the industry. They allow companies like SERVPRO of East Riverside City to advance their education and stay ahead of the competition with several IICRC certification options:

  • Applied Structural Drying Technician (ASD) is a course designed to teach the effective, efficient, and timely drying of water-damaged structures and contents. It uses comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
  • Carpet Cleaning Technician (CCT) is a course to teach the art and science of carpet cleaning to professional service providers, as well as others in the related industry. Emphasis is placed on the following: practical application, identifying fiber, carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology. This course also covers pre-inspection, basic cleaning chemicals and equipment, and proper cleaning technique.
  • Commercial Drying Specialist (CDS) is a course to teach damage inspection and evaluation, workflow management, and process administration. The course also teaches the technical methods of effective and timely drying.
  • Fire and Smoke Restoration Technician (FSRT) is a course with a concentration on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with practical approach to managing the job site. These concepts will then teach the students how pricing of the job is created.
  • Trauma and Crime Scene Technician (TCST) is a course designed to review the process for inspecting and investigating crime and trauma scenes. This may involve blood and other potentially infectious material. The course will focus on the procedures to follow as well as the precautions that must be taken in such an environment.
  • Water Damage Restoration Technician (WRT) is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, effects, and techniques for drying of structures. This course gives the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.
  • If your Riverside home or business is faced with a disaster such as a flood or fire, we are the certified experts who have been properly trained to know exactly what to do. Let SERVPRO of apply quality solutions to any type of damage you experienced. We are a 24-hour emergency service and can quickly respond whenever the service is needed. To contact our office for service or any questions call (951)222-2224 today!

    Celebrate Safely This Holiday Season

    12/2/2021 (Permalink)

    Local SERVPRO fire restoration specialists say to use common sense and caution to help control risk of holiday season home fires!

    In a year when large holiday gatherings may not be possible, fire damage restoration specialists at SERVPRO of East Riverside City say to focus on family decorating traditions and more intimate celebrations may take on extra significance. It is as important to keep safety top of mind with a small family gathering as it is with a large holiday party. We all enjoy bringing the glow of the holiday season to our homes with Christmas trees or menorahs and candlelight, but these statistics from the U.S. Fire Administration show how easy it is for home decorating to turn into a home disaster. 

  • The top three days for home candle fires are Christmas Day, New Year’s Day and New Year’s Eve. 
  • More than half of the home decoration fires in December are started by candles. 
  • A heat source too close to the Christmas tree causes one in every four winter fires. 
  • On average, one of every 52 reported home Christmas tree fires resulted in death. 
  • In addition to exercising caution with candles and heat sources, it is important to follow manufacturers’ guidelines for holiday lighting. According to the National Fire Protection Association, electrical distribution, or lighting equipment was involved in 44% of home Christmas tree fires. Though Christmas tree fires may not be common, they can be devastating to more than the house itself. They can destroy irreplaceable photos, mementos, and family heirlooms and even cost lives. To help keep your holidays bright and your home and family safe, use common sense with candles and tree placement and follow these important home decorating guidelines. 

  • Only use decorations that are flame-retardant or not flammable. 
  • Check holiday lights each year for frayed wires or excessive wear. 
  • Don’t link more than three strands of holiday lights. 
  • In a year when so many of the things we take for granted have changed, we know people will still come together – in person or virtually – to celebrate family and holiday traditions. Stay safe’ has become a common expression in the context of public health, but this holiday season, we urge all Riverside home and business owners to think about ‘staying safe’ in their homes as they prepare for and enjoy the holiday season. 

    SERVPRO is an industry leader and provider of fire and water cleanup and restoration services. For more fire prevention and fire safety tips and information about fire and water damage restoration services, call us at (951)222-2224

    Protecting Water Damaged Contents in Riverside Properties

    11/25/2021 (Permalink)

    Our experienced professionals pack your keepsakes with respect and care.

    One of the most detrimental aspects of water damage incidents to Riverside homes is the potential damage to your personal belongings and keepsakes. While many of the construction materials and structural elements throughout the property can get replaced by our licensed contractors and reconstruction experts, replacing your treasures and acquired items cannot happen so easily. In many cases, substantial water damages lead to irreparable damage to these contents without the appropriate preventative measures from skilled professionals like ours.

    By protecting the contents of your Riverside home from water damage that can occur with situations like appliance failures, broken fixtures, and aging plumbing, our SERVPRO team is always here to help. We have a full-service content department with accreditations in multiple niches of the restoration industry through the standard-setting Institute of Inspection, Cleaning and Restoration Certification (IICRC).

    Water Damage Repairs

    At-risk items in your home get assessed and tagged throughout the initial inspection process. We can determine which items do not require removal, which of your belongings are at risk, and which contents require relocation on site. These determinations must happen quickly, as water damage effects can lead to irreparable saturation and degradation of specific belongings. Our experienced professionals arrive with packing materials and boxes, and pack your keepsakes with respect and care.

     While we have the complete comprehensive approach to restoring your home, including valuable time and money-saving reconstruction, protecting your belongings is one of the main objectives of our mitigation process. We know that certain items cannot get replaced, so we take our time to protect everything we possibly can from rapidly spreading water damages.

    We can respond quickly to water damage emergencies with the advanced equipment to address both the saturation and standing water. You can also trust in our experienced and highly trained SERVPRO team  to protect what matters most. Give us a call anytime you need us, we are here 24 hours 7 days a week! (951)222-2224 

    Deodorization Strategies to Help Fire Damage Odors

    11/17/2021 (Permalink)

    Removing odors often falls to several capable pieces of equipment in our inventory.

    When even a small fire ignites in a Riverside library, there are many potential obstacles and hurdles that fire restoration companies like our SERVPRO team must overcome. While much of these initial steps involve the mitigation stages such as debris removal and surface cleaning, in many ways, lingering odors can pose the most significant challenge to making fire losses "Like it never even happened."

    While fire damage restoration for Riverside City public structures involves a careful union of advanced cleaning techniques and containment strategies, libraries add further challenges with so many volumes of literature to preserve and protect. These contents are as crucial in many ways as the structure itself, as this represents the borough's investments into the education of its residents. While smoke residues and ash can present immediate threats to these books and works, odors can become a lingering concern that stays trapped in the paper pages and covers of these novels stocked on the shelves. Removing odors often falls to several capable pieces of equipment in our inventory, including:

  • Thermal Fogging
  • ULV Fogging
  • Hydroxyl Generators
  • Ozone Generators
  • Air Scrubbers
  • Is Fogging the Best Odor Removal Approach?

    While each of these deodorization approaches can have its ideal use in fire restoration cleanup and recovery, few have the versatility of thermal and ULV fogging. By creating a mist or vapor of deodorizing compounds, they can penetrate porous surfaces and contents to neutralize smoke and burning odors already embedded there. With the lightweight portability of fogging units, they are among the most widely used in odor removal approaches.

    Fire losses can be a challenge for public buildings like the library when contents become exposed. Our SERVPRO of East Riverside City can help with a fast response of qualified technicians and advanced equipment by calling (951)222-2224

    The Process of Fire Damage

    11/12/2021 (Permalink)

    We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

    Fire and smoke damage is especially destructive. In many cases, your property will also suffer from water damage from firefighting efforts or home sprinklers. With our emergency fire damage process, we can get your property back to pre-fire condition “Like it never even happened.” 

    One Hour: 

    Within one hour from notice of loss, we will contact you to arrange for service. You will know help is on the way! 

    Four Hours: 

    Within four hours of loss notification, we will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. 

    Detailed Explanation: 

    A trained, uniformed, and equipped SERVPRO professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 


    We will begin pretesting for restorability, working from the source of the damage outward. 

    Eight Hours: 

    Within eight business hours of on-site arrival, a verbal briefing of scope will be communicated to the appropriate person, normally your adjuster or property manager. 

    Cleaning, Restoration, & Deodorization: 

    We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time. 

    Final Walk-Through: 

    After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. 

    Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. 

     SERVPRO of East Riverside City has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition "Like it never even happened."  We are here 24 hours 7 days a week, call today! (951)222-2224

    Document Drying and Restoration

    11/9/2021 (Permalink)

    Without proper handling, valuable files, and irreplaceable documents could be lost forever.

    As a leader in the restoration industry, we know timely mitigation is the key to reducing severity and recovering damaged items. Water-damaged paper can rapidly deteriorate. Without proper handling, valuable files, and irreplaceable documents could be lost forever. Let our team help you recover your damaged paper goods before it is too late. 

    Vacuum Freeze Drying 

    A process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation. 

  • Sublimation is the direct conversion of a solid (ice) into gas (water vapor), without passage through a liquid stage. 
  • An example of sublimation is dry ice. Dry ice is made of carbon dioxide, not water. When dry ice is exposed to normal atmospheric conditions, it begins to sublimate, turning from its solid stage into its gaseous stage, bypassing the liquid stage. 
  • Digitizing 

    With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage. 

    Gamma Irradiation 

    Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products. 

    Certified Irradiation 

    Unfortunately, many businesses and governments agencies must dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly. 

    Take a look at our website for more helpful blogs at www.SERVPROeastriversidecity.com

    Your Garden and Rainstorms

    11/5/2021 (Permalink)

    Too much rain can be harmful to all the plants, protect your garden during heavy storms.

    Although our gardens love a nice rain shower, too much rain can be harmful to all the plants. After all the hard work you have done to manage your garden, don't let heavy rainstorms ruin it! 

    Follow these tips to protect your garden during heavy storms: 


  • Remove damaged limbs and shoots – Removing dead limbs and shoots from your plants will help make them more streamlined and will reduce snapping and tangling. 
  • Add compost and mulch – Adding a couple of inches of compost to the top 8 to 12 inches of soil will help with drainage. 
  • Support taller plants – Push a wooden or metal support into the ground and tie taller plants to it. This will help keep them stable against rain and strong winds. 
  • Drainage – Make sure there is a proper runoff that tilts away from your garden and make sure it is not blocked. Water collecting in your garden can be damaging to your plants, possibly drowning them. 
  • During: 

  • Cover you most delicate plants – Use a waterproof tarp to cover your most fragile plants during heavy rainstorms. Make sure that the covering is not blocking water from draining because it can cause other plants to drown. 
  • After: 

  • Check your vegetable roots – Once the rainstorm has stopped, make sure there are no exposed roots following soil erosion. If there are exposed roots, covered them with soil or compost before they dry out. 
  • Check your pots and planters – Pots and planters can easily become flooded if the drainage is blocked. Check them before, during and after rainstorms. You can always cover pots and planters if necessary. 
  • Pull weeds up by hand – The moist soil after rain means you are much more likely to retrieve the whole root without it snapping or breaking. 
  • Need more tips? Go to The Plant Guide for more information on maintaining your garden during severe weather. 

    Water Damage While on Vacation or Hidden Water Damage!

    11/2/2021 (Permalink)

    Imagine coming home from vacation to this! Or waking up in the morning to this!

    Imagine coming home from vacation or getting a phone call while on vacation that your house has flooded! What a nightmare, water damage does not only come from burst pipes or flooding to damage your home. In most cases, undetected water damage can cause the most damage and quite the headache. 

    There are five indicators that there’s water damage hidden in your home: 

  • Stains on walls and ceilings: Nobody purposefully looks up at their ceiling. However, it is important to thoroughly check the ceilings in your home for stains. There might be a bathtub or shower leak from one floor to the next.
  • Musty or unpleasant smells: Do you smell something musty, or even earthy, in your home? Hidden water can cause mold to grow, and a nasty smell is a good signal that something is wrong. 
  • Peeling paint: Not only can water stain your walls, but it can also cause the paint to lift. If you see your paint starting to peel, quickly find the source of the problem, or call a professional to fix it. 
  • Mold Growth: Just like with ceilings, we do not exactly pay attention to the corners of our homes, but often these small hidden areas can tell us about potentially harmful leaks or spills. Check to see if there are any discolored or fuzzy looking spots in isolated corners or hidden areas. 
  • Flooring: When allowed to flow, water naturally seeks the lowest level. Therefore, rivers flow downstream. Water can seep under your flooring and collect – damaging your sub-floors. Check for warping or deformation to make sure there is no water hiding beneath the floorboards. When this happens, it is important to act as quickly as possible, so we can restore your flooring to good as new. 
  • Here at SERVPRO of East Riverside City, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. Whether water damage sneaks up on you or not, we are available 24/7 to make it “Like it never even happened.” 

    Learn About Sandbags

    10/28/2021 (Permalink)

    In most cases flood dams work by directing water flow away from the threatened area.

    When faced with flooding, you may be considering the possibility of a sandbag wall to protect your business. It is recommended that taking steps to mitigate damage before it occurs to protect the property and reduce clean up times and costs by several restoration companies. A flood dam is one way to do this. Here is what you need to know about flood dams. 

    Where to Find Them 

    Sandbags can be purchased from local hardware stores or landscaping suppliers. During times of severe floods and storms, quantities may be supplied by your local council. You can contact your local council or visit their website for more information.  When there is significant flooding, sandbags may in limited supply and may only be issued State Emergency Service. It is better to be prepared and purchase sandbags prior to or when made aware of a flood event. 

    How They Work 

    In most cases flood dams work by directing water flow away from the threatened area. Many people choose sandbags because they are easy to build protective barriers. Dry sand is loaded into the bag, and the bag is then folded and placed to create a wall. When the water reaches the wall, it is absorbed by the sand which then becomes heavier, harder to move, and creates a tighter seal. 

    Where to Place Them 

    When creating a sandbag barrier to protect your business it is recommended to construct it in a way that directs the flow of water rather than trying to block it. This will put less force on the wall and keep the water moving to a safe drainage location. Consider setting the barrier up so that the water flows downhill and away from the property, or into a drainage ditch or open field where it can disperse safely. Sandbags should also be placed over floor wastes and drains to prevent backflow of grey water entering the building. They can also be used in front of doorways/roller doors. 

    When to Use Them 

    One of the best ways to reduce flood damage is to know when to use a flood dam. In most cases you may want to consider the use of sandbags any time you believe flooding may pose a high risk to the property. 

    When making a sandbag wall or using another flood dam type to protect your company it is important to understand how they work and where to place them to direct water flow. Using these tools properly may help you reduce the amount of damage your business could face in the next big storm. 

    Why Choose SERVPRO 

    In case of a flooding event, SERVPRO is always here to help.  We are ready to help 24/7. We will get your business back to pre-damaged condition with our specialized equipment to make it “Like it never even happened.” (951)222-2224

    How to Put Out an Electrical Fire

    10/22/2021 (Permalink)

    Electricity is an essential part of life. From lights to heating systems to TV’s, it provides the energy for most powered objects in a home. Electricity is pretty much in almost every home, but it can also be extremely dangerous if the proper maintenance is not done. According to the National Fire Protection Association, electrical failures or malfunctions are the second leading cause of home fires in the united states. Electrical failures and malfunctions also accounted for the highest share of deaths and direct property damage. Always check to see if there is any frayed wires, and replace old or damage cords immediately.  If an appliance has a three prong plug, never force it into a two slot outlet or extension cord. 

    If an electrical fire were to break out in your home, here are actions that you should do immediately:

    Cut off the Electricity – If the device that is causing the fire is found and you can safely reach the cord, unplug it.

    Add Sodium Bicarbonate – If the fire is small, you may put it out by pouring baking soda on it.

    Don’t Use Water – Using water to put out an electrical fire can put you at risk for being shocked or electrocuted because water is a natural conductor of electricity. Water also may cause the fire to spread by conducting electricity throughout the room and potentially igniting flammable materials.

    Remove the Oxygen Source – An electrical fire may also be put out by removing the oxygen source with a heavy blanket or clothing if the fire is small.

    Check Your Fire Extinguisher – Electrical fires are considered a Class C Fire, which means that you will need to have an extinguisher that is appropriate for this type of fire. Residential fire extinguishers are often multi-purpose and labeled as ABC, but it is very important to make sure that it is before using it on an electrical fire.

    For more information on electrical fires, visit www.ready.gov/home-fires

    If your home suffers from an electrical fire, do not hesitate to call SERVPRO of East Riverside City. Our team is available 24/7 and will restore your home to pre-fire condition “Like it never even happened.” (951)222-2224  SERVPRO of East Riverside City

    Why and How Mold Grows in Your Riverside City Home

    10/19/2021 (Permalink)

    Mold growth can occur in 24-72 hours

    The air in your Riverside home is full of mold spores. They travel inside on pets, clothing, shoes, and bags. The spores are invisible to the naked eye, so you may not even realize they are present unless you see black mold growing on a wall or smell an odor that gives it away. There are several elements that contribute to mold growth as well as preventative measures you can take to protect your home.

    Causes of Mold Growth

    The main culprit in fungus growth is moisture. There are several reasons excess moisture may be present in your house:

    • Water damage from leaks
    • Humidity level higher than 50%
    • Condensation from windows or HVAC system
    • Spoiled food

    The mold cleanup process should not only include mitigating the problem itself, but also addressing the circumstances that made it possible to begin with. Mold remediation specialists are trained to handle both mold growth and water damage so that the problem does not return. Special equipment is used, along with our SERVPRO cleaning products to quickly restore your property.

    Prevention of Mold Growth

    Once you pinpoint the issues in your Riverside home that are most likely to cause black mold growth, it becomes easier to prevent it. Monitor humidity levels regularly. Inspect your home frequently for leaks, and have any problem that could result in water damage fixed as soon as possible. Make sure your windows, roof, basement and other areas vulnerable to leaks or flooding are in good condition. Store food properly and throw out food that has expired. These tasks may seem time-consuming, but they're a small commitment compared to having to deal with a mold problem.

       The best way to prevent the mold spores in the air of your home from becoming the black mold growth on your wall is to control moisture. Adopting the proper vigilance needed to protect your home can save you a lot of time and effort in the long run.

    If your home is in need of mold remediation, call us today, we are here 24/7 to help with your mold or water damage needs!

    (951)222-2224 SERVPRO of East Riverside City

    Make a Plan for Your Pets!

    10/15/2021 (Permalink)

    Pets are family too! Have an evacuation plan for them.

    Our pets are an important part of the family, so they definitely need to be included in your emergency plan.  If you have a plan for you and your pet, you will likely encounter less difficulty, stress and worry.  If you leave your pet behind, they may end up lost, injured or worse! Have that plan ready, here are some helpful tips that you can modify that works best with your pet's needs.

    Why wouldn't you want your furry friends to join you and have comfort when a disaster strikes. There is an all-natural spray or chew tablets that you can give your pets to reduce their stress levels. I've tried it and it works wonders for my little bunny, she gets stressed out and the calming spray really helped her out, and they are tasty, animals love them! Make sure to have all the things they love, like toys, blankest, yummy snacks, and the brush always seems to calm our bunny Foofoo, she loves to be brushed! She also loves pet pet and scratchers (is what we like to call it).  She put her head down to let us know that she wants pets on the top of her head. She has a little bag that we keep all her items in that she needs. It's just the right size to just grab at any moment's notice, we keep it in the hall cabinet so its easy access. She likes treats, lots of them< she also loves veggies but I wouldn't recommend packing veggies in an emergency bag lol!

    Build a Kit for Your Pet:

    • Have an evacuation plan for your pet. Many public shelters and hotels do not allow pets inside. Know a safe place where you can take your pets before disasters and emergencies happen.
    • Develop a buddy system. Plan with neighbors, friends or relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so.
    • Have your pet microchipped. Make sure to keep your address and phone number up-to-date and include contact information for an emergency contact outside of your immediate area.
    • Contact your local emergency management office, animal shelter or animal control office to get additional advice and information if you’re unsure how to care for your pet in case of an emergency.
    • Food. Keep several days’ supply of food in an airtight, waterproof container.
    • Water. Store a water bowl and several days’ supply of water.
    • Medicine. Keep an extra supply of the medicine your pet takes on a regular basis in a waterproof container.
    • First aid kit. Talk to your veterinarian about what is most appropriate for your pet’s emergency medical needs.
    • Collar with ID tag and a harness or leash. Include a backup leash, collar and ID tag. Have copies of your pet’s registration information and other relevant documents in a waterproof container and available electronically.
    • Traveling bag, crate or sturdy carrier, ideally one for each pet.
    • Grooming items. Pet shampoo, conditioner and other items, in case your pet needs some cleaning up.
    • Sanitation needs. Include pet litter and litter box (if appropriate), newspapers, paper towels, plastic trash bags and household chlorine bleach to provide for your pet’s sanitation needs.
    • A picture of you and your pet together. If you become separated from your pet during an emergency, a picture of you and your pet together will help you document ownership and allow others to assist you in identifying your pet.
    • Familiar items. Put favorite toys, treats or bedding in your kit. Familiar items can help reduce stress for your pet.

    This is a great list for your pet or pets if you have multiple. Regardless of what breed or size, it applies to dogs, cats, birds, bunnies, whatever your beloved furry friend is! 

    If you end up in a situation, where you need to evacuate from a storm or flood and you come home to water damage, call us today! We are here to help! (951)222-2224 We are available 24/7

    Prepare Your Home For The Fall Season

    10/12/2021 (Permalink)

    Is your home prepared for fall season?

    Sweater weather is now in full swing! Well, for us Riverside residents, we'll take the cold weather when we can get it. We still love leaves changing colors, stomping on crunchy leaves, and pumpkin spice everything! Decorating your home for fall is always fun, and the wonderful smell of candles makes it so cozy,  BUT have you prepared your home for fall up keep?  Follow our checklist to make sure your home is ready to take on fall.

    • Clean or replace your gutters – Not cleaning and draining your gutters can cause water damage inside and outside your home.
    • Drain your outdoor faucets – Drain and disconnect all garden hoses to prevent water from freeing. Not doing this can cause pipes to burst, leading to water damage.
    • Check for drafts – If you have drafts in your home, this only causes heating cost to rise. Consider weatherstripping to keep heating costs down.
    • Change your batteries – It is always important to check all smoke detectors and carbon monoxide devices in your home.
    • Have your furnace inspected – Hire an HVAC professional to test for leaks, change the filter, and check for heating efficiency.
    • Check water drainage – Rainwater downspouts need to be clear of obstructions and direct water away from foundations, walkways, and driveways.

    Take care of the little things that can make a huge difference for you and your home. By following this checklist, you could potentially avoid extensive damage to your home. As always, if you happen to have water damage, we are here to help 24/7, call us today! (951)222-2224 or visit our website www.SERVPROeastriversidecity.com

    Commercial Biohazard

    10/8/2021 (Permalink)

    Get your commercial building SERVPRO clean!

    At SERVPRO of East Riverside City, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill can place you and all the occupants of the area at risk. Upon recognizing the situation, your primary focus should be safety. If you ever have a biohazard, follow these tips to keep you and everyone in your commercial building safe.

    What to Do After a Contamination

    • Stay out of affected areas.
    • Call emergency service personnel if the situation is life-threatening.
    • Treat all bodily fluids as if they are contaminated.
    • Turn off the HVAC system if there is sewage damage.

    What Not to Do After a Contamination

    • Do not leave wet fabrics in place. Hang furs and leather goods.
    • Do not leave books, magazines, or other colored items on wet carpet or floors.
    • Do not use your household vacuum to remove water.
    • Do not use television or other household appliances.
    • Do not turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

    Whether it is blood, fluids, or tissue, our technicians have the tools and equipment to detect every spot, splatter, or shard. Biohazard cleanups are the hardest cleanup sites we face as industry experts. But rest assured SERVPRO of East Riverside City will complete the cleaning, and your property will be restored to a safe and healthy environment.  Call us today (951)222-2224 we are here 24/7!

    Smell Natural Gas?

    10/4/2021 (Permalink)

    Fire prevention week is Oct. 3rd-9th

    It's fire prevention week! Many people assume that natural gas explosions are a thing of the past, back when regulations were not as strict as they are today. However, the truth is that gas fires continue to occur at an alarming rate and, sadly, they often result in much more dire consequences than fire damage. You can prevent a gas fire by recognizing the signs of a gas leak. 

    Determine if Your Home Utilizes Natural Gas 

    Before you learn the signs of a gas leak, you should determine which aspects of your home use natural gasses. You may be at risk for a gas leak if any of the following appliances use the natural commodity: 

  • Oven 
  • Hot water heater 
  • AC unit 
  • Fireplace 
  • Dryer 
  • Heating system 
  • If any of your appliances run on gas, invest in gas detectors, and remain vigilant for signs of a gas leak. 

    What to Do If You Suspect a Gas Leak 

    A gas leak can quickly lead to a gas fire which can quickly lead to a gas explosion. For this reason, it is imperative that you recognize the signs of a leak and take proper measures to prevent disaster: 

  • Check the stove: If it is safe to do so, walk over to your stove to make sure all the burners are off. 
  • Open the doors and windows: If you cannot find the source of the leak, open all the doors and windows to help the gasses escape. 
  • Do not flip any switches: A light switch can cause a spark, which can cause an explosion. Keep all the lights off if you suspect a gas leak. 
  • Shut off your gas meter: If you do not know where your gas meter is located, now's the time to find it. If you smell gasses, locate the meter, and turn it off. 
  • A gas fire can be extremely dangerous. For this reason, the best thing you can do if you suspect a gas leak is to leave your home ASAP and call 911. If a fire does occur, SERVPRO of East Riverside City fire damage cleanup crew can help with the restoration process. Call us today 24 hours 7 days a week! (951)222-2224

    Tips for Staying Healthy as COVID-19 and Flu Season Approach

    10/1/2021 (Permalink)

    For more information on SERVPRO of East Riverside City's "Certified: SERVPRO Cleaned" call us today! 24/7 (951)222-2224

    The COVID-19 pandemic has challenged business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, SERVPRO of East Riverside urges everyone to be extra vigilant about following cleaning and disinfecting protocols this year. 

    Scientists at the Centers for Disease Control (CDC) believes both COVID-19 and the seasonal flu spread primarily by droplets made when infected people cough, sneeze, or talk. While not as frequent, it is also believed adults and children can contract COVID-19 or the flu by touching a surface or an object that has virus particles on it and then touching their own mouth, nose, or eyes. The CDC continues to recommend a yearly flu vaccine as the first and most important step in protecting against flu viruses, but experts also emphasize the importance of cleaning and disinfecting frequently touched surfaces daily to help mitigate the potential spread from contaminated surfaces. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

    To limit exposure and control the spread of these double threats, SERVPRO recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily routine cleaning at home or at work, we recommend first removing surface grime and dirt with soap and water, then following up with a disinfectant. It is easier to feel comfortable about limiting exposure at home where you can control how clean your surroundings are. It is more difficult out in public, but this year especially, it is important to be aware of the space you are in. You need to learn to recognize spaces where cleaning is – or is not – a priority so you can adjust your behavior accordingly.

    For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of East Riverside City can help. While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. In addition, SERVPRO offers their "Certified: SERVPRO Cleaned" program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.

    SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of East Riverside City's  "Certified: SERVPRO Cleaned" call us today! 24/7 (951)222-2224

    How To Spot Hidden Water Leaks

    9/28/2021 (Permalink)

    Hidden leaks are trouble, SERPVRO is here to help!

    When was the last time you moved your appliances to inspect for hidden leaks? Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home. 

    Here is where to find hidden leaks in your home: 

    Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak. 

    Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system. 

    Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month. 

    Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight. 

    Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive in checking for water leaks is key for avoiding potential problems. 

    Spotted a hidden water leak and have damage? SERPVRO is here to help! We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO Of East Riverside City uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. 

    Removing Odors After a Flood

    9/24/2021 (Permalink)

    We have the training and equipment to identify and eliminate these offensive odors.

    The water damage that occurs when your home floods often come with odors and mold growth that continue to seep into your Riverside residence long after the water has subsided. You can take care to eliminate odors and preserve the safety of your home with the following measures: 

    Air Things Out 

    Open all doors and windows to allow air to circulate in your home. This should help dissipate any lingering smells that remain and will also facilitate drying of the affected areas. 

    Dry the Wet Areas 

    You may install dehumidifiers to speed up the drying process. Removing moisture from porous and absorbent surfaces such as carpet and upholstery can greatly reduce the chance of foul aromas remaining after the flood and can mitigate the appearance of mold. 

    Deodorize Your Home 

    There are natural and inexpensive methods that you can utilize to expedite the deodorizing process in your house. Baking soda sprinkled into carpets or other absorbent surfaces can be vacuumed up, greatly with getting rid of foul odors. On less porous surfaces, vinegar applied liberally can aid in combating persistent smells. 

    Keep an Eye Out for Mold 

    As with any area that has had prolonged exposure to moisture, mold growth can be a threat that, if not addressed immediately, poses a potentially recurrent problem that can present itself throughout the life span of your home. It is imperative that proper steps are taken to ensure that mold and spores do not have the opportunity to spread in your home. 

    Be Aware of Contaminants 

    Sewage loss can lead to your home being contaminated by sewage contents when flood water finds its way past your threshold. This can leave behind an overpowering smell even after the moisture has been removed due to the bacteria in the water. These smells often cannot be removed by household cleaners and require the services of a professional flood restoration company. 

    Why Choose SERVPRO? 

    We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. 

    The science of identifying and eliminating odors can be a tricky thing, so give us a call at (951)222-2224 and leave the restoration to us, SERVPRO Of East Riverside City!

    Common Reasons Of Commercial Water Damage

    9/21/2021 (Permalink)

    Malfunctioning sprinkler systems is very common in commercial buildings.

    There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. When a company suffers a water loss, everyone is impacted. Here is a list of a few common water damage causes for commercial buildings.

    • Malfunctioning Sprinkler Systems: Just recently, one of our techs went out to do an inspection at a commercial building, the sprinklers from upstairs malfunctioned and were going off all night! Fire sprinklers are great and can keep a building safe during a fire, if one accidentally goes off or breaks it can cause substantial water damage to the building, and assets in that building. It is recommended to get your sprinklers tested every few years. It is also beneficial to learn where the shut off is. If you or your building manager do not know where the shut off is, contact us about getting your building prepared with an Emergency Ready Profile.
    • Appliances: Just like in a home, most commercial buildings have appliances like hot water heaters, refrigerators, and toilets. All those things have the potential to cause a water loss. Have a plumber check fittings and pipes regularly.
    • Backed Up Sewer Lines: Sewer damages are extremely messy, and no one wants to deal with that. It is recommended to get your sewer lines jetted or cleaned every 18 months.

    Not every disaster can be prevented, that is why we are here to help around the clock. We are water damage restoration specialists and are ready to restore your business back to pre-water damage condition. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.  Call SERVPRO Of East Riverside City today! (951)222-2224 we are here 24 hours 7 days a week!

    Very Common ways That Can Start a house Fire

    9/17/2021 (Permalink)

    House fires are more common than you may realize. Using too many extension cords being one of them!

    House fires are more common than you may realize, with potential fire starters like dust, laptops and lint traps hiding in plain sight throughout your home, disguised as harmless but can be deadly. 

    Are you guilty of these bad habits that could start an unexpected fire in your home? 

    Misusing electric blankets: A warm and cozy electric blanket is a welcome comfort in the winter but, it also poses a potential fire hazard. Never allow pets to snuggle on top and do not pile extra covers over the electric blanket. Excessive heat buildup may lead to fire. Never bend the coils, always keep your blanket at its lowest setting and always turn it off in the morning. 

    Piling up dirty rags: A wood stain may be the perfect finishing touch on a DIY project, but later, that pile of oil-soaked rags you tossed in the corner could trigger the perfect storm. Those rags are a very real fire hazard if left unattended. The rags could oxidize and spontaneously combust, causing a house fire. Two proper ways to dispose of oily rags are to lay them flat outside to dry or to put them in a metal can filled with water and a tight-fitting lid. 

    Lingering dryer lint: We're sure you know emptying the lint screen increases your dryer’s efficiency, but did you know that lint is flammable? The combination of lint buildup and excessive heat is a recipe for disaster. Make sure to clean the interior of the dryer frame as well as the dryer vent and exhaust duct regularly to clear away lint and clogs and to reduce the risk of fire. 

    Letting your laptop overheat: If you own a laptop, you know how hot it can get, leaving your computer on your bed, chair, rug or other soft flammable surface, you increase the risk of restricting airflow through the cooling vents. This can cause your laptop to overheat and possibly catch fire. Keeping your laptop on a desk or table will help prevent fires. 

    Using too many extension cords: Extension cords are meant to be a temporary response to a lack of electrical outlets; not a permanent solution. The reason why is this: connecting many cords for a significant amount of time causes an overload that will lead to a short circuit - which could start a fire. Hiring a qualified electrician to install additional outlets could help you avoid this problem altogether. 

    Disregarding dust: Built up dust can be a fire hazard if it collects in and around electrical sockets, electronics and even floor heaters. Vacuuming on a regular basis, especially behind electronics, will significantly reduce the chance of dust particles catching fire. 

    Improperly storing batteries: Storing 9-volt batteries in your kitchen junk drawer might be putting your home and family at risk. When loose batteries roll around with other metals such as paper clips or screws, the two terminals could short out, possibly generating enough heat to ignite flammables nearby. If storing the batteries in the original package is not an option, place a piece of electrical tape over the terminal to prevent this possibility. 

    Unwanted guests: Rodents like mice and rats like to chew on electrical wires to control the length of their teeth. Over time, they can remove the sheathing, this leaves the wires exposed. The electrical current travelling through the wire generate heat and if the wire is exposed this could lead to sparks, which in turn could ignite the surrounding surface. Call an exterminator if you suspect you have rodents. 

    Forgetting the chimney sweep: There are common causes of chimney fires, such as, dead birds, raccoon nests, cracked mortar and built-up creosote. The National Fire Protection Association recommends a professional chimney sweep at least once a year. Also, when building a fire in your fireplace, NEVER light it with kerosene. Always use an approved fire starter. 

    Overlooking the range hood: Ovens and cook tops are the most common sources of kitchen fires. But range hoods are also a potential threat. Grease builds up over time and can drip down onto the cook top, possibly starting a fire. These flames could easily reach your cabinets and before you know it your kitchen could be engulfed. Regularly clean and maintain your range hood to keep your kitchen out of harm’s way. 

    Furniture arrangement: Furniture placed too close to a wood stove could spontaneously ignite. Pyrolysis is the chemical decomposition of a combustible item. This occurs when an object is continually exposed to a heat source and dries out. This leading-yet seldom considered cause of fires does not even require a direct flame. It only takes heat and time. 

    Why Choose SERVPRO 

    Fire and smoke damage is especially destructive. In many instances, your Riverside property will also suffer from water damage from firefighting efforts. We specialize in both fire and water damage restoration. It’s the cornerstone of our business. SERVPRO of East Riverside City has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition "Like it never even happened."  We are here 24 hours 7 days a week, call today! (951)222-2224

    Why SERVPRO Uses Air Scrubbers

    9/14/2021 (Permalink)

    Air scrubbers, or negative air machine, is a portable air filtration machine.

    Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality. 

    Why Does SERVPRO Use Air Scrubbers? 

    The goal of every restoration job is to safely and efficiently return the indoor environment to preloss condition for the customer. 

    Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment. 

    Mold Remediation 

    Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros. 

    If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.” Call us today 27/7 (951)222-2224 SERVPRO Of East Riverside City is here to help!

    How Well Prepared Are You?

    9/10/2021 (Permalink)

    Do you have your emergency kit ready?

    Are you and your family prepared for a disaster? It's something we all think about, but have we actually done it? Here is a helpful list of a well equipped disaster supply kit that should include, but is not limited to the following items:

    • Water: 1 gallon per person per day.
    • Food: 3 to 7 days worth of non perishable or canned food and manual can opener.
    • Bedding: Blankets and pillows.
    • Clothing: Remember, although it may be warm, you may be working and cleaning and need pants and long sleeves to protect your skin. 
    • First Aid Kit: In the very least, include sanitizers and bandages.
    • Cash: Keep some cash and small bills on hand in case banks are closed.
    • Paperwork: Secure important documents
    • Windows: Remove debris, trim trees
    • Gas: Fill your car, fill your propane tank

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place.
    • Store boxed food in tightly closed plastic or metal containers.
    • Replace expired items as needed.
    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and cars.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
    • Car: In case you are stranded, keep a kit of emergency supplies in your car.

    There is nothing wrong with being extra prepared, we never know when disaster will strike, you can also add to this list for you and your family's specific needs. 

    SERVPRO of East Riverside City is here to help before & after the storm or a disaster. Call us today 24/7 (951)222-2224

    5 Different Water Damage Issues That Happen in Riverside Homes

    9/7/2021 (Permalink)

    Broken pipe or toilet over flow? Call SERVPRO today for water restoration!

    Water damage in homes can be caused by many things, but there are a couple things in your home more likely to be the cause than others. The Insurance Institute for Business & Home Safety did a study to find what causes the most water damage in homes, here are some of the things they found out.

    • Plumbing System Failure- there are two types of plumbing system failure the first would be frozen pipes, the second would be material failures.
    • Plumbing Drain System Failure- most failures occur when the sewer drain backs up and overflows into the home or are a result from material issues such as leaking or corroded pipes.
    • Toilet Failure- this will happen if you have faulty valves or clogged drain lines
    • Water Heater Failure- these usually happen when your water heater is at its end of life and begins to corrode or rust.
    • Washing Machine Failure- the cause behind washing machine failure usually from the supply-line, machine overflow or drain line failure.

    For more information on what can cause water damage to your Riverside home and tips on prevention check out this page:


    If you find yourself with a broken pipe or toilet over flow, don’t forget about SERVPRO of East Riverside City when you’re looking for water restoration. Call us at (951)222-2224 any time of day, any day of the week, we will be there for you!

    A Few Common Issues in your Commercial Building

    9/3/2021 (Permalink)

    Electrical faults can lead to fires caused by mice!

    Keeping your business or commercial property safe and sound is necessary in operating smoothly. Many buildings have preexisting small issues that have the capacity to turn into larger ones if not taken care of properly or soon enough. 

    Here is highlighted some of the issues that occur most frequently in commercial buildings. Be sure that your building has been inspected for these issues. In the event of finding any of these, do your best to get them fixed in a timely manner. Not addressing them soon enough could result in costly damage happening down the road.

    Leaks - Whether you have a leak in your roof, foundation, or pipes, water can accumulate in areas of your building. Sedentary moisture almost always leads to rotting wood, foul odors, and mold growth.

    Asbestos - Although not used in construction anymore, older buildings may still have asbestos present. Exposure to asbestos is extremely dangerous and must be taken care of if found in exposed areas in your home. 

    Fire Safety Regulations - Make sure that your fire extinguishers are up to date and are in working order.  Check your sprinkler system to ensure that in the event of a fire, they will work as intended.

    Electrical Faults and pesky rodents - If you have older wiring in your building, they should be checked for faults.  If you have ever had a rodent problem, you should also have your wiring checked. Mice and rats tend to chew on wires, leaving them exposed and more likely to start a fire.

    At SERVPRO of East Riverside, we offer many commercial services. Whether you have fire, water, or mold damage, we can be there quickly to begin the remediation process.  Call us today (951)222-2224      

    Stove top fire Safety

    8/31/2021 (Permalink)

    Stove top fires can have a very bad outcome!

    Frying up some chicken? Or a tasty sweet treat? An employee just mentioned the other day that they were frying up some funnel cakes and the oil got too hot.  There are some interesting things to keep in mind if your cooking catches fire. In most cases this happens when the oil you are heating up gets too hot. We've all been in this situation before, here are some helpful tips!

    What you should do if this happens:

    • Fire reacts more to oxygen once started. If you remove the oxygen by putting a lid or cookie sheet over the pot this will help stop the fire. It may take a few minutes, but this is one huge step to stop a fire. 
    • You can also use baking soda or salt to put out the fire. Also those who have a fire extinguisher you can use that as well. 
    • Turn off the heat, then move the pan to a cool burner.
    • Call 911, if you can not get the fire under control. 

    What you NEVER should do:

    • Do not throw water on the pot! If you throw water on the stove this will cause an expansion of the fire. 
    • Do not move the pot either. By moving the pot you could cause burns to yourself, those around you or spread the fire.
    • Never use flour this will expand and make the fire worse.

    If you need a fire clean up call SERVPRO of East Riverside City, we will make it "Like it never even happened." We specialize in all your textile cleaning, as well as structural cleaning. We are here 24/7 call us today! (951)222-2224  www.SERVPROeastriversidecity.com

    What to do Before, During and After a Power Outage

    8/27/2021 (Permalink)

    Useful tips for everyone!

    When the power goes out, it's always for the most part unexpected and frustrating and if it happens at night it can be scary.   We’re more vulnerable to power outages this time of year,  a national public service advertising campaign, gives us these tips to follow before, during, and after a power outage. These great tips apply to everyone, all of us can put these to use and will be very helpful in the long run!


    • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
    • Make sure you have alternate charging methods for your phone or any device that requires power.
    • Charge cell phones and any battery powered devices
    • Know where the manual release lever of your electric garage door opener is located and how to operate it.
    • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
    • Keep your car’s gas tank full. Gas stations rely on electricity to power their pumps,. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
    • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
    • If you rely on anything that is battery-operated or power dependent like a medical device, determine a back-up plan.


    • Only use flashlights for emergency lighting, candles can cause fires.
    • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
    • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location that has heat to keep warm.
    • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
    • If you are considering purchasing a generator for you home, consult an electrician or engineer before purchasing and installing.
    • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system.


    • Throw away any food that has been exposed to temperatures 40 degrees Fahrenheit (4 degrees Celsius) for 2 hours or more or that has an unusual odor, color, or texture. When in doubt, throw it out!
    • If food in the freezer is colder than 40 degree Fahrenheit and has ice crystals on it, you can refreeze it
    • Contact your doctor if you’re concerned about medications having spoiled.
    • Restock your emergency kit with fresh batteries, canned foods, and other supplies.


    SERVPRO of East Riverside's main priority is safety first, always. For any water or fire damage needs, feel free to call us 24/7 (951)222-2224 www.SERVPROeastriversidecity.com

    How to Keep Your Home Safe While On Summer Vacation

    8/24/2021 (Permalink)

    Here at SERVPRO Of East Riverside City, we like to offer helpful tips on not only water and fire damage, but other aspects of keeping your home safe. Summer is a great time to vacation, that's when most people head out of town. The kids are out of school, people want to get away from the heat and enjoy a cold beverage on the beach or by the pool.  While you're away on vacation, a criminal may take advantage of this time to break and enter. The last thing you need while you're trying to relax is to wonder whether your home is safe. From leaving a timed light on to make it "look like you're home" to having a friend collect mail, here are the top five tips to safeguard your home.

    1. Get an Alarm System

    If you don't already have one, this is an easy way for peace of mind while you're away. Just by doing a bit of research, you can find an alarm system that works for you. Remember that thieves are also experts at their "jobs," and they know how to tell a fake alarm sign from a real one. If you are traveling often, consider installing a security camera near any entrances.

    1. Take Care of Your Mail

    An overflowing mailbox is a big sign to burglars that no one's been home for a while, making your house an easy target. Ask a friend or a neighbor to help you collect your mail; you can return the favor the next time they are away. Another option is to use USPS's Request Hold Mail Service to halt delivery while you're away.

    1. Double-Check Before You Leave

    This one might seem obvious, but it is still very important to do. Before you leave, walk around your house and make sure all the windows and doors are locked. It's also a good idea to shut your blinds and curtains so burglars can't see all the valuables you've got inside your house.

    1. Let Your Neighbors Know When You'll Be Gone

    Not only can your neighbors help keep an eye out for you, but they can also be a huge help with shoveling snow or mowing the lawn if you're gone for quite a while. Another idea is to ask a neighbor to park in your driveway to make it seem like someone is regularly coming home. And remember to look out for your neighbors when they go on vacation so the whole neighborhood will be safer.

    1. Simulate Normal Light and Sound Patterns Using Timers

    If you've seen Home Alone, one of the most iconic scenes is when Kevin is making a fake party to scare off the burglars. He uses cardboard shadow puppets, loud music, and lighting to make it seem like there are a lot of people inside the house. This is the same kind of idea but a bit simpler. You can buy a timer to turn on a light at night and do the same with a TV or radio.

    For more helpful tips visit our website www.SERVPROeastriversidecity.com

    Need to Eliminate the Fire Damage in Your Riverside Office Building?

    8/20/2021 (Permalink)

    We’re Faster to Any Size Disaster.

    Call SERVPRO to Deal With the Commercial Fire Damage in Your Riverside Office Building

    A fire’s destructive power can leave your Riverside City office building devastated. Once firefighters extinguish the flames, you need to take steps to restore the building to its normal condition. SERVPRO can help you to clean up and restore your commercial property.

    What can SERVPRO do to eliminate the fire damage?

    Our fire restoration experts can assist you in putting your business premises back together so that normal operations can resume. To deal with the commercial fire damage in your Riverside office building, we can first assess the damage to know how the restoration process should proceed. The other steps we can take include:

    •  Removing debris
    •  Water damage restoration
    •  Soot cleanup
    •  Odor removal

    What could happen after fire damage in an office building?

    A fire-damaged office building is a hazard for the people who work in it and the customers. The heat and water could have weakened the walls, making them prone to collapse. There could also be a danger of electrical shock. Fire, smoke, or soot-damaged office equipment and possessions could end up being beyond repair if they are not handled properly from the first response. Downtime for firms operating in the building could translate to lost revenue. That’s why you need to hire SERVPRO since we can help you to restore the property within a short time.

    Removing smoke residues after a fire is difficult. How do you remove them?

    Thick layers of soot mixed with moisture often cover a large area of commercial fire sites. Soot’s acidic composition can cause additional destruction on its own on the surfaces it is in contact with. It can stain textured and porous surfaces, and permanently discolor plastics, grout, granite, and the unburned fixture constructed with wood or textiles.

    Our team can use industrial vacuums to remove dry particles that are loosely attached to surfaces. If moisture contacts the particles, it can cause the surface to absorb them and be difficult to eradicate. We usually try to vacuum dry smoke residues from surfaces before we apply wet cleaning products. For soils that are not loose particles, our SERVPRO team can dissolve them so that it is easier to remove them.

    How do you neutralize smoke odors?

    Many owners of office buildings find that the smell the smoke, soot, and water leave behind after a fire is impossible to neutralize. It is a toxic and lingering odor that makes the environment unpleasant. Our team can use specialized odor removal equipment like thermal foggers, air scrubbers, and hydroxyl machines to remove the odors.

    Are you dealing with fire damage in an office building? Call SERVPRO Of East Riverside (951)222-2224 to offer effective restoration. We’re Faster to Any Size Disaster.

    Fireworks On Labor Day Weekend, Some Helpful Tips

    8/17/2021 (Permalink)

    Leave Fireworks to the Experts!

    Although Labor Day is not the official way to celebrate the end of summer, people find any excuse to get together and BBQ with family and friends. The celebration can come to life with the add-on of fireworks, which is on many people's minds.  It is important to know fireworks safety and fire safety before handling fireworks. Riverside City has had many fires over the years, and we want to do our best to protect our homes, wildlife and lower the risk of injuries. Leave fireworks to the experts, The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home, they may be legal but they are not safe.

    If you choose to buy legal fireworks where you live and choose to use them, be sure to follow some of these helpful safety tips:

    • Never allow young children to handle fireworks
    • Older children should use them under close adult supervision
    • Never use fireworks while impaired by drugs or alcohol
    • Never light fireworks indoors or use them near flammable material
    • Do not try to re-light or handle malfunctioning fireworks

    An estimated 19,500 fires started by fireworks were reported to local US fire departments in 2018. These fires caused five civilian deaths, 46 civilian injuries, and $105 million in direct property damage.

    So grab a blanket and a patch of lawn, kick back and let the experts handle the fireworks show.

    Is It Ok To Let Water in My Home Air-Dry?

    8/13/2021 (Permalink)

    Water removal is not an easy job for a family to take care of alone. Call SERVPRO to get professional help and mitigate water damage to your home.

    Failing to Locate Hidden Moisture in Your Riverside City Home Can be Costly and Harmful – Call SERVPRO for Efficient Water Removal

    Something you never want to do is let water linger for too long before calling in the help of trained water restoration technicians. Your home could fall victim to secondary damage that boosts the cleanup cost and leaves you open to the onset of mold and mildew. SERVPRO features a skilled team of technicians to provide you with quick restoration while ensuring your family goes through as little inconvenience as possible.

    What About Flooring and Carpets? Can I Use My Wet Vac? When we have a call for water removal, careful care must be taken with all carpets and other flooring surfaces.

    To address your carpets, we:

    •   Remove and dispose of any unsalvageable carpeting
    •   Commence with water extraction
    •   Thoroughly dry and pre-condition carpet fibers
    •   Buffer the affected carpet so that we can return the fibers to pre loss condition

    To address your hardwood floors, we:

    •   Utilize air movers, fans, and dehumidifiers to dry up water trapped below the flooring
    •   Employ the use of moisture detection tools to ensure the hardwood is dry to prevent buckling or warping
    •  Pull up standing water with pumps and industrial-grade vacuums

    Floating of the carpet may be an option depending on the situation at hand. To float the carpet, our technicians detach it from the baseboards and seams so that an air mover can be placed underneath. Our air movers help circulate dry, warm air under the carpet to restore it and dry the subfloor below. In many situations, this method helps reduce the restoration timeframe while lessening the level of inconvenience for the homeowner.

    SERVPRO Of East Riverside City is the team to call when you need assistance with water removal. Call us 24/7 for emergency service at (951)222-2224  and we will send a crew out as soon as possible.

    Generator Safety, What You Need To Know

    8/11/2021 (Permalink)

    Many people do not know the risks of operating a generator

    When a storm hits and your home loses power many people turn to a portable generator. Although generators may seem simple enough to use many people do not know the risks of operating one. 

    Using a generator indoors can kill you in minutes. The primary hazard is the likelihood of carbon monoxide poisoning from the toxic engine exhaust. Carbon monoxide does not produce an odor and is invisible to the eye. That is why it is important to practice safe handling. 

    1. NEVER use a generator indoors including a garage (even with an open door). The best and only place you should place an operating generator is outdoors. Allow 5 feet of clearance around the generator and place it at least 20 feet away from your home, and  be sure the generator exhaust fumes are away from all windows and doors to prevent traveling indoors. 
    2. Install carbon monoxide alarms in your home. Follow the manufacturers guidelines for correct placement and mounting height.
    3. Avoid electric shock or electrocution by keeping the generator dry. Do notuse in rain or wet conditions, rain can permanently damage a generator and most manufacturers state that they should not be run in the rain, the generator produces enough electric power to cause a serious shock or electrocution if missed used. Keep the generator dry.
    4. When refueling be sure to turn off the generator and allow to cool, NEVER refuel a running generator and spilled gasoline on the hot engine parts can ignite causing an explosion. Do not overfill tank! Leave room for fuel expansion. 
    5. Never smoke near a generator. 
    6. Know the output rating of your generator. To prevent overloading select the right sized generator to handle the power requirements of your appliances you wish to use. Overloading can destroy not only the generator but also your electronics and/or appliances. 
    7. Never plug directly to your homes wiring or household outlets. Plug appliances directly into the generator or use a heavy duty outdoor extension cord with the correct outage to handle your appliances. Never use a cord with exposed wiring. 

    Storage of fuel safely is just as important as operation of the generator. Store fuel outside living areas, such as a locked shed, in a properly labeled approved safety can. Use the fuel recommended in instructions for your generator. Some areas restrict the amount of fuel you may store so be sure to verify with your local fire dept. Do not store fuel near a fuel burning appliance like a natural gas water heater. 

    Practice proper generator handling to keep your home & family safe!

    When To Know If Your Renters Insurance Covers Mold Or Not?

    8/5/2021 (Permalink)

    Does renters insurance cover mildew damage or mold remediation?

    When getting renters insurance for the first time, there was so much about it I didn’t know, especially mildew and mold coverage. Most people only think about a break in, water damage or fire. What do you do if you find mold? Is that covered?  Instead of asking whether or not rental insurance covers mold damage, you should consider rephrasing the question to "Does renters' insurance cover mildew damage or mold remediation?" Phrased like this, you have a better idea of what to look for when perusing your renters' insurance policy. During your review, you should look for the following items:

    • Exclusions
    • Duty to mitigate
    • Mold caused by a covered peril

    Within each of these sections, you should find information regarding what type of damage is and is not covered.


    Typically, the limits on mildew damage in a rental insurance policy are relatively low, at right around $5,000. This should be enough to cover the cost of damage. If the damage is more than $5,000, the insurance company might assume that the damage was present for a while and that you failed to mitigate it in time.

    Duty To Mitigate

    If the mold was present before you moved in, or if it’s a result of an inherent defect with the property, then mold removal is likely the landlord's responsibility. However, if the damage was caused by a covered peril, and if it could have been stopped from spreading, the insurance company may only cover it up to the point where you should have known about it. For instance, if the damage was caused by a leaky pipe, and if you knew about the leaky pipe but failed to inform your landlord of it so he or she could make the repair, damage caused to your belongings may not be covered.

    Mold Caused by a Covered Peril

    If the mold damage was caused by, say, the water from a hose used to put out a fire, and if fire is covered under your policy, then the damage should be covered by your policy. However, you likely must prove that you made a good faith effort to prevent the damage from becoming worse.

    If you discover mold on your rental property, reach out to the mold remediation experts at SERVPRO Of East Riverside City to discuss remediation options. The experts can also help you examine your rental insurance policy and determine whether or not the damage is covered.

    COVID-19 Disinfecting Services In Riverside City

    8/4/2021 (Permalink)

    Our Certified: SERVPRO Cleaned program goes far beyond your regular cleaning services

    Covid-19 is back on the rise once again, and with this new variant and the virus continuing to change, we just can't keep up.  Here at SERVPRO we offer certified cleaning and disinfecting.

    People are thinking about their children going back to school, as students return, whether that be half days, three days a week, or full-time - schools will need to be doing what they can to reduce the spread of germs and in turn the spread of COVID-19.  People are also thinking about the work place, a friend of mine was just telling me that a employee's family all came back positive for Covid-19, that employee went to get a test and many others in the office as well. 

    When looking for proactive corona virus cleaning or cleaning after a COVID-19 exposure in your Riverside home, Business and even schools, you want to use a company that has the right training, experience, and resources.

    Our Certified: SERVPRO Cleaned program goes far beyond your regular cleaning services. Our team of certified biohazard specialists will consult, clean, and certify that your space has been cleaned and disinfected.

    Certified: SERVPRO Cleaned Process

    When you call SERVPRO of East Riverside City for commercial cleaning and disinfection, you'll go through three steps: Consult, Clean, and Certify.

    Consult: A tailored cleaning program to meet your needs.

    • We will assign you a Cleaning Protocol Specialist who understands your business.
    • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touch points, foot traffic and congestion points.

    Clean: Proactive and COVID-19 emergency response cleaning program.

    • Proper decontamination for porous and non-porous surfaces - always adhering to the highest standards set by the CDC.
    • Special attention to high-touched surfaces in the building.
    • EPA-approved products, including our cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.

    Certify: A commitment to clean for your employees and consumers. 

    • You can leverage SERVPRO's trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at the highest level of clean.
    • SERVPRO of East Riverside includes Certified: SERVPRO Cleaned window emblems, signages, marks for your digital footprint, and more. 

    We are here for all your Covid-19 cleaning needs, like was mentioned, proactive cleaning and cleaning after exposure, SERVPRO Of East Riverside City is available 24 hours a day 7 days a week, call today! (951)222-2224

    What To Do When Your Refrigerator Water Line Leaks

    8/4/2021 (Permalink)

    A leaking fridge in your Riverside home can cause extensive water damage and mold growth in your kitchen.

    I had this exact problem happen recently that went on for weeks, I thought it was the pipe under the kitchen sink leaking.  I had maintenance come out multiple times and they kept telling me there was no leak under the sink.  Lo and behold we finally figured out it was the refrigerator water line leaking.  Honestly I felt pretty embarrassed thinking it was the kitchen sink leaking the whole time.   

    When you think of kitchen water damage, you usually think of a sink leak or a broken dishwasher. But did you know there's a high risk of water damage from your fridge?

    Refrigerator water line leaks can damage your kitchen floor, the wall behind the appliance, and even cause extensive mold growth in your Riverside home.

    What can you do when your refrigerator leaks to prevent water damage in your kitchen? As your local water damage restoration company for appliance leaks in Riverside we'll review what to do when your fridge leaks, how to repair it, and when insurance will cover the damages.

    Why Is My Fridge Leaking Water?

    The most common cause of water damage from a fridge is a clogged or leaking water supply line. These supply lines are used to carry water to your ice maker, water dispenser, or to carry melted water from the defrost drain to the drain pan. This means that depending on the model fridge you have, there's many places where the leak could be located.

    Many times you won't realize that this appliance is leaking until it's already caused considerable damages. Water line leaks usually start small and worsen over time, saturating flooring, drywall, warping baseboards, or even damaging the subfloor. You may not even notice the damages until there's visible mold around the appliance. When Your Fridge Water Line Breaks and Leaks Immediately take the following steps when you notice that your refrigerator is leaking and damaging your kitchen floor in East Riverside City.

    1. Clean up water.

    Before doing anything else, you should make sure to clean up any standing water to prevent it from seeping through floors, walls, or cabinetry. If you have any fans or dehumidifiers, set them out to help dry the area out.

    1. Try to find the source of the leak.

    If you can find the source of the water leak, you may be able to make the needed repairs by yourself. Slowly pull the fridge away from the wall and inspect the plastic supply line that's located on the back of the appliance. If you can't see any visible damage to water lines, use your hands to feel for moisture and pinhole leaks.

    1. Turn off the water to the appliance.

    To prevent further water damage until the appliance is repaired, you should turn off the water and then disconnect the fridge from power. The shutoff valve should be located behind the fridge or underneath your kitchen sink.

    1. Replace the leaking water line.

    Remove the bolt that secures the water intake valve to the supply line so that you can remove the faulty line. Measure the length of the water line and be sure to purchase one that is the same length or cut it to the correct size. To install the new water line, attach each end into a coupling connector until it's firmly sealed. Make sure that everything is tight and secure. Lastly, turn back on the water to the fridge and watch for any slow leaks before pushing it back to its normal place. You can also call a professional to repair your leaking fridge if this isn't a project you want to take on yourself.

    1. Inspect for signs of water damage around your home.

    Depending on how long your refrigerator leaks water onto the kitchen floor, you may need to take additional steps to restore your kitchen to pre-damage conditions. Look for signs of warped walls or floors, bubbling or peeling paint, musty odors, or water stains on the ceiling underneath the fridge.

    If you find any signs of additional water damage, you should call a local water damage restoration company like SERVPRO of East Riverside for a detailed inspection.

    The best way to prevent your fridge from leaking and causing water damage is to regularly inspect and maintain the appliance. Note when water supply lines should be replaced or consider upgrading plastic water lines to braided steel supply lines to minimize the chances of them leaking.

    Dealing With Refrigerator Water Line Leak Damage? We Can Help!  SERVPRO of East Riverside City can quickly restore your kitchen to pre-damage conditions. Call today!  (951)222-2224 

    Need Help With A Hoarding Clean Up?

    8/2/2021 (Permalink)

    SERVPRO will always treat everyone with empathy and respect in a hoarding situation.

    Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder may experience distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs and can be difficult for the hoarder and family to help with the situation. It can be very overwhelming for the family and they don’t even know where to start. At SERVPRO Of East Riverside we understand how sensitive a hoarding situation can be, and we will always treat everyone with empathy and respect.

     Depending on the amount of work you have to do, hiring professional cleaners is often a good investment for your overall well being.  What is included in a hoarding cleanup service will depend on what is required, but usually includes creating a full inventory of the home, sorting and disposing of belongings, and cleaning and disinfecting the property. Professional cleaners will know the local ordinances regarding disposing of hazardous waste and the appropriate steps to take when dealing with biohazards.

    SERVPRO can remove these unsafe residues according to federal and state laws. The company's deep biohazard cleaning can make any property safe again. The experts at SERVPRO have the experience to tackle a hoarding situation. 

    SERVPRO's biohazard and water damage restoration experts go deep to eliminate stains, odors, and other harmful elements left by biohazard accidents and many other different situations. The company keeps its services hassle-free by helping customers file and process cleanup claims with their insurance.

    SERVPRO’s advanced technology equips its team to tackle residential and commercial water damage and biohazard messes of all sizes. They also offer a range of other cleaning services:

    • Mold removal
    • Carpet and upholstery
    • Ceiling, floors, and walls
    • Drapes and blinds 

    It’s best to work with licensed companies that have experience handling your specific biohazard incident. The more experienced the company is, the better they’ll be at delivering desired results.

    We are here 24 hours 7 days a week, call us today (951)222-2224 SERVPRO Of East Riverside City. 

    Does Your Riverside Home Need Some TLC After A Fire?

    8/2/2021 (Permalink)

    House fires in Riverside are traumatic events, SERVPRO is her to help!

    Dealing with Fire and Odor Removal in Riverside City

    Not too far from my home, there was an apartment building that caught fire just recently. I can't even begin to imagine how all those people are feeling, so many different emotions had to be happening.  House fires in Riverside are traumatic events that leave renters and homeowners dealing with a mix of emotions. Throughout the upset, worry, and fear you feel, you need to know what do to next for fire and odor removal.  Our team at SERVPRO has put together a list of essential steps to take for efficient fire and odor removal in Riverside.  These steps help you get your living space back in order.

    •     Speak with authorities to make sure it is safe to enter the home after the fire is extinguished. Your local fire department lets you know when all is sound and ready for you to go in to start the assessment process.
    •   Contact close family members to tell them about the fire and that everyone is safe and sound. You can then contact your insurance provider and a professional clean-up team. We can help you with your claim forms to expedite the start of the restoration.  SERVPRO is available to help you get back into your living space professionally and efficiently, "Like it never even happened."
    •    See about getting a fire report from the fire department. This report details the fire, including the structure of the home, the location of the fire, date, and time. You may need to contact your local Riverside fire department to get a full copy of this report.
    •    Secure your property to make sure that it is not susceptible to robbery or vandalism. SERVPRO recommends boarding up your property until clean-up, and fire, and odor removal begins.
    •    Start in on the clean-up process, including both the interior and exterior. There is often fire damage that is undetectable to the naked eye. Hiring a team like SERVPRO helps you to achieve thorough cleaning of all spaces to remove smoke, soot, and odors that may be left behind. We can provide a well-planned cleanup of fire-damaged contents, mitigate on-going secondary damages, and allow you to be free of this stressful task.

    SERVPRO Of East Riverside is here to help you when it is time for odor removal and fire damage. Give us a phone call today at (951)222-2224 and we can set up a time to send technicians out for an assessment.

    What Is Asbestos?

    7/29/2021 (Permalink)

    The EPA classifies six different materials as asbestos

    Do you have popcorn ceilings? Have you ever wondered if you have asbestos in your home? And what is asbestos exactly? How do you test for it? There is so many questions people have regarding their home and asbestos.  

    Asbestos is a naturally occurring mineral in the ground typically found in North America. It was frequently used in the past as a flame-resistant insulation. It is a durable material made of layers of fibers that together virtually create an indestructible material. It was widely used up until the 70's when it was discovered to be a carcinogen. 

    Asbestos is found to be the sole cause of a deadly and rare form of cancer known as mesothelioma. After being exposed to asbestos mesothelioma can take 20-50 years before symptoms can appear. Mesothelioma is an aggressive form of cancer that affects the lining of the lungs, heart and abdomen. Despite asbestos being known as a carcinogen it is still not banned. However, most manufactures have phased out the use of the material to switch to safer alternatives. 

    The EPA classifies six different materials as asbestos. All six being human carcinogens.

    1. Amosite
    2. Crocidolite
    3. Tremolite
    4. Anthophyllite
    5. Actinolite 
    6. Chrysotile 

    Only amosite which is the brown colored asbestos and crocidolite (blue) are mainly used. 

    Now that we know what asbestos is and the negative side effects lets talk about what to do when you come across asbestos. When finding asbestos in your home or building you don't necessarily need to go remove it immediately. It is actually best to leave it untouched if it is intact. Generally asbestos containing material that is in good condition and not disturbed will not release asbestos fibers. In the case the material is not in good condition or is in the vicinity of a renovation it should only be removed by a trained professional. 

    If you suspect the material contains asbestos but are not completely sure you can have testing done to confirm. Air testing can also be performed to confirm the air quality is safe after removal.

    The most common scenario we come across is asbestos containing tile found hidden under layers of flooring. In the event our technicians suspect asbestos we will have testing performed to verify and then plan on the best route of execution. 

    Can My Upholstery be Restored After a Fire?

    7/29/2021 (Permalink)

    SERVPRO can often salvage upholstery and textiles after house fires with high-tech cleaning

    Professional Fire Restoration Technicians in East Riverside City Can Help You Assess the Damage and Decide Whether to Restore or Discard Your Upholstered Items

    Whether a massive fire roars in your Riverside home, or a relatively small kitchen fire burns for a few minutes, homeowners face critical decisions after the flames die down. Even a fire seemingly contained in one area of your home can cause smoke, soot, and an acrid smell to travel and settle all around it. Instead of fighting the ensuing damage by yourself, a professional fire restoration team can assist by providing an expert point of view and plan of action.

    Homeowners in Riverside facing fire damage to their homes can find expert advice upon calling SERVPRO. Our team is available 24/7 and quick to respond to your emergency, which helps mitigate your loss. Any delay in taking action allows soot to settle deep within your home, including fabric fibers of your furniture, curtains, and other textiles. Rather than wasting time on do-it-yourself solutions, let industry experts do the work for you.

    How can a professional service remove the smell of smoke?

    Very often, our SERVPRO technicians find that the foul smell the fire leaves behind is the top priority for our clients. When it feels like linens, clothes, and your very walls are exuding a strong odor, they are at a loss. Our team of experts inspects the property and follows the smoke path through your home and the ventilation system and takes action to purify the air in your home. 

    Among the equipment available to our staff to counteract smell molecules are the following-

  • Air scrubbers
  • Thermal fogging
  • Ozone generators
  • Along with odor counteracting pellets and promoting air circulation, our crew takes a knowledgeable approach to neutralize and eliminate odor molecules in your home.

    With advanced equipment and cleaning products we can often salvage fire damaged upholstery by first testing for compatibility and the working the item.

    SERVPRO of East Riverside City has the team you need when disaster strikes. Call us at (951)222-2224 and let us leave your home smelling, “Like it never even happened.”

    Why Storm Related Damage Should be Handled by the Pros

    7/28/2021 (Permalink)

    Storms and flooding happen in Riverside City too

    After a storm moves through the area, your home may suffer flood damage, wind damage, and more. The situation may leave your home or commercial building devastated. It's not very often, but Riverside City does get the occasional rain storm and it can be a down pour that no one was expecting.  If you act quickly and contact the professionals right away, you can minimize the possibility of secondary damage while restoring anything that has suffered more serious problems.

    Why Contact the Professionals?

    Contacting the professionals at SERVPRO of East Riverside City means you have access to experienced and skilled individuals who have restored homes and commercial buildings through the years. They have access to the advanced equipment along with cutting-edge techniques to handle any storm flood damage that may occur.

    After storm damage has occurred, it isn’t unusual to find interior water damage to the kitchen cabinets, clothing, furniture, floors, ceilings, walls, and other areas in the building or home. If you don’t restore the property properly, water damage can cause mold infestation and decay. There are several services you can count on the professionals to provide. These include:

    • Prompt Response: These professionals understand that when you call for help with storm water related damage restoration, timing is critical. This is why they respond to any emergency quickly. The restoration process can begin right away, and the best and most efficient solutions will be used.
    • Help with Insurance Claims: These professionals will offer a service that involves listing anything that was ruined during the storm in a detailed list. They will also take an inventory of all the contents in every room.
    • Use Professional Grade Tools and Equipment: In most cases, the rental equipment you get from the hardware store may not be able to handle the job effectively. These professionals have access to commercial grade equipment that will completely dry the affected areas to ensure the growth of mold is avoided.
    • Removal and Replacement: These professionals will carefully remove or replace any contaminated or unsalvageable structures, such as window trim, door, drywall, padding, and carpeting.

    Help with the Restoration Process

    Before the professionals arrive at your property, you should remove any furniture or other valuable items like electronics, paintings, and more, until they are put in a safe place. You can also open the doors and windows to help increase the airflow in the home or building.

    Proper Cleaning Areas Affected by Contaminated Water

    Contaminated water can cause serious health problems for you and for your family. These professionals know the right way to clean the area with strong and effective antimicrobial products. They will also make sure that all affected surfaces and materials are addressed to ensure that no dangerous substances are left behind.

    If flooding or other water-related issues arise, the best thing you can do is contact the professionals right away. Make sure you don’t put it off, as this is going to help prevent the problem from getting worse and lead to even more issues. Being informed and knowing what to look for and consider the best way to ensure serious problems don’t occur.

    SERVPRO of East Riverside City has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Have Storm or Flood Damage? Call us today (951)222-2224

    How Technology Can Help

    7/28/2021 (Permalink)

    The Matterport has quick, portable and entry-level 3D scanning

    Water leaks can cause serious damage to a structure and are often difficult to detect until it’s too late. The subtle signs are easy to miss until water begins dripping from the ceiling. At SERVPRO of East Riverside City, we utilize advanced tools that allow us to detect hidden moisture. Chief amongst these is the infrared camera.

    An infrared camera produces thermal images that reveal subtle temperature differences. How? Every object emits infrared light, even cold ones. An infrared camera measures the amount of infrared light that is emitted off of a surface. The measurement is then calculated to determine the temperature. Visible temperature differences indicate the presence of moisture.

    However, identifying a pattern that looks like moisture does not always guarantee the presence of water damage. That's why we follow up on infrared findings using another valuable tool, the moisture meter. The meter will confirm whether we’ve detected is in fact water.

    These tools allow us to detect hidden moisture without cutting into walls, which speeds up the testing process helps keeps costs low. That's the SERVPRO difference!

    Another great technology tool is the Matterport camera. The Matterport works with a wide range of 3D cameras, 360 cameras and iPads designed to suit all your capture needs. This gives you the flexibility to create a Matterport digital twin of any size, scale, and complexity of a whole house or just a room.  This way we are able to get a full scope of the home in 3D imaging, rather than going through the whole house taking pictures on your phone.

    The Matterport is a great on the job tool for:

  • Mobile ready with your iPhone or iPad
  • Quick, portable, entry-level 3D scanning
  • Scanning several rooms or an entire  home
  • Creating highest-quality 3D scans with unlimited 4K photography
  • SERVPRO of East Riverside City has the experience and is able to respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to preloss condition.  Call us today! 24/7  (951)222-2224

    What are Signs of Mold Growth in a Bathroom?

    7/28/2021 (Permalink)

    SERVPRO Of East Riverside is certified to handle mold damage remediation

    SERVPRO has extensive training to handle any type or size of mold remediation in Riverside City homes

    One thing to remember about mold growth is that it will not stop until the conditions allowing it to flourish in a home get eradicated. Only then will remediation efforts work to halt any further mold colony spread or growth. It is vital not to rely on DIY methods and engage a professional company. Signs that you may have a mold issue in your Riverside bathroom include:

    • A musty odor that is persistent
    • Visible signs of mold growth
    • Delamination of tiles or wallpaper
    • Damp conditions that do not diminish due to poor ventilation

    Can Tile With Mold Damage Get Reused After Cleaning?

    When SERVPRO techs handle mold damage remediation in Riverside properties, their goal is to save as much of the structure as possible. Porous items such as sheetrock and fabrics may require disposal if there is no way to return them to a sanitary standard for reuse. However, if the fabrics and clothing can be washed and disinfected in an Esporta washing system, these can be restored.

    Not only do the technicians remove the items that got ruined by the mold infestation, but they also scope the property to discover the reason for it. Frequently seen reasons for this type of issue in a bathroom are unseen leaks behind a wall or poor exhaust ventilation trapping the moist air from showers or baths in the bathroom. In the case of common walls in apartments and condos, the water source should be inspected and fixed.

     SERVPRO of East Riverside at (951)222-2224 is certified to handle mold damage remediation and can determine the reason for the infestation and necessary repairs to help prevent reoccurrences.

    Water Heater Burst? Here's What To Do

    7/27/2021 (Permalink)

    If a burst water heater floods your Riverside home, it can cause serious damages. When this appliance breaks, flooding can be intense as it continuously refills as it gushes out water. When you don't notice the leak right away, you can end up with multiple floors of water damage, mold growth, or even a flooded basement.

    When it comes to water heater flood cleanup in Riverside City, immediate action is required to help prevent extensive water damage from the water heater. Here, we will outline the steps you need to take to stop flooding, how to clean up, and ways to prevent hot water heater failure in the future.

    What To Do When Your Hot Water Heater Bursts or Leaks

    Immediately take the following steps to stop flooding and prevent further flood damage in your Riverside home.

    1.  Turn off the water.

    As soon as you notice that your water heater is leaking, you should turn off the water supply line to the tank. This shut off valve is usually found on the pipe that connects the heater to the main water line.

    If for some reason this doesn't stop flooding, you may have to turn off the main water supply or drain the tank and open the pressure relief valve to completely stop the flow of water.

    2.  Turn off the power or gas.

    Depending on whether you have a gas or electric water heater, you will need to turn off the appropriate energy source to the heater. This step is important to ensure safety while performing cleanup. If you can't turn these off yourself or aren't sure how to, call a contractor to come help.

    3.  Call a plumber to diagnose the problem.

    You probably don't want to take a shower in cold water or not be able to take a shower in your home at all. Call a local plumber who can quickly determine the cause of your water heater flood and make repairs as needed.

    4.  Clean up standing water.

    Once you've stopped flooding, turned off the power, and arranged for a plumber to fix the cause of your issue, you can begin the flood cleanup process. To clean up, you'll need towels, mops, buckets, and possibly a wet-dry vacuum depending on the extent of standing water.

    While cleaning up, open windows and set up fans to encourage air circulation and speed up the cleanup process. Once you've finished cleaning up, you should leave fans and dehumidifiers in the affected area for at least 5 days to ensure everything completely dries. If it doesn't, you're likely to end up with mold growth or structural problems in your Riverside home.

    How To Prevent Hot Water Heater Leaks

    Since water heaters generally only last between 8 to 15 years, you can't always prevent them from leaking. When your water heater is older than 8 years, the best thing you can do to prevent it from causing flooding is replace it.

    Still, there are steps you can take to lessen the chances of a burst water heater flood in your home in Riverside.

  • Install a leak detector on the water heater that automatically turns it off when it senses a leak.
  • Drain your water heater once a year to prevent sediment build up which can cause it to fail.
  • Never ignore even the smallest amount of water leaking from the heater, as this is always a sign of a larger problem.
  • Install a drain pan at the bottom of the tank that drains outside of your home in case it begins to leak.
  • Know the signs that your water heater might break:
  • Popping or rumbling noises
  • Gas water heater causing a gas smell in your home
  • Water leaks
  • You hot water has flakes of rust or sediment in it
  • The water heater tank is rusting
  • Burst Water Heater Flood Cleanup Services

    The flooding and water damage from a water heater isn't always something that homeowners in Riverside can handle by themselves.

    When your water heater causes a flooded basement or causes flooding on multiple floors of your home - you should contact the water damage restoration specialists at SERVPRO of East Riverside for immediate assistance.

    Whatever the size of your water heater disaster in Riverside City, SERVPRO Of East Riverside is Here to Help 24 hours a day.

    It's Wild Fire Season

    7/26/2021 (Permalink)

    Are You Prepared?

    As temperatures rise and fire authorities brace for perhaps the worst wildfire season to date, it is important for you to prepare your property for the potential damage caused by excess smoke and soot.  Wildfires are unplanned fires that burn in natural areas like forests, grasslands or prairies. These dangerous fires spread quickly and can devastate not only wildfire and natural areas, but also communities.  Make sure everyone in your household knows and understands what to do if you need to quickly evacuate.  Consider making plans with friends or family to shelter with them where you may be safer and more comfortable.

       Have several ways to receive alerts. Download the FEMA app and receive real-time alerts from the National Weather Service for up to five locations nationwide. Sign up for community alerts in your area and be aware of the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA)- which requires no-sign up.

    What should you do?

    Do not attempt to remove the smoke and soot by yourself, unless there is a professional present. Hiring a professional is necessary to thoroughly clean your facility of smoke, soot, odors, and any other pollutants. You need knowledgeable environmental experts familiar with various types of combustion by-products, who can clearly define the assessment and testing strategy appropriate for your situation.

    Strengthen your Home

    • Use fire-resistant materials to build, renovate or make repairs.
    • Find an outdoor water source with a hose that can reach any area of your property.
    • Create a fire resistant zone that is free of leaves, debris or flammable materials for at least 30 feet from your home.
    • Designate a room that can be closed off from outside air. Close all doors and windows. Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.
    • You may have to evacuate quickly due to a wildfire. Learn your evacuation routes, practice with household, pets, and identify where you will go.
    • Follow the instructions from local authorities. They will provide the latest recommendations based on the threat to your community and appropriate safety measures.

    Because fire damage restoration can take so many forms and stages after an emergency, you need a team of professionals capable of helping you nearly every step of the way. Our SERVPRO of East Riverside team has the experience and extensive training to make fire disasters "Like it never even happened." Give us a call today at (951)222-2224

    Understanding Thunderstorms

    7/26/2021 (Permalink)

    Did we just get rain in Riverside in the middle of July?

    On a hot summer day the surface of the Earth is heated by the sun. The Earth's surface heats the air just above the surface through the process of conduction.

    The action of warm air rising and cold air sinking (convection) plays a key role in the formation of severe thunderstorms. If the warm surface air is forced to rise, it will continue to rise, because it is less dense than the surrounding air. In addition, it will transfer heat from the land surface to upper levels of the atmosphere through the process of convection.

    Two of the most important ingredients for thunderstorm formation are instability (unstable air) and moisture.

    There are three main types of thunderstorms; orographic, air mass, and frontal.

    Supercell thunderstorms occur when very strong updrafts are balanced by downdrafts. This can allow the storm to persist for many hours. In a supercell, a moist, unstable body of warm air may be forced to rise by an approaching cold front.

    The result is a strong, persistent updraft of warm moist air. Speeds in an updraft can be as fast as 90 miles per hour! The air cools as it rises. Water vapor condenses and forms cumulus clouds. When condensation occurs, heat is released and helps the thunderstorm grow.

    At some point, condensation high in the cloud (now in the form of water droplets and ice) falls to the ground as rain. A cold downdraft forms as the rain falls.

    SERVPRO of East Riverside City has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Have Storm or Flood Damage? Call us today (951)222-2224

    Why is Professional Commercial Restoration Cleaning so Important?

    7/26/2021 (Permalink)

    Have a Commercial Building That Needs Cleaning?

    Professional commercial restoration cleaning is among the most vital services available to owners of commercial property. Let’s face it, most commercial properties get a lot of wear and tear over the years, especially multifamily housing units and office complexes. Why is professional commercial restoration cleaning so important? You’re about to find out!

    What Can Go Wrong, and Why You’ll Need a Professional Commercial Restoration Cleaning Service

    There’s a lot that can go wrong with a commercial structure, especially if it’s an older one. Commercial buildings can be damaged by mold, water, fire, or most unfortunate of all, a sewage backup. You hear about that kind of stuff happening all the time, but most people never think that it could actually happen to their own properties. Unfortunately, it can, and as time goes on, the chances of experiencing at least one of the preceding types of damage rises steeply.

    At this point, you might be thinking that you still won’t need a professional commercial restoration cleaning service because you’re on top of everything and confident that you can prevent any such damage.

    Fire is spontaneous, you never know when or how one might start, especially since it might not even start in your building at all. For example, say you did everything right, you bought a bunch of smoke detectors, had them installed, check them regularly, and replace the batteries. What happens if the owner of the building next to you didn’t do any of that stuff? What if that owner doesn’t have any functioning smoke detectors in their building and they have an ancient electrical system? The building will burn and it’ll probably set your building on fire too because they’re so close together, that’s what’s going to happen.

    Now consider this, after paying a professional plumber to inspect and maintain the pipes in your building for several years, there’s a flood. No one has any control over flooding, it just happens, and always at the most inopportune time, it would seem. After a flood, providing that your structure is still standing, there will be a substantial amount of water damage, and that damage will have to be fixed by a professional commercial restoration service like SERVPRO of East Riverside City.

    When you have damage from mold, fire, or water, that damage has to be repaired professionally, there’s just no other substitute.

    Why You Should Look Into Partnering with a Professional Commercial Restoration Cleaning Service Ahead of Time

    When it comes to finding a reliable professional commercial restoration cleaning services, it pays to be proactive. You don’t want to be stuck combing through reviews while your building is still spewing mold, crumbling from fire damage, or soaking wet.

    Savvy commercial property owners know that it’s best to have someone lined up that they can call day or night, someone they can trust to get the job done right, someone like SERVPRO of East Riverside City. 

    If you own a commercial building, it’s time to connect with us,  call today! (951)222-2224

    Personal Protective Equipment (PPE) for Mold

    7/22/2021 (Permalink)

    Personal Protective Equipment (PPE) for Mold

    Any remediation work that disturbs mold and causes mold spores to become airborne increases the degree of respiratory exposure. Actions that tend to disperse mold include: breaking apart moldy porous materials such as wallboard; destructive invasive procedures to examine or remediate mold growth in a wall cavity; removal of contaminated wallpaper by stripping or peeling; using fans to dry items or ventilate areas.

    The primary function of personal protective equipment is to prevent the inhalation and ingestion of mold and mold spores and to avoid mold contact with the skin or eyes. The following sections discuss the various types of PPE that may be used during remediation activities.

    Skin and Eye Protection

    Gloves protect the skin from contact with mold, as well as from potentially irritating cleaning solutions. Long gloves that extend to the middle of the forearm are recommended. The glove material should be selected based on the type of substance/ chemical being handled. If you are using a biocide such as chlorine bleach, or a strong cleaning solution, you should select gloves made from natural rubber, neoprene, nitrile, polyurethane, or PVC. If you are using a mild detergent or plain water, ordinary household rubber gloves may be used.

    To protect your eyes, use properly fitted goggles or a full face piece respirator. Goggles must be designed to prevent the entry of dust and small particles. Safety glasses or goggles with open vent holes are not appropriate in mold remediation.

    Respiratory Protection

    Respirators protect cleanup workers from inhaling airborne mold, contaminated dust, and other particulates that are released during the remediation process. Either a half mask or full face piece air-purifying respirator can be used. A full face piece respirator provides both respiratory and eye protection. Please refer to the discussion of the different levels of remediation to ascertain the type of respiratory protection recommended. Respirators used to provide protection from mold and mold spores must be certified by the National Institute for Occupational Safety and Health (NIOSH). More protective respirators may have to be selected and used if toxic contaminants such as asbestos or lead are encountered during remediation.

    As specified by OSHA in 29 CFR 1910.134 individuals who use respirators must be properly trained, have medical clearance, and be properly fit tested before they begin using a respirator. In addition, use of respirators requires the employer to develop and implement a written respiratory protection program, with worksite-specific procedures and elements.

    Protective Clothing

    While conducting building inspections and remediation work, individuals may encounter hazardous biological agents as well as chemical and physical hazards. Consequently, appropriate personal protective clothing (i.e., reusable or disposable) is recommended to minimize cross-contamination between work areas and clean areas, to prevent the transfer and spread of mold and other contaminants to street clothing, and to eliminate skin contact with mold and potential chemical exposures.

    Disposable PPE should be discarded after it is used. They should be placed into impermeable bags, and usually can be discarded as ordinary construction waste. Appropriate precautions and protective equipment for biocide applicators should be selected based on the product manufacturer's warnings and recommendations (e.g., goggles or face shield, aprons or other protective clothing, gloves, and respiratory protection).

    Learn more about mold and what to do until help arrives by reviewing these Mold Tips from SERVPRO Of East Riverside

    Why Does the Toilet Overflow When I Take a Shower?

    7/22/2021 (Permalink)

    Water damage can ruin your home, call SERVPRO we will help.

    Having plumbing problems in your Riverside City home can be a big headache, especially when something like a toilet overflow starts happening unexpectedly and requires sewage cleaning. If one of your toilets is overflowing when you take a shower, it is likely being caused by a clog between the shower and the sewer. As the shower runs, the water is stopped by the clog and pushed into the wastewater lines and comes out the first spot it can, which in this case is your toilet.

    Sewage Cleaning

    When this type of problem happens, it can create a major mess in your bathroom. It can be even worse if you take a shower upstairs and the overflow is happening in a bathroom you don’t use every day, such as in the basement or in a guest bathroom. If you have a toilet overflow that has gone unnoticed for a few days, to the point where water damage and mold has begun to set in, there are many professional water damage remediation companies that can thoroughly repair and clean up the area. Proper sewage cleaning is important to ensure everything is fully decontaminated to prevent disease.

    You may be able to clear out the clogged pipe yourself using an auger “snake”:

  • Through the toilet drain.
  • Directly through the floor drain after you remove the toilet (this is often easier for cleaning out the clog).
  • If this doesn't work, you can also take a snake through your drain clean-out which may be located in your basement or crawlspace. Be aware that sewage could spill out after removing the cap if it's clogged here.
  • Hiring a professional is often recommended to avoid spending money and time only to realize the problem is bigger than you expected, or unreachable by a common snake.

    Fix Your Pipes

    A clogged pipe can be an easy, quick fix and may not cause much of a mess or damage if taken care of immediately. But, if the clog has been building up for many years and is far down in the sewage lines, it could require professional tools and the hand of an experienced plumber.

    We can respond quickly to water damage emergencies to address both saturation and standing water.

    Once your pluming issue is fixed, contact us here at SERVPRO Of East Riverdside

    Protecting Water Damaged Contents in Properties

    7/21/2021 (Permalink)

    One of the most detrimental aspects of water damage incidents to Riverside homes is the potential damage to your personal belongings and keepsakes. While many of the construction materials and structural elements throughout the property can get replaced by our licensed contractors and reconstruction experts, replacing your treasures and acquired items cannot happen so easily. In many cases, substantial water damages lead to irreparable damage to these contents without the appropriate preventative measures from skilled professionals like ours.

    By protecting the contents of your Riverside home from water damage that can occur with situations like a storm, appliance failures, broken fixtures, and aging plumbing, our SERVPRO team is always here to help. We have a full-service content department with accreditations in multiple niches of the restoration industry through the standard-setting Institute of Inspection, Cleaning and Restoration Certification (IICRC).

    Water Damage Repairs

    At-risk items in your home get assessed and tagged throughout the initial inspection process. We can determine which items do not require removal, which of your belongings are at risk, and which contents require relocation on site. These determinations must happen quickly, as water damage effects can lead to irreparable saturation and degradation of specific belongings. Our experienced professionals arrive with packing materials and boxes to remove designated items and furniture with our production trucks back to our SERVPRO facility for cleaning, drying, and safekeeping.

    While we have the complete comprehensive approach to restoring your home, protecting your belongings is one of the main objectives of our mitigation process. We know that certain items cannot get replaced, so we take our time to protect everything we possibly can from rapidly spreading water damages.

    We can respond quickly to water damage emergencies with the advanced equipment to address both the saturation and standing water. You can also trust in our experienced and highly trained SERVPRO Of East Riverside contents department to protect what matters most. Give us a call anytime you need us at (951)222-2224

    Why Do I Have Water In My Basement After It Rained?

    7/20/2021 (Permalink)

    Finding your basement floor covered or damp with water after it rains can leave you scratching your head to figure out how it's getting there. When water is entering your basement where the wall meets the floor every time it rains, you're likely struggling with a hydrostatic pressure issue, which we will explain here.

    Causes of Water Coming in Basement Where Wall Meets Floor

    Hydrostatic Pressure

    Hydrostatic pressure refers to water pressure. When the ground around your basement is saturated with water, it exerts pressure on the foundation and walls of your basement. One cubic foot of water weighs about 60 pounds - so when the ground outside your home is saturated, you may have thousand of pounds of water pressure looking for a way past your foundation walls.

    Eventually, this hydrostatic pressure against your foundation will allow water to find it's way in and cause some sort of basement leak most likely due to the structure your basement, which we will review next.

    Gap Between Basement Wall and Floor

    This gap is commonly referred to as the cove joint, and is common in many basements. When your basement is dug out to build your home, a large slab of poured concrete was made to support your home. This must dry before more concrete is poured, and since new concrete does not bond with the old you are left with a small gap, or the 'cove joint' where water under pressure can get through the wall.

    Since most basements have cove joints (the gap between your basement wall and floor), things such as a high water table, clogged or failed drainage systems, and improper draining of surface water from your home can cause water to come in the basement after rain.

    Preventing Water In Your Basement After Rain

    When it comes to cove joints, hydrostatic pressure, and wanting to keep your basement dry and clear of water damage - there is a struggle. There are solutions to your basement water problems, but the permanent solutions can run upwards of thousands of dollars. Below are ways to prevent water in your basement after rain in order of cost:

    • Navigate water away from the foundation - Do this by extending your gutters and downspouts and inspecting the ground around your foundation for any areas that slope towards your home rather than away. Then, take steps to raise the slope away from your home with sand or clay and top with gravel or woodchips.
    • Clean your gutters - Clogged gutters don't efficiently allow water to navigate away from your home, and may instead cause water to flow directly down the siding of your home and along the foundation wall. This will allow water to collect in the ground and exert pressure on the walls of your basement.
    • Waterproof your basement - There are many ways to accomplish this, but most should be done by a professional with the average cost ranging from $3,000-$15,000. Depending on your basement and your needs, you may install a sump pump, interior drain tile, exterior drain tile, or general basement waterproofing without a drainage system.

    Call SERVPRO Of East Riverside today 24 hours a day, 7 days a week! (951)-222-2224

    10 Unexpected Things That Can Start A Fire In Your Home

    7/19/2021 (Permalink)

    Learn These Safety fire Tips

    Learn about these common items that can unexpectedly start a fire in your home.

    When doing chores or working around the house, your mind probably isn’t fixated on all the little things that could start a fire. Most homeowners know the common causes of house fires, but there are many more than most think of. Here, we will review some of the unexpected things that could start a fire in your home.

    Unexpected Fire Starters 

  • Sawdust. Sawdust is highly combustible and should be cleaned up right away. One small spark from an outlet or the chemicals used during woodworking can ignite a sawdust pile.
  • Laptops. When left on a bed or blankets charging for an extended amount of time, laptop batteries can overheat and cause a fire. Many laptops will automatically shut off when batteries are close to overheating, but when left in a pile of flammable materials, it may be too late.
  • Glassware. There have been cases of glassware being left in intense, direct sunlight that causes them to combust or explode. Leaving a candle lit for too long in a glass container can see the same result if it heats up to too high of a temperature. If you notice decorative glassware or candle holders becoming extremely hot, reposition them out of direct sunlight or change the candle holder.
  • Smoking in the garage. Does Uncle Jim take his sneaky cigarette break during the holidays in the garage? Let him know that the garage isn’t a safe place to smoke because of the flammable liquids like gasoline or cleaning supplies that are usually stored there. 
  • Oily or greasy rags in the garbage. When you have oily rags, be sure to let them dry out completely before storing or throwing them away. When the flammable oils aren’t able to dissipate and are stuffed in a closed, hot container - they may combust.
  • 9-Volt Batteries. These shouldn’t be left loose in a drawer with other things, because if it touches metal it could spark and cause a fire. Keep them in their packaging to prevent this off-chance fire.
  • Aerosol sprays. Room sprays or beauty products like hair mousse or hair spray can ignite an inferno when exposed to an open flame, especially when they are in use. Aerosol cafes can also pose a danger of exploding when left in a sunny window. 
  • Nail polish remover. The acetone in nail polish remover is extremely flammable and the fumes can be enough to ignite a fire. Don’t take off nail polish sitting next to your favorite candle! 
  • Hair dryers. Like your dryer vents, the back vent of your hair dryer will accumulate dust and lint over time. When you don’t clear this build up, the heat of your hair dryer or a stray spark can cause the dryer to catch on fire in your hands. 
  • Toaster/Toaster ovens. Many toasters have trays underneath them where they catch crumbs to prevent a mess on your countertop. When the traps aren’t cleaned out, the accumulation of crumbs can become a fire hazard.
  • Have you experienced any of these situations?  Have fire damage? Smoke damage?  Call us today 24 hours a day 7 days a week   SERVPRO Of East Riverside  (951)222-2224


    7/16/2021 (Permalink)

    Why SERVPRO? We have advanced expertise in numerous areas of mitigation and restoration services.

    Why SERVPRO of East Riverside? 

    Each franchise is an individually owned and operated company.  We have advanced expertise in numerous areas of mitigation and restoration services. 

    We work directly with most insurance companies, and are available 24 hours a day, seven days a week.  Technicians at SERVPRO of East Riverside will document every step so you are confident that your home or office is in the right hands.  Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in Riverside has been the cornerstone of that growth and we recognize that.

    SERVPRO provides Residential & Commercial cleanup of:

    Water & flood damage

    Fire damage

    Storm damage

    Mold remediation

    Restoration services

    SERVPRO of Riverside also performs these specialty services, including:



    Drapes and Blinds

    Odor Removal

    Air Ducts and HVAC

    Ceilings, Floors, and Walls

    Carpet and Upholstery

    Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

    Without experience, the best intentions are fruitless. We, here at SERVPRO of East Riverside have experience. The staff at our franchise are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high-stress situation, find us online SERVPRO Of East Riverside or call us at (951)222-2224 24/7 and we will put those years of experience to work for you.

    What's That Odd Odor?

    7/14/2021 (Permalink)

    Any time you detect a foul odor coming from your commercial building, do yourself a favor, having a chat with the specialists at SERVPRO Of East River

    One of the most challenging and frustrating aspects of owning a commercial building is the removal of unpleasant odors. Most commercial buildings are built to last for a long time and over the years. Unfortunately, they tend to accumulate some truly horrific odors, especially when there are other troubles afoot such as mold or water damage. Breathe easy with this quick guide on how to get rid of all of those terrible odors and restore your building to its former, clean-smelling glory.

    Common Odors in Commercial Buildings

    There’s a variety of common odors that end up affecting most commercial buildings at one time or another. One of the most common of these is the offensive odors that are found in the carpeting. When you think about it, there’s a lot of nasty stuff on carpets throughout commercial buildings all over the nation. Carpets collect every imprint, every footstep, and with them, they collect the odors from those footsteps. They also collect everything that anyone has ever spilled before.

    Carpets also collect an unbelievable amount of human sweat. Just think about all of the sweaty faces you’ve seen throughout the building over time, especially in the Summer months. Office buildings are notorious for having sweaty carpets that smell bad.  Have you ever walked into an office building and immediately detect a terrible, foul-smelling odor that you can’t place? It just might be the sweat from everyone who has worked and visited that building over several years. Of course, it could be a lot of other things too, things best left unmentioned.

    Gyms have odors that can make the smells you’d find in an office building seem trivial in comparison. These facilities have people that produce excessive amounts of sweat through exercise, and where does that sweat go? The carpet.

    Sweat and dried food, aren’t the only things that can make carpets smell terrible, They can also smell musty! A musty odor emanating from the carpet makes your entire building seem shoddy, which can inevitably turn customers off fast. Remember, bad odor in a carpet can be caused by anything from black mold, sewage loss, or dirty water from a previous flood.

    How to Remove Foul Odors From Carpets in a Commercial Space

    Now that you know more about what types of odors can settle into the carpet throughout your commercial building, it’s time to take a look at the best way to get rid of that odor before it starts driving employees and customers away.

    It all starts with identifying the source, followed by systematic eradication of the odor or group of odors in question. The single most effective way to get rid of bad carpet odors in a commercial building is to partner with a professional extreme cleaning service like SERVPRO of East Riverside.  

    Although you could have the carpet scrubbed, steamed and cleaned by conventional means, odds are you’ll still end up with traces of the foul odor left over. 

    Got Bad Carpet Odor? Give SERVPRO of East Riverside a Call

    Bad carpet odor is nothing to mess around with as the owner of a commercial building, especially if it’s a restaurant. While some folks might be more understanding if the carpet in a gym smells a little funky, that’s not the case for restaurants, office buildings, and other businesses.

    SERVPRO of East Riverside can remove any odor from any carpet, if we can’t get the odor out, it’s time to buy new carpeting!

    Any time you detect a foul odor coming from the carpet of your commercial building, do yourself, your business, and your customers a favor by having a chat with the specialists at SERVPRO Of East Riverside.

    Have Mold In Your Commercial Building?

    7/13/2021 (Permalink)

    Mold remediation process begins by effectively finding all the locations and sources. We have the training, experience, and equipment to contain it.

    Mold Remediation is our business so you can get back to your business

    Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting.  Every hour spent cleaning up is an hour of lost revenue and productivity.  If you suspect your property has a mold problem, call SERVPRO of East Riverside who will respond quickly and work fast to manage the situation because mold can spread quickly through a property if left untreated. SERVPRO professionals can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building.  Next, the crew will begin the remediation process, working safely and effectively to manage the situation.  We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

      Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of East Riverside has the training and expertise to help make it “Like it never even happened.”  Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on SERVPRO of East Riverside to get the job done right the first time. We’ll respond promptly and make your workspace look its very best.  Learn more about our Commercial Cleaning Services.

    We are available in East Riverside City 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including document drying.  Plus, we are your business’s best resource for mold remediation.

    Concerned about mold? Call us today!

    Call SERVPRO of East Riverside (951)222-2224

    Even Small Water Leaks Need to be Fixed Immediately

    7/12/2021 (Permalink)

    Water damage of any kind decreases the value of your home and makes it look uncared for, Give us a call today!

    Dripping faucets or a small leak behind the dishwasher might not seem like a big deal, but it can be costly. More importantly, you need to worry about the small drips and leaks that you can’t see.

    Water damage is one of the worst nightmares for any Riverside homeowner because it has the potential to wreak havoc with everything. Wood, concrete, insulation, and the roof down to the foundation.

    How Do I Know if I Have A Leak?

    It’s those leaks that are quietly ruining your home that you need to be worried about the most. The ones you can’t see. Here are a few signs to keep in mind.

    • Higher humidity
    • Stains or damp patches
    • Peeling wallpaper
    • Soft areas on the floor
    • Musty or moldy odors
    • Sagging floors or ceilings
    • Lower than usual water pressure
    • Rust in metal surfaces, like hinges and screws
    • Mold or mildew forming
    • Excessive condensation

    If you have noticed any of these signs, you should call your plumber right away and have them checked out.

    Get Small Leaks Fixed

    Unfortunately, plumbing problems become whole-house problems. In particular, if they have been left for too long. The first sign of a leak should be taken care of right away.


    All that mold needs to grow is moisture and a surface. It can grow rapidly and cause health effects. Mold lets off spores that can make your entire family sick. Mold and mildew can also cause a lot of damage to your home.

    The smell of mold is exceedingly difficult to get rid of. It can eat away at almost any surface it is growing on. If it goes for too long without treatment, you will need to bring in experts to come and take care of it for you.

    Floors and Walls

    Pipes leaking under a sink in your kitchen, bathroom, or laundry room can cause massive soft spots on the floor. Left alone, they can cause damage all the way through the flooring leading to holes.

    The thing about water is that it continues to spread. This can move all the way over to walls, as well. Insulation, electrical wiring, and support beams can all be damaged without you ever knowing.

    Safety First

    Once the damage starts and the structure of the home is compromised, it can make it dangerous for people living there. Floors, walls, and ceilings are weakened and make it a hazard to be around.

    People can trip if floors are weakened or carpets care lifting due to dampness. Lighting fixtures can become unsafe hanging from ceilings, and pipes can become corroded and break or start larger leaks.

    The dangers of mold forming are also a health concern. The mold will continue to grow, even if it has been removed unless the leak is fixed, as well. Even if the mold doesn’t make you sick, it looks terrible.

    Water damage of any kind decreases the value of your home and makes it look uncared for. Repairing the stains and blemishes of water damage without fixing the source is just throwing money away.

    Clean-up and Restoration

    Once you have located and fixed the leaking water, now you need to clean up the mess, and fix the damage.  Ideally, you want a company that can do both. That company is SERVPRO of East Riverside City.

    Our team is certified and trained to make the water restoration process quick and easy. We understand that disasters never strike at a convenient time, that is why we are ready to respond 24 hours a day.  Give us call at (951)-222-2224

    Running Your AC More Often During These Summer Months?

    7/12/2021 (Permalink)

    Condensation drain pipe in SERVPRO warehouse

    Why Do AC Units Leak?

    When working at peak efficiency, an air conditioner can collect 10 to 20 gallons of water daily. Ideally, this water drains off of the condensation coil into a collection pan and then is disposed of automatically into the sewer system.

    However, if the drain becomes clogged, and the unit produces more water than it can easily handle, the overflow of water can lead to damaged floors and carpeting, in addition to creating unhealthy deposits of mold.

    A clogged condensation drain line is often a major source of creating water damage. Other causes include excessive condensation that occurs when the unit is running around the clock (which a lot of us are doing during these hot summer months) or when evaporator coils freeze up and then defrost on a regular basis.

    Other times, your HVAC system may suffer from a clogged condensation pump. These can have gunk and dirt build up over time and prevent the pump from doing its job when it is full, causing it to leak water. These usually leak a small to moderate amount of water over time, so most homeowners don't notice that there is a problem until their basement floods or water is flowing down from their attic unit.

    Because most of the unit is typically hidden from view, unless regular inspections take place, water damage can be occurring on a daily basis and accumulating into hundreds of dollars worth of damage.

    How To Prevent AC Water Damage

    One of the best ways to avoid air conditioner water damage is to change the HVAC air filter at least once a month. This gives a homeowner the opportunity to observe whether or not there is excessive moisture collecting on the condensation line.

    Ensuring that an AC unit has clean air filters also helps prevent the unit from overworking, a situation that causes freezing and then defrosting on the evaporator coils which leads to water damage.

    It's also important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity in the atmosphere. Sometimes these lines can become worn and begin to leak.

    When installing an A/C condensation line, avoid using elbow connections if possible and have the line run in as straight a vertical direction as possible to facilitate water removal from the unit.

    It's a good idea to get a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. A professional plumbing service can also install a condensation pumps to help ensure the free flow of excess water into the proper disposal drain. A repair technician may recommend installing a device known as a safety float switch , which will automatically shut down the power to an A/C unit whenever condensation builds up and there is a danger of water overflow.

    Professional maintenance of your HVAC unit on an annual basis can also help to prevent water damage by checking the air filter, the condition of the condensation line, as well as the drains to eliminate any blockage, or other problems.

    In the picture shown, this is our condensation drain line from our SERVPRO Wearhouse, weather it's in your home or a commercial building, the line will be the same, a 3/4 inch PVC pipe. 

    Ask about having your air conditioner service technician apply an algaecide to your system to discourage build-up of debris in the drain lines in addition to prevent the growth of mold and mildew, which can spread throughout the HVAC system and pollute the air throughout the house.

    Enjoy better efficiency and cooler air flow indoors throughout summer by following the steps above to ensure you get the most out of your HVAC and air conditioning units.

    Water Damage From Your AC? Call SERVPRO  (951)222-2224 SERVPRO of East Riverside is a 24/7 water damage company.

    5 Tips SERVPRO Has for Keeping Your Commercial Building Free from Mold

    7/7/2021 (Permalink)

    Give Us a Call 24/7!

    Mold and mildew don’t need very much encouragement to grow. Once it starts, it can spread very quickly. Not only can it cause damage, but it can affect people’s health.

    Mold can grow on a variety of surfaces, cloth, carpets, drywall, and wood. With a large commercial building keeping everyone cool or warm, condensation can form and provide the mold the moisture it needs to spread.

    SERVPRO has 5 Tips for Keeping Your Commercial Building Free from Mold

    Regular cleanings and maintenance inspections will help keep mold from taking over the building, in particular, areas that are not often used.

    1. Deep Cleaning

    Start with your HVAC system. Getting it cleaned, changing or cleaning the filters, and keeping it in great form will help stop the spread of mold spores. The vents, ducts, and the rest all need to be maintained.

    When the air is not moving through the vents, dust and mold can just sit there, so when you turn it back on, the room fills with it all. Any amount of hair, dust, dirt, animal hair and waste, and mold can be in the vents.

    The mold can get inside these areas and grow. There are times when you don’t need the system, so have it maintained in the spring and fall, to be safe. Reducing the movement of the mold will help considerably.

    1. Dehumidify

    Condensation can form during the hot months, during the cold months, at any time. A commercial building will have a lot of people, and people can cause condensation.

    A dehumidifier will help draw moisture out of the air. It can make a big difference in a building that is very populated and turning off the heat or air conditioning is not an option.

    Put them in areas when moisture is prevalent. Basements, upper floors, kitchens or cafeterias, shower rooms, laundry rooms, and anywhere that has excessive moisture. They are available in different sizes.

    1. Make Repairs

    Fixing small problems will help them from becoming big problems. Leaks in the roof or foundation, cracks in the walls or foundation, gaps around windows, taps or pipes that drip, or leak, and faulty thermostats.

    These can all allow heat and cold air in or out, which means it makes it harder to control the humidity inside the building. Damp patches or pooling water, or a recent flood, should all be taken care of right away. Hire a professional.

    1. Regular Checks

    Building maintenance should be looking for anything suspicious on a regular basis. Keeping an eye on areas that have higher concentrations of moisture or humidity for signs.

    Dark spots, fuzzy patches, musty smells, can all appear anywhere. Carpets, walls, ceilings, floors, and under sinks, behind walls in shower rooms, laundry room, bathrooms, and kitchen areas.

    1. Regular Inspections

    It’s a great idea to have your maintenance team take care of regular checks and repairs, but hiring a professional to inspect the building can be a great help. They can spot areas that may be developing mold that you are not aware of.

    They are also great at finding areas of potential mold, too, so you can stop it before it gets a chance to start.

    If you find mold, call in a professional team to take care of it right away. You don’t want to try and clean it by yourself. Professionals have the right tools and products to take care of it.

    You can trust SERVPRO of East Riverside City to take care of any mold problems you encounter in your commercial building.  Contact us today for a professional cleaning.

    Is Bleach Ok for Cleaning Mold?

    7/7/2021 (Permalink)

    spraying bleach whenever you see mold is nothing but a myth.

    Did you know that bleach does not actually get rid of your mold problem?  The old school thought of spraying bleach whenever you see mold is nothing but a myth. The reason people believe this works is because to the naked eye the visible mold is gone, yes, butthat is because the bleach has removed the color of mold not its roots.  

    When doing some research online, it came up that the OSHA (Occupational Safety and Health Administration) stopped recommending the use of bleach for dealing with mold problems. The ESA (Environmental Site Assessment) also updated their guide similarly as well. 

    The problem with bleach is that it is has too many variables that affect how it can treat mold. Bleach only works on killing mold on non-porous materials.  Mold typically grows on porous materials like drywall and wood. So the chances your mold growth will be on a hard surface is unlikely anyways. 

    Using bleach to clean areas like wood can actually promote mold growth and can leave you with a bigger problem than when you originally started. This is because mold spreads its roots deep into porous surfaces. When you use bleach it creates excessive moisture which then creates a better environment for the mold to return and thrive.  Bleach will also negatively affect materials like wood by breaking down its fibers. It can also cause corrosion to metals. 

    Bleach contains an ingredient called Sodium Hypochlorite which in high concentrations can be registered as an antimicrobial pesticide that will kill mold under the Federal Insecticide, Fungicide and Rodenticide Act. However Sodium Hypochlorite can also be sold as a household cleaner without being registered as a pesticide due to this type of item only containing small amounts of Sodium Hypochlorite. This means it is not guaranteed to kill mold nor is it sold for that purpose. 

    We want to steer you away from thinking bleach is the best route to dealing with your mold. Not only is it not effective but the dangerous fumes are toxic to your health. Plus, there are many  anti-microbial alternatives readily available that will get the job done and are safer to use.

    If you are dealing with mold in your home, it is recommended to contact a professional. Here at SERVPRO Of East Riverside we are available to answer your mold questions. Contact us today 24/7 (951)222-2224

    SERVPRO’s Professional Disinfectant, What is SERVPROXIDE?

    7/7/2021 (Permalink)

    SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

    What Is the Difference Between a Household and Hospital Grade Disinfectant?

    Both cover the range of kill claims for Broad Spectrum microbes, but a Hospital Grade Disinfectant has the added kill claim for Pseudomonas aeruginosa. Pseudomonas aeruginosa is a bacterium that is responsible for many surgical and wound infections in hospitals. Hospital Grade disinfectants will have hospital use claims on product label.

    What Is SERVPROXIDE Made Of?

    SERVPROXIDE is a Hospital Grade EPA Registered water-based disinfectant. It contains the active ingredients of stabilized chlorine dioxide and quaternary ammonium chloride. It also contains a biodegradable, non-hazardous blend of surfactants to help solubilize the microbial proteins which allow the active ingredients to oxidize and kill the microbe more efficiently. SERVPROXIDE carries the EPA’s lowest toxicity category and is NSF certified for direct food contact surface use. It has a wide spectrum of applications on both porous and hard non-porous surfaces. In addition, it has an extensive efficacy list which includes norovirus, rotavirus and adenovirus. Finally, it is a strong and robust disinfectant without the safety issues of other disinfectants that have comparable kill claims.

    Need Cleaning & Disinfection Services for Your Home or Business ?

    Call SERVPRO Of East Riverside today 24 hours a day, 7 days a week! (951)-222-2224

    A Pipe Burst In My Riverside Home, Can SERVPRO Save My Flooring?

    7/6/2021 (Permalink)

    Homeowners have to deal with many things which may include water damage to hardwood floors. Contact SERVPRO right away.

    Without Prompt Professional Water Mitigation, Your Hardwood Floors May Suffer Permanent Damage. 

    Once professionals from SERVPRO arrive at your Riverside home, we can begin assessing the extent of the damage. Our teams can carefully document this process to quickly provide your insurance adjuster with an accurate estimate. Once the initial paperwork is out of the way, our technicians can get to work. 

    Can Hardwood Be Saved After Water Damage? 

    Hardwood usually can be restored after coming into contact with water. However, if your home has a hardwood veneer, restoration may not be possible since veneer flooring is much more easily damaged. Our water mitigation in Riverside consists of:

    Reducing the humidity in the area to a level between 30% and 45%. 

    Lowering the moisture content in the hardwood to 16% to allow for drying with hot air. 

    Removing the floor finish if moisture is not evaporating quickly enough. 

    Drying from below to avoid ruining the floor finish. 

    Throughout these steps, SERVPRO technicians can monitor your subflooring with a moisture meter to ensure that we are drying beyond the surface level hardwood. 

    What Tools Are Used To Dry Out Hardwood? 

    Unless quickly dried, hardwood will begin to develop mold when it has a moisture content above 20%. Our teams use the following equipment to speed up the drying process and avoid further damages:


    Air movers

    Penetrating moisture meters

    Can SERVPRO Refurbish My Floors if Warping Occurs? 

    Yes, our technicians can help refurbish your hardwood floors if cupping or crowning occurs. Wood flooring typically takes between 1 to 2 months to stabilize down to equilibrium moisture levels. Once your hardwood floors are free of excess moisture, our teams can sand out any remaining warping in your floors and refinish the wood. 

    Call SERVPRO of East Riverside at (951)22-2224 if you need help drying out your home. We will send professional assistance as soon as possible to get you on your way to feeling "Like it never even happened."

    Summer Thunderheads in Riverside

    7/6/2021 (Permalink)

    Sometimes random thunderheads happen and we don't even expect it!

    How Can Thunderheads Affect You, And How SERVPRO Can Help

     Definition of thunderhead:

    A rounded mass of cumulus or cumulonimbus cloud often appearing before a thunderstorm.

    Just about 2 weeks ago, Riverside got hit with a random thunderhead that no one expected.  It was a sunny warm day in the high 80's temperature. When warm weather comes to Riverside, it's hard to fit all needed maintenance during busy fun-filled days.

    Living in the city of Riverside can seem like a relatively quiet way to live your life until flood damage suddenly impacts your home. It is essential to realize that not all floods are catastrophic. When it comes to flood damage, many homes are affected by heavy rain and thunderstorms, or like we recently experienced the thunderhead. 

    Imagine a scenario where a freak storm causes flood damage in your Riverside basement while at work. No rain was forecasted, so you left your basement window ajar to help air out some old boxes. When you saw cars breaking, streets flooded with ankle-deep water, you knew your home was in trouble. 

    What Can I Do in This Situation Knowing Water Might Be Pouring into My House? 

    Here at SERVPRO, we believe it's better to be safe than sorry. If you know floodwater has an access point to your home, get help. You can: 

    • Call us from your car on your way home
    • Rely on an existing SERVPRO Emergency READY Profile Plan
    • If you can do neither of the above, you can call our office as soon as you arrive at home 

    The SERVPRO Emergency READY Profile Plan is a great way to help you prepare for an accident you cannot see coming. By making a plan before the flood happens, you can ensure our technicians have quick access to your home.

    My Basement, living room, or kitchen Ended Up Flooded; How Can SERVPRO Help Me? 

    Fortunately, here at SERVPRO, we are flood damage experts. When we arrive, we can: 

    • Remove boxes, furniture, and clothing from
    • Use advanced technological devices, such as industry-grade wet/dry vacuums, to remove the standing water
    • Make any necessary flood cuts and remove damaged materials
    • Set up drying equipment, such as dehumidifiers, and air movers 

    Our ultimate goal is always to leave a smile on your face, and return your home to its preloss state. 

    SERVPRO of East Riverside provides fast and reliable assistance when poor roof drainage results in flooded areas in your lower levels. Call (951)222-2224 to arrange an assessment followed by prompt flood remediation.

    Why Your Roof May Not Be Covered

    7/6/2021 (Permalink)

    Have you kept up with your roof maintenance?

    Its common for many homeowners to look at their homeowners insurance as an extended warranty for their roof. However, insurance companies expect you to maintain your roof like you would your car. (oil change, tune up, new tires, etc.) When you fail to keep up with the maintenance of your roof, insurance companies will deem damage caused to your home due to your neglect resulting in possible claim denial. 

    One of the more common claims to get denied is "wind drive rain". If heavy wind causes rainwater to get pushed under shingles yet you have an old roof that needed repairs or even a replacement, this could possibly result in a claim to get denied unfortunately.  

    Usually around 15-20 years your roof is on its last legs needing a replacement. However, keep in mind if your roof experiences its fair share of beatings like hail or catastrophic storms your need for a new roof may be much sooner than that. 

    Try to have your roof inspected annually during the warmer months to make sure you are prepared. Maintenance is keyto the longevity of your roof. 

    SERVPRO of East Riverside is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Riverside has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    Our SERVPRO of East Riverside team has the experience and extensive training to make disasters "Like it never even happened." Give us a call today at (951)222-2224

    How Does SERVPRO Clean Fire and Smoke Damage in Riverside Homes?

    7/6/2021 (Permalink)

    SERVPRO has the experienced technicians with the equipment and expertise your home needs after a fire mishap. Give us a call right away.

    Our Team Has Multiple Products and Tools for Fire Damage Restoration in Riverside

    Fire and smoke damage can spread quickly in a home, making it vital to get professionals moving swiftly to help. Our SERVPRO roster has fire and smoke restorers and odor control technicians to reach your property fast. We can help with:

  • Fire damage restoration
  • Fire damaged homes
  • Smoke remediation
  • Fire and smoke damage
  • How Does Fire Debris Removal Help Fire Damaged Homes? 

    One of the first actions for fire damage restoration in Riverside homes is fire debris removal. Addressing the immediate fire and smoke damage in the property can significantly reduce the concentrations of soot particles and smoke damage. Because smoke remediation is a critical phase of fire damage restoration, these emergency services make later cleaning and recovery efforts more efficient and cost-effective. Other emergency services that can also help to reduce structural damage or content damage in your home include: 

  • Controlled demolition
  • HEPA air filtration
  • Water extraction
  • How Can Our Professionals Clean Smoke Damage in Riverside?

    Air filtration and environmental cleaning are essential to allow a safe workspace for responding technicians on our team. Airborne hazards and contaminants can pose threats to those without the appropriate personal protective equipment. However, these coverings can also impede the speed and efficiency of fire damage restoration practices to follow. We have air scrubbers, HEPA vacuums, and other cleaning processes to overcome pressing smoke damage concerns.

    House Fire Clean Up of Soot and Soils 

    Soot can be one of the most hazardous presences in a home after a fire. Fire damage restoration of these specific threats can involve many steps and stages, specifically removing residues and soils from surfaces. Because of soot particles' carcinogenic and acidic composition, they can permanently damage and stain underlying surfaces and structural materials after prolonged exposure. Our SERVPRO team works with leading removal techniques to protect these building materials and prevent unnecessary controlled demolition when possible. Surface cleaning can be achieved with detergents and solvents that can emulsify or dissolve stubborn soils. 

    Removing Harsh Odors During Westwood Smoke Remediation

    Among the objectives of responding fire damage restoration technicians is removing and neutralizing odors present in the environment. Post-fire damage can overwhelm rooms and areas of your property that preliminary smoke remediation cannot completely address. We have multiple cleaning products that can reduce the concentrations of strong and noxious smells following fire damage, but also rely on effective deodorization instruments in our inventory such as: 

  • HEPA filtration products 
  • Air scrubbers 
  • Hydroxyl generators 
  • ULV / thermal foggers 
  • Ozone machines 
  • Because fire damage restoration can take so many forms and stages after an emergency, you need a team of professionals capable of helping you nearly every step of the way. Our SERVPRO of East Riverside team has the experience and extensive training to make fire disasters "Like it never even happened." Give us a call today at (951)222-2224

    Toilet Leaking?

    7/6/2021 (Permalink)

    Is water leaking around your toilet? Don’t despair over the damage caused by your leaking toilet. Call the experts today at SERVPRO

    Our toilets are one of the most common causes of leaks in our homes. While it may not be leaking out onto the floor, it can still be leaking inside. This can cost you money.

    If there is water around the base of your toilet, you need to address it right away. There could be a lot of damage happening beneath the surface, and it may have been going on for some time.

    8 Reasons Your Toilet May Be Leaking

    Water leaking around your toilet can soak into the floor and beyond.

    1. Cracked Tank or Bowl

    While tanks and the bowls are pretty durable, they can get cracks. These often start with a small, hairline crack, but can get bigger. Toilets may get shifted or jarred and can get cracked in the back where you won’t notice them. They may have simply been faulty, as well.

    1. Worn Washers

    There are two large bolts that keep the tank attached to the bowl, and two more that keep the toilet bolted to the floor. If the bolts or washers get stripped, rusted out, break, or wear out, they won’t be able to hold it all together.

    1. Pipe Corrosion

    There could be corrosion in your pipes because of age, impurities in the water, or heavy metals in your water. Rust will develop in the metallic portions of the toilet because of this corrosion.

    Pipe corrosion can often cause a lot of damage because you often don’t know it is even there. It starts inside the pipes, so it could be there for a long time before you even see any signs of trouble.

    1. Float

    The float is the hollow ball that floats on the surface of the water in your toilet tank. It can become unhooked, cracked, or it isn’t lined up properly, the fill valve may run too much, causing a leak. The chain may come off, or if it gets a crack, it can take on water and not work properly.

    1. Faulty Supply Line

    If there is any kind of damage to supply lines, it can put a major strain on your toilet. Sometimes, if the joints in a supply line come undone and break down, water starts to drip out. The rubber lining in a supply line can also start to leak after several years.

    1. Worn-Out Fill Valve

    The fill valve on the toilet can also wear down over time. This is often due to mineral deposits, but they can also rust. If enough builds up to warp the fill valve, it can stop working properly, preventing your toilet from shutting off and causing leakage.

    1. Stuck or Worn-out Flapper

    The flapper is that plug in the bottom of your tank. It releases the water when you flush. If it gets stuck, either open or closed, you have a problem. This can also happen if your handle is stuck.

    If the flapper is stuck open, the fill valve will not shut off, so it will just keep running. If the flapper wears out, no longer fits properly, or gets a tear, then it will not be able to regulate the water in the tank.

    1. Broken Connections

    Your toilet has many different connectors that prevent water leaks. If any of these connections lose their seal, water may end up on your bathroom floor. You can check your toilet’s connections to see if there are any problems before they turn into leaks.

    Water Damage From Leaks

    Don’t despair over the damage caused by your leaking toilet.  Call the experts today at SERVPRO of East Riverside to clean it up.

    Why Should I Call SERVPRO, For My Water Emergency?

    7/2/2021 (Permalink)

    SERVPRO brings a vast assortment of tools and advanced technology to each water damage restoration project.

    Water damages floors, walls and your belongings quickly, SERVPRO has the equipment necessary to restore your home today!

    Water Damage Restoration Brings Your Riverside Home Back to Pre-Loss Condition, and SERVPRO is Faster To Any Size Disaster! 

    One of our SERVPRO employees recently found water under the kitchen sink cabinet. He assessed the damage and saw that the garbage disposal had been leaking, he was able to fix the minor leak from the garbage disposal.  Because of the leak, there was some staining from a storage wicker basket that was under the sink, and some slight mold growth, he used some of our SERVPROXIDE to clean the area and set up a dehumidifier next to the sink.  The dehumidifier pulls the moisture from the air in the room.  SERVPRO will recommend a dehumidifier to remove the moisture from the air and help dry out the space.

       A water loss incident often brings significant property damage and lots of stress and worry. Some of the problems may be slight, which includes staining on the walls or ceilings. However, any moisture that has the chance to accumulate enhances potential structure damage or the onset of mold. If you have moisture or leaking that puts water behind baseboards and walls, you are dealing with a hidden threat, which is why it is best to call our skilled technicians at SERVPRO to handle the water emergency that you have in your Riverside home. 

    Why is Moisture Detection so Important?

    The longer that moisture lingers anywhere in your home, the more secondary damage can develop. When you need water damage restoration in Riverside, our team of trained water restoration technicians (WRT) arrives quickly to get started on water removal. We have a broad range of advanced equipment and moisture detection tools to facilitate cleanup. Failing to address all areas of moisture can cause harm to building materials or further into your structural elements. 

    Why is it Important to Follow Where the Water Went? 

    Once water infiltrates your home, regardless of the cause, it migrates from areas of saturation into dry areas. Drywall and other building materials like wood are porous. What this means is that they attract and hold onto a substantial amount of water. This water retention brings on issues like warping, swelling, and eventual breakdown. There is also the potential for mold infestation should moisture be left to linger for too long. Our team uses specialized moisture detection tools to monitor the walls carefully and floors in your home to tell us whether or not drying is working effectively. 

    What Drying and Moisture Detection Tools Do You Use? 

    SERVPRO brings a vast assortment of tools and advanced technology to each water damage restoration project. All of them work in unison to pull up water and look for hidden moisture and speed up drying times. Our attention to detail helps us lessen water damage under your carpets or flooring and behind the walls and baseboards throughout the water loss zone. This level of planning and a unique formula we use tells us just what equipment and how many units are necessary to get the best results. 

    Some of the devices that we use for detecting and monitoring moisture include: 

    • Moisture meters, such as non-penetrating and penetrating moisture meters, determine the moisture content in certain materials, which tells our team when your structure is dry.
    • Moisture sensors tell us just how much moisture remains in soft materials, much like your carpets and carpet padding.
    • Thermo-Hygrometers help to measure the temperature and the relative humidity in the air. 

    Why Are SERVPRO Methods Better Than DIY? 

    Even if you have a relatively powerful wet-dry vacuum to try lifting water from floors, you do not have the professional-grade equipment that brings faster results. More substantial jobs and moisture detection call for the help of skilled technicians. All of our water restoration professionals have training following the standards set forth by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Some of the different tools that we use to execute prompt, reliable water removal includes: 

    • Portable and submersible pumps often used as go-to equipment for a variety of standard jobs
    • Truck-mounted extractors are suitable for removing hundreds to thousands of gallons of water, even if it contains debris
    • Rovers, or ride-on units, that work by using the operator's weight to push down carpeting, pulling up moisture 

    Will a Lot of My Belongings Get Discarded? 

    SERVPRO technicians work diligently to salvage water damaged belongings whenever possible. In some cases, we provide pack-out services to bring items off-site for further restoration efforts. Everything that is moved or discarded gets logged for your information and added to your insurance claim. 

    When some building materials get saturated to the point that they are no longer salvageable, our team performs what is known as controlled demolition. We perform strategically placed cuts to remove damaged sheetrock and remove the baseboards, which allows us the chance to put air movers into place, which boosts airflow for efficient drying. All materials removed during controlled demolition get replaced with new materials to make it, "Like it never even happened." 

    To wrap up your water damage restoration project, our team tests areas for moisture and then implements cleaning and disinfection measures using EPA-registered products. Everything is sanitized and back to normal so that you and your family can resume your daily routine. 

    SERVPRO of East Riverside City is available for 24/7 emergency service. To have a crew assigned to your water damage restoration project, give us a call at (951)222-2224

    Why You Shouldn't DIY Mold Removal

    7/2/2021 (Permalink)

    Mold Damage? No Problem SERVPRO Of East Riverside Can Help!

    Why You Shouldn't DIY Mold Removal

    Dry rot, mildew, and fungus are all common. Many home and business owners notice them regularly at home or at work, but does that mean they always indicate mold damage or mold growth? Mold in the home and commercial mold damage happen all the time in every part of the country. Mold is a type of fungus that needs nothing more than just a little moisture and high levels of humidity to grow rapidly and spread quickly, and that causes problems at home or work. Mold growth is nothing to take lightly, and it’s not always what it seems. 

    SERVPRO of East Riverside City is certified by IICRC in mold removal and remediation.  IICRC is the leading expert on restoration and industry standard which all restoration is measured. 

    Could Mold in the Home or Commercial Mold Damage Be A Problem for Me?

    Mold in the home and commercial mold damage are both entirely possible for anyone. If there is any water damage of any kind in a home or office, mold growth can occur. One of the biggest causes of mold damage in a home or office is mold growth behind the walls. It happens when water damage occurs and is not cleaned up in time for mold spores to find it and form. This can happen in a flood, it can happen when a small pipe in the walls has even a small leak, and it can happen when a pipe bursts.

    This is why it’s so imperative water damage is cleaned up right away and properly. Mold growth behind walls forms quickly, and it can cause widespread damage because it’s not easily noticeable. Mold growth behind walls can cause serious mold in the home and commercial mold damage if it’s not caught in time. How do people find mold growth behind the walls and clean it up before it causes too much mold in the home or commercial mold damage? They look for the signs.

    The Signs of Mold Damage

    - Dry rot

    - Mildew in the home

    - Fungus in the home

    - High levels of humidity

    - Smelly odor with a musty smell

    - Deodorization methods don’t work to get rid of smelly odor

    Most people don’t know these are the signs of mold in the home, commercial mold damage, and even mold growth behind walls. Dry rot is a common problem in many areas of the country, and that’s confusing to home and business owners. This is not to say dry rot at home or work means there’s mold growth, too, but it can mean it’s possible. The same is true of mildew. It’s not uncommon to find mildew around faucets and around the grout in bathrooms and showers.

    It certainly doesn’t mean a home or business requires mold removal, remediation, or mitigation, but it does indication conditions are right for mold growth. Mildew also needs high humidity and moisture to grow because it’s just another fungus like mold. Humidity and moisture cause mold to grow fast and spread rapidly.

    If mold growth behind walls is a problem, the most common sign is a smelly odor. It’s musty and difficult to eliminate even with deodorization. It requires the use of professional remediation and mitigation as well as the proper deodorization technique a restoration company uses regularly.

    Is Mold Really that Bad?

    Yes. Mold is that bad because it spreads quickly. It’s not all black mold that can cause further problems that home and business owners need to worry about. Black mold is not the only mold that needs a restoration company like SERVPRO immediately. Black mold does need to be identified by a restoration company, and it certainly requires mitigation and remediation as well as mold removal services, but all mold is a problem. It takes a professional to thoroughly clean up mold damage as well as use professional deodorization to remove the smelly odor it leaves behind.

    Mold removal is best handled by a restoration company like SERVPRO. Home and business owners that want to help can turn off their HVAC system to prevent spreading mold spores to other rooms in a building faster and more efficiently. They can clean up water damage immediately, and they can leave mold alone so as not to disturb the spores. Mold damage such as black mold does require professional mold removal, remediation, and mitigation, but so does all mold damage.

    SERVPRO of East Riverside City is available for 24/7 emergency service. To have a crew assigned to your mold damage remediation project, give us a call at (951)222-2224

    Certified: SERVPRO Cleaned

    7/2/2021 (Permalink)

    Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety.

    As our communities re-open in Riverside, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

    Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

    Extensive training and specialized products

    As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

    From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

    3 C’s – Consult, Clean, and Certify

    When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

    • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
    • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
    • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

    Call today for a Certified: SERVPRO Cleaned consultation

    We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

    Call SERVPRO Of East Riverside today at (951)222-2224 for your Certified: SERVPRO Cleaned consultation

    Riverside County's Homeless-How SERVPRO can help with commercial Cleanup

    7/2/2021 (Permalink)

    We’re Here to Help – 24 hours a day, seven days a week

    If you’ve noticed more homeless people walking the streets of Riverside or pitching tents, it’s probably because there are in fact more homeless.  Results are in for Riverside County’s annual homeless count, and they suggest the number of people living on the street countywide has increased by more than 20% over last year. County officials emphasize the count is a one-day snapshot and merely represents the “visible” homeless population — not everyone who lacks a home. But they say the count is an indicator of the overall trend.

    On Jan. 29, early-morning volunteers spread out, counting 2,811 homeless people across the county, including 2,045 living on the street and 766 in shelters.

      Mental health also plays a big part in homelessness. Most researchers agree that the connection between homelessness and mental illness is a complicated, two-way relationship. An individual’s mental illness may lead to cognitive and behavioral problems that make it difficult to earn a stable income or to carry out daily activities in ways that encourage stable housing. Several studies have shown, however, that individuals with mental illnesses often find themselves homeless primarily as the result of poverty and a lack of low-income housing. The combination of mental illness and homelessness also can lead to other factors such as increased levels of alcohol and drug abuse and violent victimization that reinforce the connection between health and homelessness.  Homeless encampments can lead to biohazard situations and contamination, that can pose serious health consequences.  Maybe some homeless  set up camp in one of your vacant commercial buildings or behind your commercial building.

         Over the years, SERVPRO of East Riverside has been called to work on many different jobs that would be considered Biohazard Cleanup. But what exactly is does that mean?

    Biohazards may occur in homes, businesses, public spaces, and even cars. These situations are never easy, but we’re here to help. Equipped with the necessary safety cleaning products, our technicians help transform any unsafe environments back into clean, safe spaces.  Other biohazard situations we’ve encountered are hoarding scenes, animal waste and cleanup situations after homes or businesses had a positive case of Covid-19.  Our professionals will always treat your property and the people involved with the greatest empathy and respect.

    SERVPRO of East Riverside City is prepared to help you clean up any type of commercial business or home contamination.

    We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

    Call SERVPRO Of East Riverside today at (951)222-2224

    Electrical Fires Can Cause Extensive Fire Damage to Riverside Properties

    7/1/2021 (Permalink)

    Keep an eye on your pets so they don't chew on any electrical cords!

    SERVPRO Offers Electrical Fire Damage Restoration Services

    Have you experienced a pet who has chewed through an electrical cord?  This is a personal experience from one of our employees.  This cute fluffy pet bunny named FooFoo was adopted without them knowing she had a chewing fixation.  The employee noticed one day that one of her table lamps was not turning on at all, she checked the cord to make sure it was plugged in all the way, and to her shock, the cord literally shocked her, it was all chewed up!  The number one suspect was FooFoo!  Has one of your beloved pets chewed on an electrical cord?  Here are some interesting facts to keep in mind regarding electrical fires.

    Statistics from the U.S. Fire Administration indicate that electrical fires account for about 7 percent of all residential fires in the country. This figure becomes much more significant when scaled down to a specific location like Riverside. In most cases, the fire occurs from increased use of lights and heating appliances and usually starts in the bedroom. However, the highest number of fatalities (i.e., injuries and even deaths) come from fires happening in the family room, living room, and den.

    When it comes to electrical fires, you cannot afford to be tolerant. You need to contact a locally based fire damage restoration company, such as SERVPRO of East Riverside City, to start the mitigation process as fast as possible. Some electrical fires happen due to appliance failure or problems in house wiring, but many are a result of simple mistakes such as overloading extension cords or electrical outlets. Whatever the case, our IICRC-certified technicians have the tools and expertise to reverse the damage as quickly and efficiently as possible.

    Research on fire damage events has shown that faulty wiring is the leading cause of electrical fires in most homes. If your house is at least two decades old, it is highly likely to have faulty wiring behind the walls. Rodents such as rats, mice, and squirrels (and sometimes rabbits), can find their way into these spaces and chew on electrical cords, increasing the risk of a fire disaster.

    We also deal with many instances of electrical fire damage resulting from shoddy installation. Home building trades are flooding with professionals who cut corners to save time or money, including electricians. On the other hand, overloading an older electrical system with modern electrical devices can prove to be too overwhelming, leading to damages on your wiring, appliances, and even breaker boxes.

    Holiday seasons are associated with the most house fires resulting from misusing extension cords. Generally, an extension cord should only serve as a temporary solution, especially when it comes to plugging several things in at once. Apart from overloading extension cords, using a frayed power cord can also lead to serious fire damage. Indeed, electricity can escape through the holes in the cord and set the surrounding materials ablaze.

    In the event of an electrical fire, make sure that everyone is safe and then contact SERVPRO of East Riverside City as quickly as possible to deal with the fire damage. Electrical fires come with many hidden safety hazards, so it is important to allow trained restoration experts to come in and assess the situation.

    SERVPRO®  of East Riverside City is here to help you 24/7/365 with any fire damage and restoration issue.

    Please call us at 951-222-2224

    Prevent Fires in Riverside this 4th of July

    6/29/2021 (Permalink)

    Lighting fireworks is illegal in the city of riverside, plan with your family to see a professional and safe show

    The Most Exciting Fireworks Are Usually Illegal

    How do you know if you’re fire works are safe or legal in your area?  In some states consumer fireworks are banned. What about the “safe and sane” novelties like sparklers or noisemakers?  Are these legal in your area?  “Even if you can buy fireworks in your state, the laws could be more complicated than you think. Consumer fireworks have multiple designations, permit requirements and permissible use cases which vary by state. Your city or community may assign stricter rules on top of these. The only way to be sure is to check the laws in your area.” -Safety.com

    Fireworks in Riverside, California 

    Fireworks are illegal in certain areas of California because each year serious injuries and millions of dollars in property loss occur from wildfires sparked by fireworks. Large grass crops and dry vegetation increase the threat for devastating fires throughout all of California.

     Officials in Riverside are raising the alarm about illegal 4th of July fireworks due to extremely dry conditions this year. Sparks from fireworks can land on trees, brush and other vegetation, sparking wildfires. 

    "We've had 40% less rainfall in the last year, we have a lot of light flashy fuels that will spread fire quickly and put our firefighters in danger and then put our residents and property in danger," said Riverside Fire Chief Michael Moore. From LA List

    Remember fireworks spark fires!

    Know the Law

    • California has zero tolerance for the sale and use of illegal fireworks. Illegal fireworks include:
    • Sky rockets
    • Bottle rockets
    • Roman candles
    • Aerial shells
    • Firecrackers
    • Other fireworks that explode, go into the air, or move on the ground in an uncontrollable manner

    The best way to stay safe from fireworks is to not use them. Instead, attend a public fireworks display put on by professionals.  Fireworks are dangerous to people and pets. Using them puts your property at risk.  Hand-held sparklers burn at 1,200 F. Remember, wood ignites at 356 F and burns at 575 F.

    Don’t Spark a Fire this Fourth of July!

    Where can you view fireworks in Riverside?

    Free event displays a spectacular array of fireworks at two separate locations which include:

     La Sierra Park (5215 La Sierra Ave.)

     Ryan Bonaminio Park (5000 Tequesquite Ave)

    For more information check out:


     Be safe, keep emergency contact information handy and remember SERVPRO of East Riverside is here to help!

    Should I clean my Air Ducts?

    8/6/2020 (Permalink)

    Benefits of having air ducts cleaned.

    Building owners and facility managers would probably agree that there are two very important, yet at times overlooked, appliances in any building-- the toilets and the HVAC system. Yet in the real world, the maintenance and upkeep of the HVAC system may take a backseat to sticking to the company budget.

    The truth is, when poorly maintained, duct boards can begin to break down which causes them to shed fibers into the HVAC's air stream. This causes the air quality to deteriorate rapidly and may even become hazardous. Hospitals and other facilities with susceptible occupants should take special care when it comes to the air quality and performance of their HVAC systems.

    Routine maintenance is best, including having your HVAC system and ducts inspected annually. The Professionals at SERVPRO of East Riverside City can inspect the heating, ventilation and HVAC system in your home or office. Our trained technicians can then make recommendations on the best way to address any concerns, as duct cleaning is not always necessary. 

    Keeping your ducts clean can extend the life of the equipment. This can save your company money and give your customers cleaner air to breathe. Although, most of the dust within the system cling to the side of the air duct surface and do not enter into the different rooms. Yet, over time build up can start to effect the air flow and excessive build up will start to make it's way into the air which has the potential to effect your health and the air quality. 

    Other benefits of servicing your HVAC unit include:

    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.

    For more information on duct cleaning contact call SERVPRO of East Riverside City today.

    Emergency Sewage Backup

    8/6/2020 (Permalink)

    Sewer backups obviously is a situation we all would like to avoid yet is one that can hit at any time. When it does hit you would agree is a true and definite emergency since the water may contain viruses, bacteria, and other microbes. Our team of professionals have specialized training and equipment to quickly and safely clean sewage backups.

    Water damage is classified by Category, depending on the level of contamination, and how it is handled is based on the specific classification.

    There are three classifications for water loss:

    Category 1: "Clean Water"

    Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

    Category 2: "Gray Water"

    Category 2 water is contaminated. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

    • May contain bacteria and viruses
    • Can quickly degrade into category 3 if left untreated

    Category 3: "Black Water"

    Category 3 water is grossly contaminated and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup

    24 Hour Emergency Service

    Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our team of certified heroes are available day or night and ready for any size disaster. 

    What I Should Know About Bio hazard at Home

    8/6/2020 (Permalink)

    Bio-hazard is not a word that you hear often in regards to a home or office. SERVPRO of East Riverside City is prepared to help you clean up any type of disaster, including bio-hazards, in your home or place of business. The majority of home bio-hazard disasters happen in the bathroom. The main definition of Bio waste is any waste contaminated with potentially infectious materials

    Examples of bio hazards you may face at home: 

    • Human blood and blood products. This includes items that have been contaminated with blood and other body fluids 
    • Animal waste
    • Pathological waste

    Sewage Backups

    Sewage backups and dark water intrusions are more than nasty, smelly deposits – these bio-hazards also introduce harmful microorganisms into a structure. Our team of professionals will remove the sewage, contaminants and moisture and will help ensure the structure is properly cleaned, disinfected and deodorized.

    Blood-borne Pathogens

    Our team of professionals will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. We will also clean, disinfect and deodorize the structure.

    Avoid Injury or Death with Smoke Alarms & A Plan

    8/6/2020 (Permalink)

    Smoke alarms play a vital role in saving lives and, when properly installed, can cut the risk of injury in half.

    It is required that smoke alarms and carbon monoxide detectors be installed in every bedroom, outside all sleeping quarters and on every level of the home. Business owners should consult their local Fire Marshall to ensure that specific building fire codes and smoke detector requirements are met.

    Following these recommendations are great, but having proper smoke alarms in place is just the start to protecting your family and property. Having an escape plan allows your family, employees or clients to escape quickly and safely in an emergency situation keeping everyone out of harm’s way.

    Tips on Installation & Maintenance

    • Install smoke alarms on every level of the home, including the basement.

    • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, about 10 feet from all cooking appliances.

    • Test your alarms at least once a month using the test button.

    • Replace batteries in all alarms at least once a year. If an alarm “chirps” the battery is low and should be replaced right away.

    • Replace all smoke alarms every 10 years.

    Smoke Alarm Facts

    • 3 out of 5 fire deaths occur in homes where the smoke detectors are not working properly.

    • Smoke alarm failures usually result from missing, disconnected or dead batteries.

    • More than one third (37%) of home fire deaths result from fires in which no smoke alarms are present.

    • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

    For Business Owners

    • See our blog on SERVPRO Emergency READY Profile for your business.

    • This helps you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance of an emergency is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    Can SERVPRO handle my storm damage?

    7/16/2020 (Permalink)

    SERVPRO of East Riverside City is a proud partner of the Disaster Recovery Team large or small we are here to help

    Storms occur without warning and can cause major damage across large area's without discrimination. Most common storms in Southern California we know can cause flooding in some area's although the most devastating you might not think of as a storm. Wildfires are truly devastating as we have seen in the past few years and yes are considered to be Storm Damage. 

    SERVPRO is the number one leader in Disaster Recovery with more than 1,700 franchise locations across the country. In the event of a large storm event the Disaster Recovery Team is available to rush in and help. This team consists of franchise locations across the state that have the tools, training and resources to handle the unpredictable. 

    With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

    • 2017 California wildfires
    • 2017 Hurricane Irma
    • 2017 Hurricane Harvey
    • 2016 Hurricane Matthew
    • 2015 Carolina floods
    • 2014 Polar Vortex
    • 2012 Sandy
    • 2010 Nashville floods

    SERVPRO of East Riverside City was apart of the Storm Recovery Team that responded to the wildfires in Malibu California in 2018. There many homes suffered smoke damage as the winds blew ash and soot along the coast. The clean up and restoration took months to complete, some even still dealing with the aftermath years later. 

    You do not have to suffer a large storm loss to call our team of heroes. We are here to help in any unexpected event, large or small. 

    I found Mold in my house, what should I do?

    7/16/2020 (Permalink)

    I found Mold in my house, what should I do? Don't panic - call SERVPRO of East Riverside City we are here to help 951-222-2224

    An old saying states that "where there is smoke, there is fire." This principal can be applied to water and mold. If you suspect that you have found mold growth in your home or office this is a tell-tell sign that there is also a water leak or unresolved water damage. 

    If not treated quickly, standing water inside of a structure can begin to grow mold within 24-48 hours. The EPA recommends that you begin to dry all the affected areas within this time limit to prevent any mold growth.

    SERVPRO of East Riverside City has the proper equipment and training to mitigate water and mold damage. Our technicians will be at your location promptly, usually within the hour after receiving a call, to perform the proper inspections required to determine what work needs to be done. In the mean time, here are a few tips to keep in mind that can help you prevent any possible mold growth from spreading:


    • Stay out of all affected areas
    • Turn off HVAC system and turn off all fans
    • Contact SERVPRO of East Riverside City right away
    • Call a plumber to repair the cause of the water leak


    • DO NOT touch or disturb areas with mold or water damage.
    • DO NOT blow any air across affected surfaces
    • DO NOT attempt to dry the areas yourself.
    • DO NOT pour bleach on or utilize any other disinfectants onto the mold.

    If you have any concerns at all, please contact the professionals at SERVPRO of East Riverside City to come and assist you in a timely manner. Their skills and training will begin the process to make it "Like it never even happened."

    What should I know about Mold?

    7/16/2020 (Permalink)

    There are many misconceptions about mold growth, removal and especially cleanup. First thing you should know is Mold clean up is not a good time for a DIY project. Some things are best left to the professionals, mold is definitely one of them. But do not panic if you find mold in your home or office, our trained technicians are here to help sort things out for you and have the skills and equipment to help remove it from your property.

    Who Should Do the Cleanup?

    Taking on the task of mold removal and cleanup can be overwhelming. If you have a small area, less than 3 square feet, you may be able to deal with it yourself. If the affected area is larger, then it is recommended you contact a trained professional with IICRC licensing for Mold Removal.

    There are strict guidelines that need to be followed when it comes to mold removal so it is important to check the credentials of any company hired to ensure these guidelines are followed accurately. SERVPRO of East Riverside City is certified by IICRC in mold removal and remediation. IICRC is the leading expert on restoration and industry standard which all restoration is measured. 

    How To...

    Mold will grow on wet surfaces, so it is important to fix any water leaks and dry-out moist areas first before focusing on the mold. If an affected area is not dried correctly the mold growth will return!

    • Do not paint or apply caulking on moldy surfaces. This will only cover the problem. You must clean the mold and dry it before painting. Paint is likely to peel if the area is not properly treated.
    • Absorbent or porous materials, such as ceiling tiles and carpet are recommended to be destroyed. The mold can grow or fill in the empty spaces and crevices of porous materials thus making it very difficult or impossible to remove completely.
    • The use of chemical or biocides that kills organisms is not recommended. This may disinfect the area but will leave mold spores behind. Dead mold may still cause allergic reactions and may reactivate if the affected area is disturbed, or if the area on which the mold spores are living is moved or exposed. It MUST be removed.

    How Do I Know the Remediation is Finished?

    • There should be no visible mold or moldy odors present. Staining and cosmetic damage may remain on affected areas such as furniture or wood material. There are specialists that can restore items that cannot be replaced, although the process of restoring items like furniture or sentimental items can be expensive.
    • You should be able to re-occupy the area without health complaints or physical symptoms.

    If you have any further questions regarding Mold Removal feel free to contact our helpful hero's at SERVPRO East Riverside City either via email info@servpoer.com or directly at #951-222-2224.

    Summer safety tips, prepare for flash flooding

    7/16/2020 (Permalink)

    Summer safety tips from SERVPRO of East Riverside City, we are here to help

    Flash flooding typically occurs around summer time in Riverside, CA. Though these flash floods don't happen too often, any homeowner would really benefit from being prepared in case one does occur in your area. Here are just a few tips to keep in mind that may help prevent flooding on your property:

    • Watch current weather forecasts on TV or the internet
    • Listen to weather reports on the radio or a NOAA weather radio
    • Subscribe to lightning and severe weather notification services
    • Scan the skies 360 degrees around and overhead before leaving a safe location

    Tips For Your Property

    • If you live in a flood prone area have an evacuation plan.
    • Store materials like sandbags, plywood, plastic sheeting and lumber for protection from floodwaters and to make quick repairs after a severe storm.
    • Store materials above flood levels.
    • Secure wanted objects to prevent them from floating away.
    • Learn where to find high ground, which is safe from flooding. In a flash flood seek high ground quickly.
    • Contact an insurance agent to discuss flood insurance coverage. Flood losses are not covered under normal homeowners' insurance policies. Flood insurance is available through the National Flood Insurance Program. Get coverage early-there is a waiting period before it takes effect.

    Keeping on the watch for a flash flood is best way to avoid a headache when one does occur. Despite your best efforts, however, a water loss is still possible for anyone's home. If you experience flooding, whether from a flash flood or some other cause, please call us at SERVPRO of East Riverside City. We will promptly get a technician out to begin restoring your property to its pre-flood conditions. 

    Common Flammable Household Liquids

    5/25/2020 (Permalink)

    You may be aware that there is an abundance of combustible liquids in our homes but you may not know that more than 43,000 home fires are caused by these everyday items each year, resulting in 200 deaths, 2,500 injuries and $469 million in property damage. Here are some of the most common flammable liquids you probably have in your home.

    Do not panic – there is little chance you will set your house on fire with these items as long as proper precautions are followed.

    Nail Polish Remover

    This every day liquid used by most women is composed of a highly flammable liquid: acetone. A woman in Cypress, Texas was burned when a nearby candle ignited her nail polish remover.

    However, this is a rare occurrence. Be mindful of having open flames nearby while doing your nails.

    Rubbing Alcohol

    We all have a bottle of rubbing alcohol in our medicine cabinets and we do not see this item as hazardous. If rubbing alcohol is used correctly it poses no harm to you our your house although it is very flammable and vaporizes quickly. Although some have used rubbing alcohol to kill bedbugs by pouring it over the affected fabrics, this is not a good idea! The alcohol then can easily catch fire, especially once placed into the washer or dryer.

    Gasoline, Paint thinner & Turpentine

    While it is a good idea to store gasoline in case of an emergency it must be stored properly to avoid fire hazards, along with paint thinner or turpentine.

    Approximately 8,000 home fires are started annually due to the improper storage of these flammable materials. Gasoline needs to be stored in an UL-approved container at room temperature away from any heat sources such as a water heater or furnace. Paint thinners and turpentine should be in a tightly sealed container away from heat source.

    Lighter Fluid

    Most grill masters are aware of the dangers of lighter fluids and take safety precautions to maintain a controlled burn for the perfect burgers or ribs. So shouldn’t you do the same while storing these items?

    Aerosol Cans

    It’s common knowledge that aerosol cans contain flammable propellant. As seen in many movies, a flame mixed with any common aerosol can be turned into a weapon. While this is an exaggeration, it is unwise to leave any aerosol cans near an open flame or in an area where they can overheat, which can lead to the can exploding.

    The Water You Don't See - Leering Danger

    5/20/2020 (Permalink)

    The key to avoiding costly repairs or restoration is to handle every water problem as a real threat to your property. SERVPRO of East Riverside City has the experience to find and dry unseen water before additional damage occurs. Here are just a few things we utilize in our water mitigation process:

    • Moisture Sensors – detect moisture in carpets, baseboards and walls to find the water you can't see.
    • Moisture Meters – determine the actual moisture content of materials. This also provides accurate readings to monitor the drying process.
    • Thermohydrometers- Measure temperature and relative humidity of the material. This allows our team to calculate and create a plan that is most conducive to drying the affected areas properly and efficiently. 

    When dealing with any water loss, it is not only important to dry but to also disinfect and deodorize the structure. There is no need to worry, however, as we have that covered too!

    • Ultra-Low-Volume (ULV) Foggers- atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor causing residues may accumulate. This can also inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
    • Thermal Foggers- dispense solvent-based products by creating a dense fog. This fog consists of tiny particles of deodorant solution that attaches to and neutralizes all odor causing particles. 

    With these tools, IICRC training and experience SERVPRO of East Riverside City is the team to find and dry out any-size water loss. Don’t panic, call SERVPRO.

    Disaster Preparedness

    5/20/2020 (Permalink)

    We know that living in California comes with the threat of earthquakes that can happen at anytime. However, only about 20% of all earthquakes are strong enough to be felt by humans. Is your family prepared for a large earthquake? What about flooding? Depending on where you live, you may not think flooding is a real danger. Did you know it only takes 6 inches of fast moving water to knock down an adult? Think of what it could do to your home.

    We have all heard time and time again that it is a necessity to prepare an emergency kit for everyone within a given household. Have you taken the time to prepare one? When was the last time you went through your kit? Due to the unpredictability of disasters it is recommended that you have a kit: in your house; in each vehicle; and even one at your place of employment.

    What should you put in an emergency kit?

    1. At least 3 days’ supply of food and water

    • 1 gallon of water per person
    • Can opener and basic utensils
    • Canned and packaged or freeze dried foods

    2. Health and Medical supplies

    • Minimum of 3 day supply of all medications/prescriptions
    •  Basic first-aid supplies

    3. Toiletries and personal care items

    •  Soap, shampoo and sun block
    • Toothbrushes and toothpaste
    • Baby wipes, toilet paper and paper towels
    • Contact lenses or spare eyeglasses

    4. Safety Items

    • Whistle
    • Flashlight
    • Multipurpose tool (Swiss army knife)
    • Emergency blanket (or extra blankets)
    •  Radio – if battery operated includes extra batteries. Preferred to get a solar or hand-crank radio

    5. Documents and Identification

    •  Insurance cards, Social Security cards (or copy of these documents)
    • Medical records and immunization cards
    • Family emergency contact information (recommended having a contact outside of the area as phone lines usually will be tied up during a disaster)

    6. Extra

    • Cash – electronics may be down so don’t plan on being able to go to the bank or use an ATM or credit cards
    • Batteries
    • Spare car and house keys
    • Regional maps – everything is electronic these days but a paper map won’t lose its battery & doesn’t require and internet connection

    Check your home for potential Hazards

    Just put up your new flat screen? Have some artwork on the wall that you’ve had since college? A family portrait over the fire places? These are great items that turn your house into a home but in the event of an earthquake they can turn into flying weapons if not properly installed or secured to the wall. Here are a few things to double check, perhaps while doing your spring-cleaning this year.

    1. Pictures and mirrors: ensure they are firmly anchored to the wall, avoid hanging anything over beds

    2. Bookcase and shelves: bolt shelves to studs and strap bookcases to walls

    3. Breakables: store in cabinets that have a latch to prevent these items from flying out

    4. Curtains and blinds: good to keep closed at night in avoid flying glass in the event that the windows shatter

    5. Appliances: retain with straps and hooks

    6. Outdoors: secure furniture and accessories. It is a good habit to close any outdoor umbrellas when not in use.

    7. Landscaping: regularly remove any dry debris and create a perimeter around your home in case of a fire.

    Even though we hope that a major disaster will never strike we would hate for something to happen and not be prepared. It is always better to be safe rather than sorry.  You may have to put some time and effort into preparing now, but you’ll be glad you did. 

    New Construction in Riverside

    5/20/2020 (Permalink)

    A new commercial building is being built off Van Buren Blvd in Riverside, CA. Before the roof could be put on the heavy rains came. A tarp was put on to prevent further damage which also allowed work to continue. Before drywall was installed the owners of the building and the site manager called SERVPRO of East Riverside City to check the building for moisture caused by the rain. 

    This process is called Moisture Mapping, in which various tools are used to check the moisture levels in various materials as well as find moisture that cannot be seen. If the wood is not dried to a reasonable safe level before drywall and other material is placed over it this could lead to damage in the future in the form of mold or dry-rot which could compromise the structure of the building. 

    This process of moisture mapping is also done for all water damage jobs. First  to locate the water damage and help determine which dry out method is best. Then throughout the dry out process to ensure all the affected material is being property dried. These readings are compiled in a Drying Report. 

    For more information about moisture mapping see our video why-SERVPRO/Moisture-Mapping

    Science Behind Drying

    5/11/2020 (Permalink)

    The first reaction to any-size water loss is to grab a mop or as many towels as you can to mitigate the amount of water present. You may think that  placing a fan in the affected area will also help get it dry. The professionals at SERVPRO of East Riverside City are trained in the science of drying and follow the strict, industry approved standards that help lower the chances of any secondary damage, like mold. When the expert water technicians enter your home after a water loss, we have two very important questions that we must answer before drying can begin.

    What is Wet?

     The question sounds simple enough but the answer is often more complicated.  Standing water is obvious but it almost always means that hidden cavities of water exist that must also be located.  These hidden areas can be found under cabinets or laminated flooring.  Water can also seep under tile floors or hardwoods.  Beyond the floors, water often rests inside walls and insulation which can cause it to move to adjoining rooms.  Our technicians will inspect the building to locate every component that is wet.

    How Wet Is It?

    Water found under cabinets or inside walls can cause extensive damage if left untreated.  Wood will warp, wet sheet-rock will lose its strength and insulation can absorb large amounts of water.  To answer the question we use sophisticated metering equipment that can measure moisture levels in areas that are out of site.  We may also use a special camera, called a FLIR, that is capable of reading temperature variations within walls, ceilings and even the foundation, to answer this critical questions. 

    Our equipment allows us to know if the material can be restored, can be dried out with our drying equipment or needs to be replaced. These tools also help our trained technicians monitor whether the materials are drying properly.

    Speed up Mother Nature

    What does that mean? Moisture will naturally move to drier air at the surface of the wet material. This can only happen if the air in the affected area has lower moisture levels than that of the affected material. Nature can take a much longer time to dry the affected materials without mitigation which can allow for secondary damage, such as that from mold growth, to set in. Thus, SERVPRO of East Riverside City uses specialized equipment to help dry hardwood floors, tough-to-reach places inside walls as well as dry the air in and around the affected area. 

    Do You Have A Plan

    5/11/2020 (Permalink)

    How quickly your company can get back to business after a  fire or flood often depends on the emergency planning done today. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all types of emergencies. The following are some basic measures that business owners and managers can to be better prepared.

    Develop a Business Continuity Plan

    Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

    Review Insurance Coverage

    Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary: check with your agent or provider about things such as physical losses, flood coverage and business interruptions. Understand what your policy does and does not cover.

    Prepare Your Emergency Plan

    Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools you use.

    Practice The Emergency Plan

    Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

    Secure Your Facility and Equipment

    Install fire extinguishers, smoke alarms and detectors in all of the appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

    Improve Cyber Security

    Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open emails from unknown sources. Use hard-to-guess passwords and change them regularly. Protect your computer from intruders by using firewalls. Backup your computer data by using a secure cloud-based service and download security protection updates, known as patches, regularly.

    Need help creating an emergency plan for your business? Don’t panic! Call SERVPRO of East Riverside City and we’ll help you set up an ERP (Emergency Ready Profile) to meet all of your business needs. The call and ERP are free (951)222-2224

    Suffered a loss, now what?

    5/11/2020 (Permalink)

    How quickly your company can get back to business after a  fire or flood often depends on the emergency planning done today. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all types of emergencies. The following are some basic measures that business owners and managers can to be better prepared.

    Develop a Business Continuity Plan

    Your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

    Review Insurance Coverage

    Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary: check with your agent or provider about things such as physical losses, flood coverage and business interruptions. Understand what your policy does and does not cover.

    Prepare Your Emergency Plan

    Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools you use.

    Practice The Emergency Plan

    Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

    Secure Your Facility and Equipment

    Install fire extinguishers, smoke alarms and detectors in all of the appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

    Improve Cyber Security

    Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open emails from unknown sources. Use hard-to-guess passwords and change them regularly. Protect your computer from intruders by using firewalls. Backup your computer data by using a secure cloud-based service and download security protection updates, known as patches, regularly.

    Need help creating an emergency plan for your business? Don’t panic! Call SERVPRO of East Riverside City and we’ll help you set up an ERP (Emergency Ready Profile) to meet all of your business needs. The call and ERP are free (951)222-2224

    Kitchen Fire

    5/11/2020 (Permalink)

    Having a kitchen full of friends and family adds to the joy of any dinner party, yet it can also be a distraction leading to disaster. According to the National Fire Protection Association (NFPA) there were 1,730 home cooking fires started in 2014 on Thanksgiving Day. Lorraine Carli, NFPA’s vice president of Outreach and Advocacy says, “People are preparing multiple dishes for many guests and there can be plenty of distractions in the home, which can make it all too easy to forget what’s on the stove. That’s when cooking mishaps are most likely to occur.”

    Here are some tips to reduce the risk of cooking fires.

    • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stove top.
    • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
    • If you are simmering, baking or roasting food, check it regularly. Using a timer may help you to do this more often. Remain in the kitchen while food is cooking.
    • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stove top.

    What To Do If A Fire Starts

    • Just get out! When you leave, close the door behind you to help contain the fire.
    • Call 9-1-1 or the local emergency number after you leave.
    • If you try to fight the fire, be sure others are getting out and you have a clear path to exit your residence. 
    • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove top. Leave the pan covered until it is completely cooled.
    • For an oven fire, turn off the heat and keep the door closed.

    Safety considerations for cooking with oil

    Oil is a key ingredient found in the majority of today’s kitchens. Whether a recipe calls for frying or sauteing, we include oil in almost all of our daily cooking. When using any of the many oils to prepare your meals--like olive, canola, corn or soybean-- consider the following safety tips when cooking: 

    • Always stay in the kitchen when frying on the stove top.
    • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
    • Heat the oil slowly to the temperature you need for frying or sauteing.
    • Add food gently to the pot or pan so the oil does not splatter.
    • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water or use a fire extinguisher on the fire.
    • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside. 

    Holiday Hazards

    5/11/2020 (Permalink)

    Candles and lights add a simple yet elegant touch to your home or dinner table during the holidays. However, without the proper precautions this season can go from festive to frightening in an instant.

    Did you know December is the peak time of year for home candle fires? Reduce the risk of home fires with the following tips from the National Fire Protection Association (NFPA).

    1. Keep candles 12" away from anything flammable. Flame-less candles are a great alternative in achieving the same look without the dangers of an open flame.
    2. Use sturdy candle holders that don't easily tip over. Follow the "Three's" rule to have a clean uncluttered look while keeping things safe. The 'Three's' rule is to pair or group your decorations in three's of varying heights, shapes and sizes. This adds interest without cluttering the surface.
    3. Keep your tree, if you have one, 3 ft away from any heat source such as the fireplace, radiator, space heaters, candles or air vents.
    4. Not all holiday lights are for indoor use; double check the instructions for the lights you have before putting them up.
    5. Do not use lights that are worn, have broken cords or have loose bulbs. Yes, it can get expensive buying new lights each year but it's worth your family's safety!
    6. When your tree is dry it's time to get rid of it. Do not leave old trees inside your home, garage or outside leaning against your home or any structure. Check with your local community for safe tree disposal.
    7. Designate one person to properly ensure all candles and lights are properly extinguished and turned off after guests leave or before going to bed.

    If disaster does strike during this holiday season, Don't Panic as SERVPRO of East Riverside City is here for you 24-hours a day, 7 days a week.

    Most Common Problem during the holiday season - it may surprise you

    5/11/2020 (Permalink)

    Did you know that the most common holiday problem is sewage backup? With the fuss over planning for family and out of town guests visiting, not all homeowners take into consideration the condition of their plumbing.

    Ask yourself, when was the last time I checked the plumbing? How old are the pipes under your home?

    The average cost for a home inspection by a professional plumber is about $300 (according to Home Adviser). When you consider how much it could cost you to clean up after a sewage backup, it's definitely worth the cost.

    Sewage clean up can cost you thousands of dollars and can be harmful to your families' health if not taken care of properly and swiftly! Not to mention the inconvenience of potentially having to relocate while repairs are made and clean up is finished. It's not the same spending the holidays in a hotel. 

    If you find yourself in a smelly situation, don't panic - call SERVPRO of East Riverside City.  We are here to help 24/7, 365 days a year!

    Fire Extinguisher ABC's

    5/11/2020 (Permalink)

    Most home fires start out small. A variety of factors contribute to a fire spreading from small to large, but with a fire extinguisher handy on each floor of your home – most importantly, one in the kitchen – you can quickly put out a small fire without calling 911.

    Before You Buy

    It is important to know that different kinds of fires often require different kinds of fire extinguishers. For the home, the best is an “ABC” dry chemical fire extinguisher. This multipurpose extinguisher is perfect for the home because it can put out the three most common types of home fire. Those are:

    Class A: wood and paper fires

    Class B: Grease and oil fires

    Class C: electrical fires

    It is important to remember that an extinguisher for a class A fire, which is water based, should never be used on a class B grease fire. This will not put out the flame. Rather, it will actually spread the flames.


    Once you have chosen your fire extinguisher you should read all of the instructions. A typical fire extinguisher contains only about 10 seconds of extinguishing power, so knowing how to operate it ahead of time means nothing goes to waste. All extinguishers work in a similar manner. An easy way to remember how to use one is by memorizing the acronym  PASS

    PULL the pin at the top

                    Before you pull the pin make sure everyone is safely out of the house and that you have the exit behind you to escape safely.

    AIM the nozzle at the base of the fire, not at the flames

    SQUEEZE the handle to release the extinguishing agent

    SWEEP the spray back and forth across the fire until it’s out

    Having a fire extinguisher in your home is not enough. Like any other tool it needs to be maintained. Every month, dry chemical extinguishers (like the recommended ABC) needs to be shaken to prevent the powder from settling. If your extinguisher has a pressure gauge, consistently check that it is not too high or too low. Keep the extinguisher clean and wipe off any oil or grease residue that may accumulate from cooking. Never use an old extinguisher with signs of damage such as dents or rust.

    Water Damage - Protect Yourself

    5/11/2020 (Permalink)

    A water leak or flood in your home can be overwhelming. It is at these times we tend to act without thinking, which can lead to bigger problems and even serious injury. Here are some things to keep in mind when you first discover water damage in your home or office.

    Electric, Oil and Gas Risk

    Water damage often creates a risk of electrical shock. If you see any standing water, then there is a chance that circuit breaker boxes, electric outlets or live wires are submerged, posing serious risks. If this is a possibility, DO NOT enter the building!!

    Since your first call will be to SERVPRO, if you have standing water with the risk of having wires submerged, your second call should then be to your utility company to turn off the power to your home. You can, of course, turn off the power yourself, but it is a good idea to have the professionals check out the situation as well to be absolutely sure there is no risk of electric shock.

    Similarly, turn off the fuel oil, natural gas, or propane lines including individual lines to appliances. This is important, as the water may have shifted appliances or loosened connection lines, creating potential leaks. Once you have determined that it is safe to be in the building check the rest of the building for damage including other appliances as well as the water heater.

    Structural Damage

    Signs of structural damage include buckling floors, bulging ceilings or any evidence of weakness in weight bearing components of the building. Check that the foundation walls are not damaged, especially if a lot of water is standing in the basement or bottom floor of a large building.

    If you notice the slightest sign of structural damage, have the professionals at SERVPRO of East Riverside City assess the damage and determine whether or not it is safe to occupy the building.

    Protect Yourself

    Water can easily become contaminated. Therefore, protect yourself from bacteria and infection by wearing watertight gloves, clothing and boots. This can be determined by the height of the water level within a given structure or area.

    1 - 4 - 8 SERVPRO Response

    5/11/2020 (Permalink)

    We understand there is no such thing as a small emergency when it impacts your home, business or revenue loss. Timely mitigation is key to minimizing damage and getting your life or business back to normal. Don’t panic – call SERVPRO of East Riverside City first! Here’s why.

    1-4-8 Response

    SERVPRO’s 1-4-8 service response guidelines  ensures timely communication and response to minimize your loss.

    • 1 – Within 1 hour of loss notification a SERVPRO professional will contact you, the tenant or property management to arrange a service call appointment.
    • 4 – Within 4 hours of loss notification a SERVPRO professional technician will be onsite to start mitigation (the dry-out process).

    Our technicians will communicate their assessment of the loss with you, whether you're the owner or property manager, in detail before beginning the mitigation process. Restoration services can include moisture detection, water extraction, dehumidification and content inventory and manipulation. We want our customers to be aware of and agree to all of these components before any work is started.

    • 8 – Within 8 hours of loss notification a SERVPRO professional will communicate to you, the homeowner or the property manager (or other point of contact, such as your insurance company) with the status of the loss and scope of the work needed.
    • As vendors with most major insurance companies our team will communicate directly with your adjuster, leaving one less thing for you to worry about. 

    We understand your family or business wants to make things "Like it never even happened," as soon as possible. Thus, we strive to complete all jobs in a timely manner.  Our use of electronic claims reporting allows us to transfer information quickly and efficiently to the various parties involved, including your insurance company.

    We hope you never have to call a restoration company, but if you do we hope you’ll call SERVPRO of East Riverside City.

    Avoid Mold by Controlling Moisture

    5/11/2020 (Permalink)

    Moisture levels within a home can elevate the risk for mold growth. Whether the water comes from a leak, high humidity or the varying temperatures that can be found in different areas of the house, your best solution is to reduce these moisture levels as much as possible. If things are not taken care of in a timely manner then it could spell disaster for those in your household who suffer from allergies, asthma or other health related issues. SERVPRO of East Riverside City is here to help with just a few tips for you to keep in mind when dealing with any water-related issues in your home:

    Dry Up All Moisture You Find

    Unfortunately, even the smallest water leaks can turn into a major mold problem if they are not dealt with immediately. Make sure to check the pipes under all of your sinks for a leak. It is also good to check the water lines that connect the washing machines and refrigerators to the wall. Any leaks should be fixed right away.

    Also keep in mind that water can spill from a pot when watering an indoor plant. Make sure to add a dish underneath any pots containing plants in case of a leak. It is also advisable to never leave a plant pot on a carpet, rug or other household item that contains fabric. These fabrics can be perfect for mold growth if moisture seeps into them.

    Monitor Hot-Water Heater & Moisture Levels of Below Ground Areas

    Monitoring your hot-water heater and the area around it on a regular basis can save you from a major headache in the event of a leak. One way that this can be done is with a floor-water alarm that can be purchased and installed near your hot-water heater or can be tied in with your home's central alarm system if it has one. 

    Make sure to monitor areas that are below ground, such as basements and crawl spaces, for their relative humidity (RH). Not all mold growth requires standing water so use a thermo-hygrometer to measure the RH of these areas. You want the RH to be between 50-60%. It may also be a good idea to buy a dehumidifier for the less-dry months. This can help prevent mold growth and keep the RH at a consistent and safe level.

    Keep Warm While Controlling Humidity

    Don't allow humidity levels to climb for any above-ground areas. This can be especially true during the colder months when windows are less likely to be opened. Turning on the exhaust fan above a cooking area can help mitigate RH levels. After showering or bathing, make sure to use the exhaust fan to draw out the moisture in the air. Leaving the bathroom door open afterwards can also reduce RH levels. 

    Make sure to also keep any closets that have walls facing the exterior of a structure warm. These walls can develop mold growth. Also, make sure not to over stuff your closet with personal goods as this can prevent the heat from penetrating into the closet. Also make sure that the closet does not contain any carpeting as carpet can capture biodegradable dust and matter which can further encourage mold growth.  

    Keep All Rooms Warm During Winter

    Though Southern California only experiences a brief time where it is cold, it is still advisable to keep all of the rooms at a comfortably warm temperature. Yes, it may make economical sense to only heat those rooms that are in use more often, but with colder temperatures comes higher RH levels even for those rooms that are above ground! This can lead to serious mold growth so keep your house warm.

    Isolate Crawl Spaces & Monitor Moisture Levels in Attached Garages

    Any crawl space should be isolated from the outside and should regularly be dehumidified. If your home contains a crawl space then it should be covered with a mesh-reinforced vapor barrier or even be completely cemented over. This will limit the evaporation from the underlying soil. 

    The moisture levels within an attached garage should also be closely monitored. Make sure not to introduce any unnecessary moisture. Though rare for Southern California, monitoring should be done especially for humid or inclement weather as the RH levels can rise. Keeping these levels of an attached garage under 70% should be sufficient.

    These are only a few tips to help you keep your house safe from mold growth and should only be applied to small amounts of water. If your home experiences a major water loss, such as burst pipes, toilet or dishwasher overflow or any other  major water source then make sure to give SERVPRO of East Riverside City a call. We will help navigate you through any of your major water loss needs!

    Are You Prepared for the Unexpected?

    5/7/2020 (Permalink)

    Be proactive to protect your home & wallet from costly insurance claims.

    Did you know that weather-related damage makes up over 50% of homeowner insurance claims? Fire damage is the most expensive of weather related damage. Water damage caused by weather is less common than water damage un-related to weather, such as a leak in the water heater or bathtub overflow; which makes up about 1 in 5 claims.

    These emergencies can happen without warning and to anyone. Here are the most common homeowner insurance claims and what you can do to mitigate the damage or even prevent it completely.

    Wind Damage

    The roof of any structure is the most susceptible to be damaged by wind. Check the stability of your roof often; it will be worth the money to get a professional roofer to inspect it for you, especially if you’re unsure of when the last inspection occurred. 

    Be aware of potential hazards that could fall during strong winds such as tree limbs or large trees. Have any trees near your home trimmed regularly and remove any dead trees whose roots may be unstable under pressure. Bring in patio furniture or any other outdoor items that could become projectiles during strong winds. 

    Water Damage

    Do not dismiss the potential for a flood to strike your area. It can happen to anyone, anywhere and at any time. You can easily prevent flooding from heavy rain by making sure your yard and driveway slope away from your home.

    The main cause for water damage in the home is not caused by weather. Regularly check the caulking around bathroom fixtures. Look for cracks or wear in water lines. If your home was constructed more than 30 years ago, it is worth your time and money to get the pipes inspected for any cracks or potential leaks.  

    All homeowners should know where the water shut-off valve is in their home. If you’re not sure where this is, you can get help from SERVPRO’s ERP program.

    Examine the caulking around exterior drains, gutters and windows to make sure they are tight and not weathered or cracked. Regularly clean storm drains and gutters and make any necessary repairs so they can drain safely and away from the foundation of your home.

    Fire Damage

    Majority of fires in the home begin in the kitchen. Keep the area around the stove clean and free of grease or food splatter. The laundry room is the next danger area. Keep dryer vents clean and have your air vents checked regularly. Fires are also commonly started by faulty wiring; this is true for new and old homes.

    Though rare, lightning is the cause of an estimated $451 millions dollars in property damage each year.

    Although there is not much you can do to prevent lightning from striking your home you can keep some safety tips in mind if it happens. It is best to call the fire department right away even if you do not see any signs of damage. Make sure to call from a cell phone as the electricity from another potential lightning strike can travel through a land line, causing serious or even fatal injuries. Stay away from electrical items and metal doors or window frames as they can conduct electricity. Also avoid using running water until you're sure it's safe to do so. Remember: water conducts electricity. If lightning strikes your home, the water supply line may become electrified. 

    If you find yourself dealing with any of these property damage issues call SERVPRO of East Riverside City. We can help you through the whole process and even let you know if it's worth filing an insurance claim.

    Categories of Water Damage

    5/7/2020 (Permalink)

    Not all water damage is the same

    Not all water is the same when it comes to water damage in the home or office. Water and moister can have a significant effect on drywall, plaster, weakening beams and supports, rusting metal surfaces and more if untreated. SERVPRO of East Riverside is professionally trained to meet IICRC standards to properly assess and devise the best plan for restoration of any category of water damage.

    Category 1 – Clean Water

    As it's name states, this category is from a clean source such as faucets, toilet tanks or drinking fountains. This is the lowest and easiest type to deal with by drying out any affected material. If untreated category 1 water can quickly downgrade.

    Category 2 – Gray Water

    Grey water has a level of contaminates that can cause illness or discomfort if ingested. Sources of grey water include washing machine, flush from sink drains and toilet overflow with some urine but does not contain feces. Clean up from gray water requires additional steps which may include containment of the affected area and removal of materials that presents moisture or damage. Category 2 can downgrade to Category 3 if left untreated.

    Category 3 – Black Water

    As the name suggests, black water is the worst classification and is grossly contaminated. This water can cause severe illness or death if ingested. Sources of black water include sewer backup, flooding from rivers or streams, toilet overflow with feces and stagnant liquid that has begun to support bacterial growth. Black water should always be avoided. Never try to clean up black water on your own as it can cause severe illness! Clean up from Category 3 water requires a measure of safety precautions for all those involved. This includes containment of  the affected area as well as hazmat suits to protect the technicians removing contaminated materials. Black water therefore is the hardest to deal with and the most costly.

    Take control of the Mold around you

    5/7/2020 (Permalink)

    A growing concern for homeowners and renters is the possibility of mold. It’s a valid concern as mold can pose real health hazards. This concern is especially valid with schools and commercial buildings which tend to have a high volume of foot traffic as well as occupants of varying ages and degrees of health. Being pro-active is the key to overcoming this concern.

    It is important to come to terms with the fact that mold is everywhere. There is no such thing as a "mold-free building"Mold spores cannot be seen with the naked eye. They can become air born with even the slightest of movements and can attach themselves to any surface and begin to grow. 

    What’s the best way to control mold?

    Here are 3 easy steps you can implement right away:

    1. Have good Ventilation

    2. Repair water leaks ASAP

    3. Act Quickly; dry wet areas within 48 hours

    If you’re concerned that your home, apartment or office space may have mold, call the Mold Remediation experts at SERVPRO of East Riverside to take a look. The EPR has great information on mold in commercial buildings and school campuses.

    Protect Your Home From Water Damage

    5/7/2020 (Permalink)

    Water damage can happen anytime, protect your family with some simple tips.

    Imagine: you wake up at the sound of the alarm and stumble out of bed making your way to the bathroom. You notice water on the floor. Then you hear the sound of running water, but it’s not coming from the bathroom. You make your way to the kitchen to investigate. Now you’re definitely awake! The kitchen floor is flooded! The culprit? The water heater. Where are other popular places to for water damage in the home?


    The slightest damage to the roof can leave you exposed to internal damage which can be expensive to repair. To protect yourself from too much damage have your roof inspected by a professional every 3 to 5 years, depending on the age of the home. Have it inspected sooner if you live in an area with heavy rain, hail or snow.


    The bathroom is the area of your house that has the most water running through it. What are you do? Inspect around the shower and toilet regularly, even turning it into a habit while cleaning. Look for leaks in areas containing caulking. Keep an eye out for moisture away from typical water source areas like the faucet, bathtub or toilet.  Also check the pipes under the sink for any leaks.


    Only 2nd to the bathroom in the amount of water and is notorious for water damage. Dishwasher, sink, and refrigerator are ticking time bombs when it comes to a water leak. Like the bathroom check pipes under the sink for moisture or large amounts of water.

    If your fridge has a water or  ice dispenser, check under the fridge for any evidence of a leak. Even add the inspection to your spring cleaning check list. Regularly check the escape valve in the dishwasher that connects to the garbage disposal for blockages or leaks.

    Water damage does not discriminate and can happen to anyone and at anytime. If you find yourself in a similar situation, SERVPRO of East Riverside City can help with just one phone call! We are ready 24-hours a day, 365 days a year. So if the above scenario happens to you don't panic, call us at (951)222-2224

    Be Flood Smart

    5/7/2020 (Permalink)

    Do you know how much water it takes to move a car, or knock a person off their feet?

    Southern California is not known for flooding. But just because you have not experienced a flood or live in an area that is at risk doesn't necessarily mean that you never will. The lack of rain in Southern California actually increases the risk of flooding. According to Floodsmart.gov/ “more than 20% of flood insurance claims come from people outside of mapped high-risk flood areas.” 

    On average, floods cost $3.5 billion in annual losses in the United States alone! A 2,000 square foot home that has experienced 12 feet of water damage could cost more than $50,000 to repair. So what can you do to protect yourself and your home from flood damage?

    Know your area 

    Again, just because you do not live in a high-risk area for flooding does not mean that you will not experience flooding during heavy rains. However, it would benefit you to know whether or not you reside in a high-risk area as this will have an impact on your mortgage and homeowners insurance. 

    Safety Tips

    • Stay away from floodwaters. Six inches of swiftly moving water can sweep you off your feet. Do not try to enter or cross a flowing stream of water that is above your ankles. Either stay where you are or try to find another way.
    • If you are driving and come to a flooded road, turn around and go another way – do not try to cross! Most cars can be swept away by less than two feet of moving water. If you get stuck in rapidly rising water, stop the car, get out and move to higher ground if possible.
    • Keep children out of the water. They are curious and can be tempted to play in the it. It’s not just the risk of being swept away but also getting ill from contaminates within the water itself.
    • Always have emergency kits prepared in the house, as well as one in each vehicle, that do not contain perishable food items. Also have three gallons of water per person, a battery operated or hand-cranked radio, extra batteries, and personal hygiene and first aid necessities.

    Be prepared with an ERP

    SERVPRO of East Riverside City would love to help you minimize damage to your office or business with an Emergency READY Profile or ERP. This comprehensive document contains critical information about your business including emergency contacts, shut-off valve locations and priority areas. The ERP minimizes business interruption by having an immediate plan of action in place for your specific facility. Call SERVPRO of East Riverside City to set up an appointment so you can develop an Emergency READY Profile before you need one.

    The ERP Advantage

    5/6/2020 (Permalink)

    SERVPRO ERP Advantage

    On average, 50% of businesses close down following a water or fire disaster. The majority of businesses that remained open had a preparedness plan in place. Being “ready for whatever happens” gives you, the business owner, peace of mind and lets your employees and clients know that in the eventuality of a disaster, your business will be well taken care of. 

    By developing a SERVPRO Emergency READY Profile (or ERP) for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage will affect your business.

    What is involved?

    • A no cost assessment of your facility.
      This means there is no need to allocate funds, giving you a great value at no cost.

    • A concise Profile Document that contains only the critical information needed in the event of an emergency.
      This document takes little time to complete and will not draw you away from current projects. It will save your business both time and money in the event of a disaster. 

    • A guide to help you get back into your building following a disaster.
      This can help minimize the amount of time your business is inactive by having an immediate plan of action.

    • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
      You have a provider that is recognized as an industry leader and located nearby.

    • Identification of the line of command for authorizing work to begin.
      This saves time so we can begin the work of mitigating the damage, which can save you time and money.

    • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
      Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during such an event you are "ready for whatever happens” whether you are available or not.

    No matter the size of your business or office, take advantage of this free service and call your local SERVPRO today to see for yourself how an Emergency READY Profile can help your business. 

    Truth About Mold

    5/6/2020 (Permalink)

    SERVPRO of East Riverside City is IICRC certified to properly remove mold from your office or home.

    Mold can be a scary word, but the truth is: not all mold is bad. In fact, people can find certain types of mold quite enjoyable. Blue cheese is a result of mold. Edible mushrooms are a type of fungi. Even the antibiotic Penicillin is a product of mold. However, certain forms of mold can be harmful and may cause health effects for some people.

    Those at Risk:

    • Infants and children
    • Pregnant Women
    • The Elderly
    • People with compromised respiratory systems or asthma and allergies
    • People with weakened immune systems

    Where Does Mold Come From?

    Mold is all around us. Some levels of mold in your home are common and normal. Mold becomes a problem when it becomes excessive. Certain conditions feed the normal levels of mold causing the mold to grow.

    1- If you have a water leak or flood in your home, big or small, it needs to be addressed promptly and professionally to prevent harmful mold growth.

    2- If the humidity and moisture levels are not properly monitored this creates an environment for mold spores to grow and multiply.  

    3- If water leaks are not addressed at the source any mold can return or even spread.

    What Can You Do?

    Be alert for moister problems in your home or office. Fix leaks or plumbing issues promptly. A strong, musty odor can be a sign of mold that may not to visible. If you suspect harmful mold, call the professionals.

    Do not try to remove the mold yourself. True not all types of mold are bad but it's best to leave any clean up to the professionals rather than risk getting you or your family ill. If not removed properly, you risk spreading the mold spores.

    Do not treat the area with bleach. This may treat the surface but may mask the mold growing under the surface or within the walls and other surrounding material. Giving it a chance to continue growing and spreading. 

    Do not turn on your HVAC or use fans or air blower in the area with suspected mold. This will spread the mold spores to the rest of your home or office.

    If you're unsure about the mold in your home or office call the professionals at SERVPRO of East Riverside City who are trained in mold remediation and can assist and advise you if further testing is required. Our team is IICRC certified and ready to make it "Like it never even happened."

    Home Fire Help

    5/6/2020 (Permalink)

    A house fire is one of the worst things that can happen to a homeowner. The fear, uncertainty and overwhelming feelings of helplessness can last long after the flames have been put out. SERVPRO is here to help.

    When possible, our goal is to help you restore your home and belongings as if the fire had never even happened. This makes it so you can keep your memories instead of having to replace them.

    If a fire ravages through your home or office do not risk doing any further damage by attempting to clean the damage by yourself. Your first call is to the heroes at the fire department; your second call should be to SERVPRO, the professional fire damage cleanup and restoration heroes!

    In the mean time here are some things you can do to prevent further damage until help arrives.

    What to do until Help Arrives:

    • Limit movement in the home or fire damaged area to prevent soot from spreading and causing additional damage
    • Place clean towels or old linens, if available, on rugs and high traffic areas and upholstery
    • Wipe any soot off chrome faucets, trim and appliances then protect these surfaces with petroleum jelly or oil
    • Place aluminum foil or wood blocks between furniture legs and wet carpet left behind after the flames were extinguished
    • If electricity is off, empty the refrigerator and freezer completely and prop the doors open to help prevent odor
    • If you have house plants wash, both sides of the leaves
    • Change the HVAC filter but leave the system turned off until a trained professional can check the system
    • Do not wash any walls or painted surfaces
    • Do not shampoo carpet or upholstery
    • Do not clean any electrical equipment
    • Do not send clothing to a dry cleaner as improper cleaning may cause a smokey odor to set in

    Remember SERVPRO of East Riverside is available 24-hours a day, 365 days a year. With industry-approved training, IICRC certification, cutting-edge technology and open communication, our crew is ready to restore not only your home but your peace of mind as well. 

    Why does Mold grow?

    5/4/2020 (Permalink)

    If mold is a problem in your home, promptly fix the water problem and contact the professionals like SERVPRO of East Riverside City

    Mold and mold spores are a natural part of our environment, both indoors and outside. Outside mold plays an important role in breaking down dead organic matter such as fallen leaves and dead trees. However, indoor mold growth should be avoided. Mold spores cannot be seen by the naked eye and float through the air, traveling throughout our environment. Mold begins to grow when the spores land on a wet surface. There are many different types of mold and they cannot  grow without moisture.

    Effects of Mold

    Mold gradually destroys things that it grows on. The research of the effect of mold on a person's health is ongoing. For information on health concerns, consult your health care professional or your local health department.

    What Can You Do?

    Because mold spores are everywhere it is impossible to eliminate spores completely. The best way to control mold growth is to control moisture. If you see mold growing in your home then you can be certain that you have a water leak or a moisture problem. The source of the water or moisture needs to be addressed along with the removal of the mold itself. If you clean the mold and do not fix the source, the mold problem will return.

    Main Points

    1. The key to mold control is moisture control.
    2. If mold is a problem in your home,  promptly fix the water problem and contact the professionals like SERVPRO of East Riverside City to remove the mold safety.
    3. It is important to dry water damaged areas  within 24-48 hours to prevent mold growth.
    4. If ever in doubt call our team of hero's, we are here to help.

    Is your business protected?

    5/4/2020 (Permalink)

    According to the Federal Emergency Management Agency (FEMA), 40% of businesses DO NOT  REOPEN after a disaster and another 25% FAIL WITHIN ONE YEAR. The United States Small Business Administration shows similar statistics indicating that over 90% of businesses fail within 2 years after suffering a disaster.

    Most business owners focus on protecting their businesses from earthquakes, floods and fires. However, the smaller incidents can be just as catastrophic such as burglary or water damage. These can result in immense losses due to damage and lost business.

    What can you do to survive?

    To survive, business owners must prepare for emergencies and take steps to prevent or, at the very least, minimize the effect of disasters. The first step is to be aware of the condition of your building. Document existing problems such as any and all wall cracks or plumbing issues and when repairs are made. This allows you, as the owner, to keep up with necessary repairs and maintenance before it becomes a problem. This will allow your employees to stay calm and productive, knowing that the building is safe and sound.

    The second step is to have a Disaster Preparedness Plan. Have copies of your Plan in areas easily accessible to all employees with a list of emergency contacts, shut-off valves for gas and water as well as any other important contacts or documents. SERVPRO of East Riverside City can help you prepare an Emergency Ready Program (ERP) which will contain the above necessary information at no cost to you. 

    Fire Damage is more than what gets burned

    5/4/2020 (Permalink)

    Fire damage can be devastating. The damage, however, is not limited to what burns. Smoke from a wildfire can cause damage to homes miles from the flames!

    Smoke and soot can be very invasive and may penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, the professionals at SERVPRO of East Riverside will test the soot to determine which type of smoke damage that is contained in your residence. The cleaning procedures will then be based on the information identified during pre-testing. Here is some additional information:

    Wet Smoke – Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke – Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue – Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

    Each situation involving smoke and fire damage  is unique. This means that any solution must be tailored to the specific needs of each situation.  We have the equipment, expertise, and experience to restore your home after fire and smoke damage.  

    Have Questions about Fire, Smoke, or Soot Damage? SERVPRO of East Riverside City is here to help 24/7 365 just call #951-222-2224

    Restore Your Business After A Water Loss

    5/4/2020 (Permalink)

    Flooding and water damage to commercial properties can be very complex, requiring a knowledgeable yet flexible response in order to solve the numerous issues that can quickly present themselves. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate any and all areas affected. In many instances, normal operations can continue in a temporary space while we work diligently to restore the damaged areas.

    Some Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    SERVPRO of East Riverside City can also help your business prepare for a disaster with an ERP (Emergency Response Preparedness Plan). 

    Coping With Emotional Stress

    4/13/2020 (Permalink)

    During these uncertain times it is not surprising to hear many are dealing with added stress and anxiety over the safety of themselves and their families as well as distress thinking about what will happen in the future. There are several things you can do to help cope during these difficult times.

    Manage Your Stress

    • Stay informed – refer to credible sources for updates but avoid being overloaded by information.
    • Stay focused on your personal strengths
    • Maintain a routine as much as possible
    • Make time to relax, rest and even treat yourself

    Be Informed 

    • Avoid sharing unconfirmed news – aka Fake News
    • Give honest, age appropriate information to children and remember to stay calm, children often feel what you feel.

    Connect with you family

    • Keep connected with family and friends. There are many options now with virtual meeting rooms, face time and of course social media
    • Join community groups
    • Accept help from family, friends, co-workers and others that are willing and able to help
    • Reach out to neighbors and friends with special needs who may need your help.

    Help OUT

    • If you know someone affected personally call them to see how they are doing and remember to keep their confidentiality
    • Consider what you can do to help others. Maybe arrange for a meal to be delivered to someone affected or who is unable to leave their home.

    Be Sensitive

    • Avoid blaming anyone or assuming someone has the disease because of the way they look, where they are from or the neighborhood, they live in.
    • In kindness when you hear false rumors or negative stereotypes that foster racism and xenophobia, try to discourage those thoughts and redirect to something more positive.

    If you or a loved one is having a particular hard time dealing with our current situation, please seek help from a professional. There is nothing wrong with admitting you need help.

    Information was taken from Department of Mental Health

    Weather Watch or Red Flag Warning?

    4/1/2020 (Permalink)

    Not all storms are wet and windy. Extreme weather can cause wildfires, which is a deadly storm you do not what to risk playing with. Here in Riverside we are used to Red Flag Warning and Fire Weather Watches almost year round.

    A Fire Weather Watch is issued when weather conditions could exist in the next 12-72 hours. A Red Flag Warning is the highest alert. During these times extreme caution is urged by all residents, because a simple spark can cause a major wildfire. A Fire Weather Watch is one level below a warning, but fire danger is still high.

    The type of weather patterns that can cause a watch or warning include low relative humidity, strong winds, dry fuels, the possibility of dry lightning strikes, or any combination of the above. Here are a few safety tips from CA.gov.

    Use Equipment Safely

    • Never mow or trim dry grass on a Red Flag Warning Day. (Mow before 10 a.m. on a day when it’s not hot and windy).
    • Never use lawn mowers in dry vegetation.

    Campfire Safety

    • Before starting a campfire, make sure you have a campfire permit and that they are permitted on the land you are visiting.
    • Afterwards, ensure that your campfire is properly extinguished.

    Defensible Space

    • Residents should make sure they have 100 feet of defensible space around all structures.
    • Clear dead weeds and vegetation.
    • Remove leaves and needles from gutters.
    • Trim branches 6 feet from the ground.


    • Never pull over in dry grass.
    • Ensure trailer chains don't drag on the ground.
    • Make sure your vehicle is properly maintained.
    • Have proper tire pressure to avoid driving on wheel rim.
    • Never let your brake pads wear too thin.


    • Make sure cigarette butts are properly extinguished.
    • Never burn landscape debris like leaves or branches on NO Burn Days or when it's windy or areas where not allowed.
    • Target shoot only in approved areas, use lead ammunition only, and never at metal targets.
    • Report any suspicious activities to prevent arson. See something - say something

    If your home or office is damaged by a wildfire don't panic call SERVPRO of East Riverside City, we will make it "Like it never even happened."

    Could it be something More?

    4/1/2020 (Permalink)

    Most of the population can identify the fuzzy growth on their bread or dark patches under the kitchen sink as mold. Before you attempt to remove that patch yourself it is important to identify what it is first.

    Disturbing mold can release into the air thousands, if not millions of spores! Which may plant themselves and start to grown elsewhere or end up in the lungs of any one nearby. Knowing whether or not the mold growing is toxic or not is truly beneficial.

    Once you know what you are dealing with you can take the needed precautions to protect yourself and the rest of your home. This is why the professionals at SERVPRO of East Riverside City not only "suit-up" but will set up containment around the affected area to prevent these spores from spreading.

    How To Test

    It is highly recognized that both surface and air sampling is done to get an accurate evaluation of both the indoor air quality and the specific mold type.

    This is done through first a visual inspection; looking at microbial activity, water stains, moisture intrusion and musty odors from room to room. Checking suspect areas with a moisture meter or thermal imaging camera to detect further moisture in wall cavities. Where there is moisture there is likely mold.

    Then samples are taken of both the air in the room as the surface area in question either with a swab or a tape lift. These samples are then sent to a lab to be tested and identified by a third party. 

    So, if you suspect you have mold in your home what should you do? Don't panic, call SERVPRO of East Riverside City and we can help you through the process. 

    Warm weather brings power outage

    4/1/2020 (Permalink)

    With the heat comes power surges, which can bring the potential for power outages. We’re familiar with the suggestions to limit the use of electrical appliance’s during peak hours. However, what can you do to prepare for an outage? Here are a few things to keep in mind before, during, and even after a power outage to keep you and your family safe.


    The lights are out. Where is the flashlight? You know you have it somewhere. Is it in the emergency kit? Where is the emergency kit located? Having a preparedness kit is one thing, but keeping it in a location that is easy to access, especially in the dark, and keeping it stocked is another. Here are just a few suggestions that will help you be prepared for a power outage:

    • Regularly restock your emergency kit with flashlights, batteries and first aid supplies.
    • Have alternative charging methods available for your phones or electronic devices. Go to https://www.ready.gov/get-tech-ready for more information.
    • Know where the electrical box is located to re-set the power if needed.
    • If you have an automatic garage door, know where the manual release lever is and how to operate it.
    • If you rely on anything that is battery-operated or power dependent, like a medical device, devise a back-up plan.


    In California, we have become accustomed to rolling power outages. Some can last just a few minutes but others can last many hours. These outages can become a cause for concern when it comes to our refrigerated food. Here are a few things to keep in mind when faced with a prolonged power outage:

    • An unopened fridge will keep food cold for about 4 hours. An unopened freezer will keep food at a safe temperature for about 48 hours.
    • If it's hot outside, look for a place that is spacious and has sufficient air conditioning such as the mall, movie theater or other local business that is open to the public.
    • If you have a two-story home, move to the lowest level, drink plenty of water and wear lightweight, light-colored, and loose-fit clothing.
    • Turn-off or disconnect appliances and other equipment in case of a momentary power surge that can damage your devices, especially if you do not have them plugged into any surge protectors.
    • Only use generators placed a safe distance away from your residence. Never run a generator inside the home or garage and do not connect it to your homes electrical system.


    • Throw away any food that has been exposed to temperatures 40 F (4 C) or higher for 2 hours or more or that has an odor, unusual color or texture. When in doubt, throw it out.
    • If the food in the freezer is colder than 40 F and has ice crystals on it, you can safely refreeze it.
    • Restock your emergency kit with fresh batteries and any other supplies that were used.

    For more helpful information check out the full list on https://www.ready.gov/power-outage.

    What is that smell?

    4/1/2020 (Permalink)

    What’s that smell?” A wife asks her husband after returning from a long day of work. “Did you leave wet clothes out again?” she says as she checks the bathroom and hamper where the odor seems to be emanating from. The thought comes to her mind: could it be mold? If you’ve experienced this scenario in the past, here are some places you may want to check.


    There are two connections under each dishwasher that have the potential for mold and mildew growth. 1st the water supply line and 2nd the discharge hose. The Water Supply line needs to be lubricated and properly tightened periodically. The discharge hose involves a hose made of rubber and a clamp. The hose can wear out over time and the clamp can loosen. Check these if your dishwasher is over three years old or you notice an odd smell when opening the door.

    Ice Maker 

    Moving a fridge can weaken or break the water line connection to the ice maker causing leaks behind the fridge. Check the connection periodically to ensure that no leak has formed. 

    Washing Machine

    Remember, even the smallest amount of water creates the perfect environment for mold growth. All rubber washers need to be tight to prevent leaks. Also, regularly check any hose that supplies or drains water from the washing machine for cracks or leaks.

    Hot Water Heater 

    Most states have laws requiring overflow pans to be installed so that the water is drained outside. Check that your water heater is properly installed. If your home contains an older model water heater, make sure that an overflow pan has been properly added to decrease chances of mold growth.


    Under every sink in your home is a “P-Trap” which prevents sewer gases from entering inside. They are often made out of PVC, which has a tendency to expand and contract while in use. This causes the P-Trap connection to  eventually loosen over time, allowing water to leak onto the base of the cabinet. Use Teflon tape to seal the P-Trap and check them periodically. Take care to not over tighten the PVC pipe which can cause it to crack.

    Toilet Connections 

    The most common place on a toilet where mold growth can be found is at its base. The grout around the base serves as a filter between the bowl and floor to keep it from rocking, thus preventing the the wax ring from being compromised and allowing mold to grow.

    Shower Door 

    Mold growth at the base of the tub may be from a leaking or improperly installed shower door. The door needs caulking on all three rails--the two side rails and the bottom rail--to ensure water does not leak out.


    Cracks in the caulking allows for water to drip down underneath the tub, causing mold growth. If you have a slab floor, there is an even greater risk for mold growth as holes in the concrete will hold onto moisture and can allow moisture to come from the bottom up. These areas can be filled with liquid tar or expandable foam to seal them.

    Exterior Hose Base 

    A poor connection, missing rubber washer or loose hose can result in water spraying out. This can cause the water to enter cracks or other inaccessible areas where mold can grow. Make sure all holes, gaps or areas around every outdoor water connection have been properly caulked and sealed.

    Outdoor Sprinklers 

    Keep sprinklers away from the house and make sure they spray away from any structure. Also remind children or teens that they may water the garden or use sprinklers to play in, but not to spray the house directly.

    By taking proper precautions and being vigilant with upkeep, you can avoid mold growth or catch it before it spreads. If you do suspect mold in your home or office call SERVPRO of East Riverside City for a courtesy inspection.

    Laundry Fire

    4/1/2020 (Permalink)

    One of the most dreaded household chores is Laundry! As annoying as these trips may be there is a benefit to going down to the laundry mat – not having to clean your Dryer Vents!

    When was the last time you thought about cleaning out your dryer vent? Truthfully, I can’t remember either. Think about all the lint that gets trapped and collected with each load of wash. We all empty the lint trap with each load, which is just a small amount from what is sent down the vent. Now imagine how much is collected over 5, 10 or even 15 years!?

    The old adage is true--out of sight out of mind. This oversight can actually cost us our home and potentially even our lives. Averages of 2,900 Dryer Fires are reported each year! The good news is is that this can all be easily prevented. HowClean you’re Dryer Vents.

    Easy way to test if your vents need to be cleaned:

    1. Your laundry takes longer to dry
    2. The dryer may be hotter to the touch than usual
    3. A burning smell may be present with the dryer is running

    DIY is the big thing today, but some things are best left to the professionals. This is one of those things! Call us today for an estimate on cleaning out your vents, while we’re at it might as well look at your AC ducts. When was the last time you had your AC unit and ducts checked?

    Click here for more information on Dryer Vents http://www.usfa.fema.gov/prevention/outreach/clothes_dryers.html

    Tools for Every Job

    3/3/2020 (Permalink)

    The water you don't see can be the biggest problem. Even a small water loss has the potential to cause serious issues over time. The key is to handle every water problem as a real threat to your property. We have the equipment, training and experience to find and dry unseen water before secondary damage occurs. 

    Here are some of the tools SERVPRO of East Riverside City uses to detect moisture:

    1. Thermal Camera - detects the temperature of objects allowing us to spot the cooler wet areas of hard to reach areas or to see behind drywall for possible damage. 
    2. Moisture Meters - used to determine the actual moisture content of various materials.
    3. Non-Destructive Moisture Meter - sends deep signals that penetrate to detect elevated moisture through most covered materials without having to damage or puncture the material. 
    4. Thermohygrometer -  measures temperature and relative humidity, which helps to create an environment most conducive to drying. (not pictured)

    Experience You Can Trust

    3/3/2020 (Permalink)

    The owners of SERVPRO of East Riverside City had over 35 years of construction and business experience before they joined the more than 17,000 other SERVPRO franchise locations. The benefit to you as a homeowner or business owner is the assurance and reliability of a large corporation with a "mom and pop" feel. 

    Our team is dedicated to being transparent, honest and as helpful as possible. The mitigation and restoration process is not something that most homeowners have dealt with before and we understand how overwhelming and confusing the whole process can be. From the first call to the last, our team is ready to walk you through each step of the process.

    So if you experience a disaster in your home or business, don't panic - call SERVPRO of East Riverside City. We are here to help. 

    Commercial Fire

    3/3/2020 (Permalink)

    Faster to any size disaster to get your team back to work faster. Don't panic - call SERVPRO 951-222-2224

    A small fire started in one of the bathrooms of this large commercial building on a Friday evening. Thankfully, a few employees were still inside and were able to put the fire out. They called the Fire Department to come and secure that the fire was fully extinguished. The business owners also made the call to SERVPRO of East Riverside City to help with the clean up. 

    Our team of Heroes spent two full days with a large crew of about 9 people to clean the soot and ash from the offices, carpets, ceiling, cubicles and desks. This allowed the office to reopen quickly minimizing the impact of this disaster. 

    Our goal is to make disasters like these "Like it never even happened," and get you back to work faster!

    Attention Business Owners

    7/9/2019 (Permalink)

    Vacant buildings can be a target for vandalism, especially if there is little security or poor maintenance.

    One of the most common items that attracts a thief to vacant buildings are copper piping or other valuable fixtures inside. If the property is not well maintained it becomes easy for people to break in and use the place for parties or more illicit means. Vacant properties can also become dwelling  places for the homeless or squatters. The threat of a catastrophic fire is another problem for vacant properties.  Each year over 30,000 fires are started in vacant buildings, causing over $640 million dollars in property damage.

    Here are just a few things that property owners can do to protect any vacancies from being destroyed:

    • Clear the front of the building of cardboard, paper, brush and scrap wood.
    • Stop by the property regularly, at least once a week, or hire a property management company to care for the building.
    • Keep parking areas and sidewalks in good condition.
    • Any and all toxic substances that may cause contamination to surrounding areas or might harm people or emergency personnel should be removed safely and immediately from the building.  
    • Put up obstacles to ensure that all pedestrians and vehicles stay out of the parking area when the building is not in use.
    • Keep exterior lights on at night; if possible hire a security guard to keep watch over the building during the night time hours.
    • Make sure that fire exit signs and emergency lighting are always on.
    • Keep the heat on and drain the plumbing system to avoid any burst pipes.
    • Turn off all utilities except when needed and to power alarm systems and lighting.
    • Fire detection devices should be linked to a central monitoring service and kept in working order. This can not only save your building but neighboring buildings as well

    The majority of businesses that have to close due to a loss, such as water damage or a fire, will not reopen. This makes it vitally important to find the right people to get your business back on it's feet as quickly as possible. If your business suffers a loss, don’t panic! Call SERVPRO of East Riverside City and we can quickly arrive to handle any size loss.


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