Recent Why SERVPRO Posts

How Does SERVPRO of East Riverside City Work with My Insurance When I Have an Insurance Claim?

4/8/2024 (Permalink)

A piece of paper containing Insurance Claim form We work directly with your insurance company to help facilitate, navigate, manage, and coordinate the necessary paperwork.

Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

However, when you have the support of your homeowners insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO® of East Riverside City answers a few common questions homeowners have about the process.  

5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

Will Water & Fire Damage Repairs Be Covered By My Policy?

Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

Will Putting Off Repairs Affect My Insurance Policy?

In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

Should I Call My Insurance Company Before the Restoration Company?

When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

Can I Choose My Own Restoration Provider?

If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

When Should I Pay Out-of-Pocket?

If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen. Fortunately, it’s easy to stay prepared when you have SERVPRO of East Riverside City at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (951) 222-2224 to request 24/7 emergency assistance.

Why Choose SERVPRO?

  • SERVPRO of East Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of East Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of East Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of East Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of East Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO Technicians work diligently to try and return personal contents to pre loss conditions.
  • SERVPRO of East Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. We know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Call SERVPRO of East Riverside City, we are Here to Help® you with your needs, visit our website for a description of our services.

SERVPRO is here to help with any disaster big or small In East RIverside City

1/5/2023 (Permalink)

Having an immediate action plan with the help of your SERVPRO team, we can minimize business interruption.

When disaster strikes, it is critical  for you to know where to turn for disaster recovery services.  SERVPRO of East Riverside City  has a tradition of helping local home  and commercial property owners and managers recover from property  disasters big and small. 

SERVPRO provides valuable  knowledge to help plan for the recovery of your business following a  fire, water, storm or mold property disaster. Our remediation specialist work  with customers to  develop both preventative and response-ready plans to keep safety for  staff and patrons a top priority.

Our SERVPRO Emergency  Ready Plan, combines our knowledge and experience dealing with disaster  restoration and the valuable details you or your team can contribute about your home or facility.

According to the latest industry research, when it comes to businesses; as many as  50% may never recover following a disaster. Of the  businesses that survive, the overwhelming majority of them had a  preparedness plan in place. Planning ahead is key to helping you act quickly, minimize damage and maximize recovery.

While  an emergency readiness plan can’t stop a disaster from happening, it  can help a business be ready to handle a disaster during the event, and  be better prepared to recover after. Developing a personalized SERVPRO  Emergency Ready Plan and Profile (ERP) is a proactive step you can take in  collaboration with our team to minimize the effect of a disaster and  expedite your recovery process.

During your ERP walk-through, one  of our managers visits your site, and becomes familiar with your layout  and operations. An evaluation of your commercial property’s strengths  and vulnerabilities permits us to make recommendations that could save  you from severe damage to the building’s structure, equipment, and  contents in the event of a disaster.

The SERVPRO Emergency READY Profile Advantage

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the proper contacts for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Preparation  is a key component for making it through any size disaster, whether  it's a small water leak, a large fire, or a hazardous flood. The best  time to plan for any event is not when the water or flames are  interrupting your routine, but well before it happens. By developing a  SERVPRO Emergency READY Plan and Profile (ERP) for your business, you  minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely  mitigation and can help minimize how water and fire damage can affect  your business.

Call us today!

SERVPRO Of East Riverside City is here to help.

When a Pack-Out is Necessary Due to Fire Damage

4/13/2022 (Permalink)

Your home is going to need a lot of work after a fire damage, let us help!

Fire damage will need SERVPROs assistance.

Many of the fire damage sites that SERVPRO works on only have charring and damage in a portion of the home. The techs use different methods to stop the rest of the house and furnishings from taking on smoke odors.

During a fire damage mitigation, containment using either plastic barriers or in some cases, negative air chambers to keep soot from spreading throughout the home. This stops the potential for cross-contamination to areas of the house currently unaffected by soot and smoke damage. 


The technicians at SERVPRO undergo extensive training and come to each job to save the homeowner as much loss as possible through their learned restoration methods. They also have a diverse array of equipment for specialized cleaning and drying processes to give each loss site the best outcome.

When Containment is Not Enough

In some cases, putting up barriers during mitigation of fire loss is not enough. In those situations, a pack-out is often the best course of action to minimize damage. The technicians perform this task in a very organized fashion and photograph and note the location and condition of each item removed. So when the cleanup efforts complete, each piece can return to the exact spot where they removed it.

Smoke Damage and Odor Control

After a fire, the smoke residues and soot require removal from surfaces through careful hand-cleaning. Running an air scrubber fitted with HEPA filtration is another common during fire loss mitigation to keep airborne soot particles to a minimum.

Ductwork Inspection

Because soot travels through the air so readily, if the HVAC was running post-fire, there is an excellent chance the ductwork may require inspection and cleaning to render it smoke-odor free. SERVPRO technicians complete any needed ductwork cleaning before returning the packed-out items into the residence. Turning around fire damage in homes quickly with their experience and equipment to make the fire loss "Like it never even happened."  SERVPRO of East Riverside is here to help 24/7 call us today!

Why SERVPRO is More Effective at Mold Removal Than Other Services

3/9/2022 (Permalink)

SERVPRO can help you successfully deal with every phase of the recovery process.

SERVPRO Understands the Nature of Mold and Various Advanced Techniques to Remove it from Your Riverside home

Anyone living in Riverside knows that local conditions can be humid from time to time. This atmospheric moisture often fosters the rapid growth of harmful fungi like mold and mildew.

When these growths develop, they can cause various effects ranging from cosmetic to the structurally destructive. Luckily, SERVPRO is often able to resolve such issues successfully.

How Does Mold Grow and Spread?   

As an experienced mold removal service, we know the nature of mold, the reason it proliferates, and have perfected techniques to mitigate or eliminate it effectively. When dealing with mold, we have learned that it is useful to remember it's essential characteristics which are:

  • Mold is naturally occurring and can exist almost anywhere outside or inside your home.
  • It's spores are too small to be seen with the naked eye.
  • It is moisture loving and proliferates when it encounters water.
  • Mold thrives on higher indoor humidity levels, especially those above 40%.
  • It's lightweight enables it to travel around easily, the wind can carry mold spores into your home through an open window or door, and spores can attach to your clothing and be unknowingly transported into your home. Pets can also carry them inside, and your HVAC system can blow them around your homes interior.
  • Mold usually gives off a strong musty odor that makes effected areas easier to locate. 

SERVPRO technicians using cutting edge tools like moisture sensors and meters, thermohydrometers, and infrared cameras can relatively quickly locate areas around your home where mold exists or could soon develop. 

What Steps Does SERVPRO Take to Resolve Mold-Related Issues? 

Since we have extensive training and experience in mold remediation, our professionals know the best ways to eliminate the troublesome fungus and mitigate it's effects, leading to our development of a time tested process for resolving mold related issues. In general, we take the following measures when cleaning up and restoring mold damaged properties:

  •  Once you call us, we immediately evaluate your situation over the phone and determine the resources necessary for handling your problem.
  • Since we understand that significant mold growth and damage can occur in just a few hours, our experts usually arrive on site within an hour of you call to locate and assess the mold damage.
  • We then work to prevent mold from further spreading around your home by shutting off your HVAC system, employing work area seals, and creating negative air chambers to confine mold spores while your home is being remediated.
  • Our technicians test the materials to see what is salvageable. They then clean and treat restorable household contents with antifungals and deodorants, and discard materials beyond repair.
  • While your residence is being cleaned, we remove mole spores from the air with advanced filtration devices like HEPA vacuums and air scrubbers.
  • Finally, if necessary, we replace damaged structural elements and reconstruct destroyed sections of your residence.

Ultimately SERVPRO can help you successfully deal with every phase of the recovery process. Moreover, our policy of always trying to restore damage materials first rather than simply replace them, save you time and money.

What Specialized Content Remediation Services Does SERVPRO offer?

 We are unique in the cleaning and restoration industry, in that we offer a wide variety of services dedicated to the protection and restoration of your household content. These services include among other things:

  • Professional moving and off-site warehousing of contents to safeguard them from further damage.
  • Extensive inventorying and tracking of your furnishing and personal possessions to ensure that insurance claims are processed more smoothly.
  • Advanced photograph and document drying that ensure that these precious items are preserved.
  • Electronic cleaning that often prevents things like computers, TVs, and other electronic devices from being irreparably damaged by mold growths.

Company experts are dedicated to doing whatever it takes to preserve your home content and return them to their preloss condition. In their efforts, they carefully employ a wide variety of cleaning methods. These could include, dry, wet, foam, spray and wipe, immersion, and abrasive cleaning techniques.

Mold is an omnipresent threat, and it does not necessarily require sever weather to encourage it's growth in your home. Merely heightened humidity levels or minor water leaks can cause it to invade sections of your residence. If mold is not remediated quickly, these fungal growths could discolor structural elements, contents, cause persistent foul odors, and severely damage your home and possessions.

With all that said, your neighborhood SERVPRO of East Riverside City is always here to help you overcome your mold issues. Call us today at (951)222-2224 for assistance.

Why SERVPRO is the Company to Call for Your Restoration Needs

2/9/2022 (Permalink)

The Institute of Inspection Cleaning and Restoration Certification (IICRC)

Fire, floods, natural disasters can all really do a lot of damage to your home or business. There is a lot of work to be done if you have experienced some type of accident or natural disaster.

Safety for yourself and your family or employees is always number one. But, once it has passed, what do you do from there? The first thing you want to do is find a company to help you get back on your feet again. 

SERVPRO of East Riverside City

SERVPRO has all the tools, equipment, training, and experience to get you through your time of need. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

ICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Some of the areas covered include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Not only are there other areas covered, but education and training are also on a continuum. We are learning and upgrading their skills all the time to stay on top of all new policies, tools, equipment, methods, and even insurance concerns.

    We also understand that all situations are not the same. That’s why we use the same methods tailored to suit your distinct situation. Whether you have had a fire, a flood, or other types of disaster, we can take care of the problem quickly and professionally.

    When Disaster Strikes

    When you need help getting back on your feet, you want a company that can handle everything from the clean-up to restoration, the inspection to the insurance.

    We have the experience and training to make sure everything is taken care of. Whether it a business or your home, you can count on us.

    Restoration is the final step. That means getting your home or business to its pre-fire or pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet.

    We can also simplify the restoration process from water and fire damage by handling both the initial water or fire damage mitigation and rebuilding of the affected areas.

    Using the same company for all the needs after a disaster can save you time and money. Working with your insurance company and a professional team that can handle all the clean-up and restoration also means less worry for you.

    Contact us to find out how we can help you find your way back from a disaster. It doesn’t have to define you and once you have everything restored back to new, or better, you will forget it ever happened.

    We are here 24/7 call us today (951)222-2224 

    Certified: SERVPRO Cleaned

    1/12/2022 (Permalink)

    The Certified: SERVPRO Cleaned program is centered around the three C's- Consult, Clean, and Certify.

    The Certified: SERVPRO Cleaned program is centered around the three C's- Consult, Clean, and Certify. 


    We will meet with the property owner to evaluate current cleaning processes, and propose additional services that SERVPRO of East Riverside City can offer to minimize the potential transmission of COVID-19. We will also discuss how frequently these services should occur. Higher frequency service is recommended for business with high traffic and an inability to implement health screening of people entering the business.


    Standard services focus on cleaning and disinfectant application to limit the emergence of viral pathogens. This may include disinfectant to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19. 

    Enhance services build upon standard services by adding cleaning and disinfecting applications to less frequently contacted touch points. This would be implemented in the case of having a person that tests positive for COVID-19 or a person that may be exhibiting symptoms of the virus.


    A Certified: SERVPRO Cleaned window cling with the last date serviced or a table tent would be placed at the site letting the people that enter your building know the your building has been cleaned by the professionals at SERVPRO of East Riverside City. For more information, call us at (951)22-2224  

    Certified experts in Water and Fire Restoration

    12/7/2021 (Permalink)

    The Institution of Inspection, Cleaning, and Restoration Certification

    SERVPRO® of East Riverside City has been an IICRC certified firm for the past several years. And for nearly five decades, The Institution of Inspection, Cleaning, and Restoration Certification stands at the forefront teaching trailblazing knowledge required to tackle complex jobs and return normalcy from chaotic environments. They provide the most comprehensive and advanced technical information in the industry. They allow companies like SERVPRO of East Riverside City to advance their education and stay ahead of the competition with several IICRC certification options:

  • Applied Structural Drying Technician (ASD) is a course designed to teach the effective, efficient, and timely drying of water-damaged structures and contents. It uses comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
  • Carpet Cleaning Technician (CCT) is a course to teach the art and science of carpet cleaning to professional service providers, as well as others in the related industry. Emphasis is placed on the following: practical application, identifying fiber, carpet constructions, style types and finishes, soiling conditions, cleaning science and methodology. This course also covers pre-inspection, basic cleaning chemicals and equipment, and proper cleaning technique.
  • Commercial Drying Specialist (CDS) is a course to teach damage inspection and evaluation, workflow management, and process administration. The course also teaches the technical methods of effective and timely drying.
  • Fire and Smoke Restoration Technician (FSRT) is a course with a concentration on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with practical approach to managing the job site. These concepts will then teach the students how pricing of the job is created.
  • Trauma and Crime Scene Technician (TCST) is a course designed to review the process for inspecting and investigating crime and trauma scenes. This may involve blood and other potentially infectious material. The course will focus on the procedures to follow as well as the precautions that must be taken in such an environment.
  • Water Damage Restoration Technician (WRT) is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, effects, and techniques for drying of structures. This course gives the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.
  • If your Riverside home or business is faced with a disaster such as a flood or fire, we are the certified experts who have been properly trained to know exactly what to do. Let SERVPRO of apply quality solutions to any type of damage you experienced. We are a 24-hour emergency service and can quickly respond whenever the service is needed. To contact our office for service or any questions call (951)222-2224 today!

    Document Drying and Restoration

    11/9/2021 (Permalink)

    Without proper handling, valuable files, and irreplaceable documents could be lost forever.

    As a leader in the restoration industry, we know timely mitigation is the key to reducing severity and recovering damaged items. Water-damaged paper can rapidly deteriorate. Without proper handling, valuable files, and irreplaceable documents could be lost forever. Let our team help you recover your damaged paper goods before it is too late. 

    Vacuum Freeze Drying 

    A process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation. 

  • Sublimation is the direct conversion of a solid (ice) into gas (water vapor), without passage through a liquid stage. 
  • An example of sublimation is dry ice. Dry ice is made of carbon dioxide, not water. When dry ice is exposed to normal atmospheric conditions, it begins to sublimate, turning from its solid stage into its gaseous stage, bypassing the liquid stage. 
  • Digitizing 

    With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in storage. 

    Gamma Irradiation 

    Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. In gamma irradiation, high-energy photons are emitted from an isotope source (cobalt 60) producing ionization (electron disruptions) throughout a product. In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents that you will encounter will be contaminated. If this is the case, then decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products. 

    Certified Irradiation 

    Unfortunately, many businesses and governments agencies must dispose of counterfeit, faulty, expired, or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image, or proprietary information. We guarantee certified destruction to give you peace of mind that your documents are disposed of properly. 

    Take a look at our website for more helpful blogs at

    Why and How Mold Grows in Your Riverside City Home

    10/19/2021 (Permalink)

    Mold growth can occur in 24-72 hours

    The air in your Riverside home is full of mold spores. They travel inside on pets, clothing, shoes, and bags. The spores are invisible to the naked eye, so you may not even realize they are present unless you see black mold growing on a wall or smell an odor that gives it away. There are several elements that contribute to mold growth as well as preventative measures you can take to protect your home.

    Causes of Mold Growth

    The main culprit in fungus growth is moisture. There are several reasons excess moisture may be present in your house:

    • Water damage from leaks
    • Humidity level higher than 50%
    • Condensation from windows or HVAC system
    • Spoiled food

    The mold cleanup process should not only include mitigating the problem itself, but also addressing the circumstances that made it possible to begin with. Mold remediation specialists are trained to handle both mold growth and water damage so that the problem does not return. Special equipment is used, along with our SERVPRO cleaning products to quickly restore your property.

    Prevention of Mold Growth

    Once you pinpoint the issues in your Riverside home that are most likely to cause black mold growth, it becomes easier to prevent it. Monitor humidity levels regularly. Inspect your home frequently for leaks, and have any problem that could result in water damage fixed as soon as possible. Make sure your windows, roof, basement and other areas vulnerable to leaks or flooding are in good condition. Store food properly and throw out food that has expired. These tasks may seem time-consuming, but they're a small commitment compared to having to deal with a mold problem.

       The best way to prevent the mold spores in the air of your home from becoming the black mold growth on your wall is to control moisture. Adopting the proper vigilance needed to protect your home can save you a lot of time and effort in the long run.

    If your home is in need of mold remediation, call us today, we are here 24/7 to help with your mold or water damage needs!

    (951)222-2224 SERVPRO of East Riverside City

    Tips for Staying Healthy as COVID-19 and Flu Season Approach

    10/1/2021 (Permalink)

    For more information on SERVPRO of East Riverside City's "Certified: SERVPRO Cleaned" call us today! 24/7 (951)222-2224

    The COVID-19 pandemic has challenged business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, SERVPRO of East Riverside urges everyone to be extra vigilant about following cleaning and disinfecting protocols this year. 

    Scientists at the Centers for Disease Control (CDC) believes both COVID-19 and the seasonal flu spread primarily by droplets made when infected people cough, sneeze, or talk. While not as frequent, it is also believed adults and children can contract COVID-19 or the flu by touching a surface or an object that has virus particles on it and then touching their own mouth, nose, or eyes. The CDC continues to recommend a yearly flu vaccine as the first and most important step in protecting against flu viruses, but experts also emphasize the importance of cleaning and disinfecting frequently touched surfaces daily to help mitigate the potential spread from contaminated surfaces. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

    To limit exposure and control the spread of these double threats, SERVPRO recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily routine cleaning at home or at work, we recommend first removing surface grime and dirt with soap and water, then following up with a disinfectant. It is easier to feel comfortable about limiting exposure at home where you can control how clean your surroundings are. It is more difficult out in public, but this year especially, it is important to be aware of the space you are in. You need to learn to recognize spaces where cleaning is – or is not – a priority so you can adjust your behavior accordingly.

    For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of East Riverside City can help. While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. In addition, SERVPRO offers their "Certified: SERVPRO Cleaned" program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.

    SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO of East Riverside City's  "Certified: SERVPRO Cleaned" call us today! 24/7 (951)222-2224

    Why SERVPRO Uses Air Scrubbers

    9/14/2021 (Permalink)

    Air scrubbers, or negative air machine, is a portable air filtration machine.

    Air scrubbers, or negative air machine, is a portable air filtration machine. It draws air from the surrounding environment and passes through a series of filters. These filters efficiently remove particles from the air to help improve indoor air quality. 

    Why Does SERVPRO Use Air Scrubbers? 

    The goal of every restoration job is to safely and efficiently return the indoor environment to preloss condition for the customer. 

    Any job that involves cleanup of sewage, mold and or fire damage will generate significant amounts of particulates and odoriferous (smelly) gases.  These contaminants are a direct result of the damage itself, as well as the necessary process of treating and cleaning damaged materials. An air scrubber helps prevent these undesirable and potentially harmful particles and gases from remaining in the indoor environment. 

    Mold Remediation 

    Mold remediation projects can release large quantities of mold and fungal spores into the air.  These indoor air pollutants can affect the health and comfort of occupants.  Air scrubbers are equipped with multiple pre-filters for removal of visible airborne particles. The final stage filter, HEPA, captures microscopic particles and microbes such as fungal spores. HEPA filters can capture particles as small as 0.3 micros. 

    If you have odors from sewage, mold, fire or water damage, let one of our professionals remove and remediate odors “Like it never even happened.” Call us today 27/7 (951)222-2224 SERVPRO Of East Riverside City is here to help!

    How to Keep Your Home Safe While On Summer Vacation

    8/24/2021 (Permalink)

    Here at SERVPRO Of East Riverside City, we like to offer helpful tips on not only water and fire damage, but other aspects of keeping your home safe. Summer is a great time to vacation, that's when most people head out of town. The kids are out of school, people want to get away from the heat and enjoy a cold beverage on the beach or by the pool.  While you're away on vacation, a criminal may take advantage of this time to break and enter. The last thing you need while you're trying to relax is to wonder whether your home is safe. From leaving a timed light on to make it "look like you're home" to having a friend collect mail, here are the top five tips to safeguard your home.

    1. Get an Alarm System

    If you don't already have one, this is an easy way for peace of mind while you're away. Just by doing a bit of research, you can find an alarm system that works for you. Remember that thieves are also experts at their "jobs," and they know how to tell a fake alarm sign from a real one. If you are traveling often, consider installing a security camera near any entrances.

    1. Take Care of Your Mail

    An overflowing mailbox is a big sign to burglars that no one's been home for a while, making your house an easy target. Ask a friend or a neighbor to help you collect your mail; you can return the favor the next time they are away. Another option is to use USPS's Request Hold Mail Service to halt delivery while you're away.

    1. Double-Check Before You Leave

    This one might seem obvious, but it is still very important to do. Before you leave, walk around your house and make sure all the windows and doors are locked. It's also a good idea to shut your blinds and curtains so burglars can't see all the valuables you've got inside your house.

    1. Let Your Neighbors Know When You'll Be Gone

    Not only can your neighbors help keep an eye out for you, but they can also be a huge help with shoveling snow or mowing the lawn if you're gone for quite a while. Another idea is to ask a neighbor to park in your driveway to make it seem like someone is regularly coming home. And remember to look out for your neighbors when they go on vacation so the whole neighborhood will be safer.

    1. Simulate Normal Light and Sound Patterns Using Timers

    If you've seen Home Alone, one of the most iconic scenes is when Kevin is making a fake party to scare off the burglars. He uses cardboard shadow puppets, loud music, and lighting to make it seem like there are a lot of people inside the house. This is the same kind of idea but a bit simpler. You can buy a timer to turn on a light at night and do the same with a TV or radio.

    For more helpful tips visit our website

    Need Help With A Hoarding Clean Up?

    8/2/2021 (Permalink)

    SERVPRO will always treat everyone with empathy and respect in a hoarding situation.

    Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder may experience distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs and can be difficult for the hoarder and family to help with the situation. It can be very overwhelming for the family and they don’t even know where to start. At SERVPRO Of East Riverside we understand how sensitive a hoarding situation can be, and we will always treat everyone with empathy and respect.

     Depending on the amount of work you have to do, hiring professional cleaners is often a good investment for your overall well being.  What is included in a hoarding cleanup service will depend on what is required, but usually includes creating a full inventory of the home, sorting and disposing of belongings, and cleaning and disinfecting the property. Professional cleaners will know the local ordinances regarding disposing of hazardous waste and the appropriate steps to take when dealing with biohazards.

    SERVPRO can remove these unsafe residues according to federal and state laws. The company's deep biohazard cleaning can make any property safe again. The experts at SERVPRO have the experience to tackle a hoarding situation. 

    SERVPRO's biohazard and water damage restoration experts go deep to eliminate stains, odors, and other harmful elements left by biohazard accidents and many other different situations. The company keeps its services hassle-free by helping customers file and process cleanup claims with their insurance.

    SERVPRO’s advanced technology equips its team to tackle residential and commercial water damage and biohazard messes of all sizes. They also offer a range of other cleaning services:

    • Mold removal
    • Carpet and upholstery
    • Ceiling, floors, and walls
    • Drapes and blinds 

    It’s best to work with licensed companies that have experience handling your specific biohazard incident. The more experienced the company is, the better they’ll be at delivering desired results.

    We are here 24 hours 7 days a week, call us today (951)222-2224 SERVPRO Of East Riverside City. 

    How Technology Can Help

    7/28/2021 (Permalink)

    The Matterport has quick, portable and entry-level 3D scanning

    Water leaks can cause serious damage to a structure and are often difficult to detect until it’s too late. The subtle signs are easy to miss until water begins dripping from the ceiling. At SERVPRO of East Riverside City, we utilize advanced tools that allow us to detect hidden moisture. Chief amongst these is the infrared camera.

    An infrared camera produces thermal images that reveal subtle temperature differences. How? Every object emits infrared light, even cold ones. An infrared camera measures the amount of infrared light that is emitted off of a surface. The measurement is then calculated to determine the temperature. Visible temperature differences indicate the presence of moisture.

    However, identifying a pattern that looks like moisture does not always guarantee the presence of water damage. That's why we follow up on infrared findings using another valuable tool, the moisture meter. The meter will confirm whether we’ve detected is in fact water.

    These tools allow us to detect hidden moisture without cutting into walls, which speeds up the testing process helps keeps costs low. That's the SERVPRO difference!

    Another great technology tool is the Matterport camera. The Matterport works with a wide range of 3D cameras, 360 cameras and iPads designed to suit all your capture needs. This gives you the flexibility to create a Matterport digital twin of any size, scale, and complexity of a whole house or just a room.  This way we are able to get a full scope of the home in 3D imaging, rather than going through the whole house taking pictures on your phone.

    The Matterport is a great on the job tool for:

  • Mobile ready with your iPhone or iPad
  • Quick, portable, entry-level 3D scanning
  • Scanning several rooms or an entire  home
  • Creating highest-quality 3D scans with unlimited 4K photography
  • SERVPRO of East Riverside City has the experience and is able to respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to preloss condition.  Call us today! 24/7  (951)222-2224

    What are Signs of Mold Growth in a Bathroom?

    7/28/2021 (Permalink)

    SERVPRO Of East Riverside is certified to handle mold damage remediation

    SERVPRO has extensive training to handle any type or size of mold remediation in Riverside City homes

    One thing to remember about mold growth is that it will not stop until the conditions allowing it to flourish in a home get eradicated. Only then will remediation efforts work to halt any further mold colony spread or growth. It is vital not to rely on DIY methods and engage a professional company. Signs that you may have a mold issue in your Riverside bathroom include:

    • A musty odor that is persistent
    • Visible signs of mold growth
    • Delamination of tiles or wallpaper
    • Damp conditions that do not diminish due to poor ventilation

    Can Tile With Mold Damage Get Reused After Cleaning?

    When SERVPRO techs handle mold damage remediation in Riverside properties, their goal is to save as much of the structure as possible. Porous items such as sheetrock and fabrics may require disposal if there is no way to return them to a sanitary standard for reuse. However, if the fabrics and clothing can be washed and disinfected in an Esporta washing system, these can be restored.

    Not only do the technicians remove the items that got ruined by the mold infestation, but they also scope the property to discover the reason for it. Frequently seen reasons for this type of issue in a bathroom are unseen leaks behind a wall or poor exhaust ventilation trapping the moist air from showers or baths in the bathroom. In the case of common walls in apartments and condos, the water source should be inspected and fixed.

     SERVPRO of East Riverside at (951)222-2224 is certified to handle mold damage remediation and can determine the reason for the infestation and necessary repairs to help prevent reoccurrences.


    7/16/2021 (Permalink)

    Why SERVPRO? We have advanced expertise in numerous areas of mitigation and restoration services.

    Why SERVPRO of East Riverside? 

    Each franchise is an individually owned and operated company.  We have advanced expertise in numerous areas of mitigation and restoration services. 

    We work directly with most insurance companies, and are available 24 hours a day, seven days a week.  Technicians at SERVPRO of East Riverside will document every step so you are confident that your home or office is in the right hands.  Over seventeen hundred franchises tell the tale. We have grown phenomenally and are continuing to grow. Your business in Riverside has been the cornerstone of that growth and we recognize that.

    SERVPRO provides Residential & Commercial cleanup of:

    Water & flood damage

    Fire damage

    Storm damage

    Mold remediation

    Restoration services

    SERVPRO of Riverside also performs these specialty services, including:



    Drapes and Blinds

    Odor Removal

    Air Ducts and HVAC

    Ceilings, Floors, and Walls

    Carpet and Upholstery

    Because of you, we strive to always put our best foot forward. Whether bagging up hazardous waste or speaking with insurance adjusters, our efforts are and always will be to give you our best.

    Without experience, the best intentions are fruitless. We, here at SERVPRO of East Riverside have experience. The staff at our franchise are well trained and professional when performing their duties and/or assessing your situation. If and when you are facing the discomfort of a high-stress situation, find us online SERVPRO Of East Riverside or call us at (951)222-2224 24/7 and we will put those years of experience to work for you.

    SERVPRO’s Professional Disinfectant, What is SERVPROXIDE?

    7/7/2021 (Permalink)

    SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

    What Is the Difference Between a Household and Hospital Grade Disinfectant?

    Both cover the range of kill claims for Broad Spectrum microbes, but a Hospital Grade Disinfectant has the added kill claim for Pseudomonas aeruginosa. Pseudomonas aeruginosa is a bacterium that is responsible for many surgical and wound infections in hospitals. Hospital Grade disinfectants will have hospital use claims on product label.

    What Is SERVPROXIDE Made Of?

    SERVPROXIDE is a Hospital Grade EPA Registered water-based disinfectant. It contains the active ingredients of stabilized chlorine dioxide and quaternary ammonium chloride. It also contains a biodegradable, non-hazardous blend of surfactants to help solubilize the microbial proteins which allow the active ingredients to oxidize and kill the microbe more efficiently. SERVPROXIDE carries the EPA’s lowest toxicity category and is NSF certified for direct food contact surface use. It has a wide spectrum of applications on both porous and hard non-porous surfaces. In addition, it has an extensive efficacy list which includes norovirus, rotavirus and adenovirus. Finally, it is a strong and robust disinfectant without the safety issues of other disinfectants that have comparable kill claims.

    Need Cleaning & Disinfection Services for Your Home or Business ?

    Call SERVPRO Of East Riverside today 24 hours a day, 7 days a week! (951)-222-2224

    A Pipe Burst In My Riverside Home, Can SERVPRO Save My Flooring?

    7/6/2021 (Permalink)

    Homeowners have to deal with many things which may include water damage to hardwood floors. Contact SERVPRO right away.

    Without Prompt Professional Water Mitigation, Your Hardwood Floors May Suffer Permanent Damage. 

    Once professionals from SERVPRO arrive at your Riverside home, we can begin assessing the extent of the damage. Our teams can carefully document this process to quickly provide your insurance adjuster with an accurate estimate. Once the initial paperwork is out of the way, our technicians can get to work. 

    Can Hardwood Be Saved After Water Damage? 

    Hardwood usually can be restored after coming into contact with water. However, if your home has a hardwood veneer, restoration may not be possible since veneer flooring is much more easily damaged. Our water mitigation in Riverside consists of:

    Reducing the humidity in the area to a level between 30% and 45%. 

    Lowering the moisture content in the hardwood to 16% to allow for drying with hot air. 

    Removing the floor finish if moisture is not evaporating quickly enough. 

    Drying from below to avoid ruining the floor finish. 

    Throughout these steps, SERVPRO technicians can monitor your subflooring with a moisture meter to ensure that we are drying beyond the surface level hardwood. 

    What Tools Are Used To Dry Out Hardwood? 

    Unless quickly dried, hardwood will begin to develop mold when it has a moisture content above 20%. Our teams use the following equipment to speed up the drying process and avoid further damages:


    Air movers

    Penetrating moisture meters

    Can SERVPRO Refurbish My Floors if Warping Occurs? 

    Yes, our technicians can help refurbish your hardwood floors if cupping or crowning occurs. Wood flooring typically takes between 1 to 2 months to stabilize down to equilibrium moisture levels. Once your hardwood floors are free of excess moisture, our teams can sand out any remaining warping in your floors and refinish the wood. 

    Call SERVPRO of East Riverside at (951)22-2224 if you need help drying out your home. We will send professional assistance as soon as possible to get you on your way to feeling "Like it never even happened."

    Certified: SERVPRO Cleaned

    7/2/2021 (Permalink)

    Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety.

    As our communities re-open in Riverside, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

    Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

    Extensive training and specialized products

    As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

    From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

    3 C’s – Consult, Clean, and Certify

    When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

    • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
    • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
    • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

    Call today for a Certified: SERVPRO Cleaned consultation

    We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

    Call SERVPRO Of East Riverside today at (951)222-2224 for your Certified: SERVPRO Cleaned consultation

    Emergency Sewage Backup

    8/6/2020 (Permalink)

    Sewer backups obviously is a situation we all would like to avoid yet is one that can hit at any time. When it does hit you would agree is a true and definite emergency since the water may contain viruses, bacteria, and other microbes. Our team of professionals have specialized training and equipment to quickly and safely clean sewage backups.

    Water damage is classified by Category, depending on the level of contamination, and how it is handled is based on the specific classification.

    There are three classifications for water loss:

    Category 1: "Clean Water"

    Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

    Category 2: "Gray Water"

    Category 2 water is contaminated. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

    • May contain bacteria and viruses
    • Can quickly degrade into category 3 if left untreated

    Category 3: "Black Water"

    Category 3 water is grossly contaminated and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup

    24 Hour Emergency Service

    Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our team of certified heroes are available day or night and ready for any size disaster. 

    What I Should Know About Bio hazard at Home

    8/6/2020 (Permalink)

    Bio-hazard is not a word that you hear often in regards to a home or office. SERVPRO of East Riverside City is prepared to help you clean up any type of disaster, including bio-hazards, in your home or place of business. The majority of home bio-hazard disasters happen in the bathroom. The main definition of Bio waste is any waste contaminated with potentially infectious materials

    Examples of bio hazards you may face at home: 

    • Human blood and blood products. This includes items that have been contaminated with blood and other body fluids 
    • Animal waste
    • Pathological waste

    Sewage Backups

    Sewage backups and dark water intrusions are more than nasty, smelly deposits – these bio-hazards also introduce harmful microorganisms into a structure. Our team of professionals will remove the sewage, contaminants and moisture and will help ensure the structure is properly cleaned, disinfected and deodorized.

    Blood-borne Pathogens

    Our team of professionals will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. We will also clean, disinfect and deodorize the structure.

    Disaster Preparedness

    5/20/2020 (Permalink)

    We know that living in California comes with the threat of earthquakes that can happen at anytime. However, only about 20% of all earthquakes are strong enough to be felt by humans. Is your family prepared for a large earthquake? What about flooding? Depending on where you live, you may not think flooding is a real danger. Did you know it only takes 6 inches of fast moving water to knock down an adult? Think of what it could do to your home.

    We have all heard time and time again that it is a necessity to prepare an emergency kit for everyone within a given household. Have you taken the time to prepare one? When was the last time you went through your kit? Due to the unpredictability of disasters it is recommended that you have a kit: in your house; in each vehicle; and even one at your place of employment.

    What should you put in an emergency kit?

    1. At least 3 days’ supply of food and water

    • 1 gallon of water per person
    • Can opener and basic utensils
    • Canned and packaged or freeze dried foods

    2. Health and Medical supplies

    • Minimum of 3 day supply of all medications/prescriptions
    •  Basic first-aid supplies

    3. Toiletries and personal care items

    •  Soap, shampoo and sun block
    • Toothbrushes and toothpaste
    • Baby wipes, toilet paper and paper towels
    • Contact lenses or spare eyeglasses

    4. Safety Items

    • Whistle
    • Flashlight
    • Multipurpose tool (Swiss army knife)
    • Emergency blanket (or extra blankets)
    •  Radio – if battery operated includes extra batteries. Preferred to get a solar or hand-crank radio

    5. Documents and Identification

    •  Insurance cards, Social Security cards (or copy of these documents)
    • Medical records and immunization cards
    • Family emergency contact information (recommended having a contact outside of the area as phone lines usually will be tied up during a disaster)

    6. Extra

    • Cash – electronics may be down so don’t plan on being able to go to the bank or use an ATM or credit cards
    • Batteries
    • Spare car and house keys
    • Regional maps – everything is electronic these days but a paper map won’t lose its battery & doesn’t require and internet connection

    Check your home for potential Hazards

    Just put up your new flat screen? Have some artwork on the wall that you’ve had since college? A family portrait over the fire places? These are great items that turn your house into a home but in the event of an earthquake they can turn into flying weapons if not properly installed or secured to the wall. Here are a few things to double check, perhaps while doing your spring-cleaning this year.

    1. Pictures and mirrors: ensure they are firmly anchored to the wall, avoid hanging anything over beds

    2. Bookcase and shelves: bolt shelves to studs and strap bookcases to walls

    3. Breakables: store in cabinets that have a latch to prevent these items from flying out

    4. Curtains and blinds: good to keep closed at night in avoid flying glass in the event that the windows shatter

    5. Appliances: retain with straps and hooks

    6. Outdoors: secure furniture and accessories. It is a good habit to close any outdoor umbrellas when not in use.

    7. Landscaping: regularly remove any dry debris and create a perimeter around your home in case of a fire.

    Even though we hope that a major disaster will never strike we would hate for something to happen and not be prepared. It is always better to be safe rather than sorry.  You may have to put some time and effort into preparing now, but you’ll be glad you did. 

    1 - 4 - 8 SERVPRO Response

    5/11/2020 (Permalink)

    We understand there is no such thing as a small emergency when it impacts your home, business or revenue loss. Timely mitigation is key to minimizing damage and getting your life or business back to normal. Don’t panic – call SERVPRO of East Riverside City first! Here’s why.

    1-4-8 Response

    SERVPRO’s 1-4-8 service response guidelines  ensures timely communication and response to minimize your loss.

    • 1 – Within 1 hour of loss notification a SERVPRO professional will contact you, the tenant or property management to arrange a service call appointment.
    • 4 – Within 4 hours of loss notification a SERVPRO professional technician will be onsite to start mitigation (the dry-out process).

    Our technicians will communicate their assessment of the loss with you, whether you're the owner or property manager, in detail before beginning the mitigation process. Restoration services can include moisture detection, water extraction, dehumidification and content inventory and manipulation. We want our customers to be aware of and agree to all of these components before any work is started.

    • 8 – Within 8 hours of loss notification a SERVPRO professional will communicate to you, the homeowner or the property manager (or other point of contact, such as your insurance company) with the status of the loss and scope of the work needed.
    • As vendors with most major insurance companies our team will communicate directly with your adjuster, leaving one less thing for you to worry about. 

    We understand your family or business wants to make things "Like it never even happened," as soon as possible. Thus, we strive to complete all jobs in a timely manner.  Our use of electronic claims reporting allows us to transfer information quickly and efficiently to the various parties involved, including your insurance company.

    We hope you never have to call a restoration company, but if you do we hope you’ll call SERVPRO of East Riverside City.

    Is your business protected?

    5/4/2020 (Permalink)

    According to the Federal Emergency Management Agency (FEMA), 40% of businesses DO NOT  REOPEN after a disaster and another 25% FAIL WITHIN ONE YEAR. The United States Small Business Administration shows similar statistics indicating that over 90% of businesses fail within 2 years after suffering a disaster.

    Most business owners focus on protecting their businesses from earthquakes, floods and fires. However, the smaller incidents can be just as catastrophic such as burglary or water damage. These can result in immense losses due to damage and lost business.

    What can you do to survive?

    To survive, business owners must prepare for emergencies and take steps to prevent or, at the very least, minimize the effect of disasters. The first step is to be aware of the condition of your building. Document existing problems such as any and all wall cracks or plumbing issues and when repairs are made. This allows you, as the owner, to keep up with necessary repairs and maintenance before it becomes a problem. This will allow your employees to stay calm and productive, knowing that the building is safe and sound.

    The second step is to have a Disaster Preparedness Plan. Have copies of your Plan in areas easily accessible to all employees with a list of emergency contacts, shut-off valves for gas and water as well as any other important contacts or documents. SERVPRO of East Riverside City can help you prepare an Emergency Ready Program (ERP) which will contain the above necessary information at no cost to you. 

    Tools for Every Job

    3/3/2020 (Permalink)

    The water you don't see can be the biggest problem. Even a small water loss has the potential to cause serious issues over time. The key is to handle every water problem as a real threat to your property. We have the equipment, training and experience to find and dry unseen water before secondary damage occurs. 

    Here are some of the tools SERVPRO of East Riverside City uses to detect moisture:

    1. Thermal Camera - detects the temperature of objects allowing us to spot the cooler wet areas of hard to reach areas or to see behind drywall for possible damage. 
    2. Moisture Meters - used to determine the actual moisture content of various materials.
    3. Non-Destructive Moisture Meter - sends deep signals that penetrate to detect elevated moisture through most covered materials without having to damage or puncture the material. 
    4. Thermohygrometer -  measures temperature and relative humidity, which helps to create an environment most conducive to drying. (not pictured)

    Experience You Can Trust

    3/3/2020 (Permalink)

    The owners of SERVPRO of East Riverside City had over 35 years of construction and business experience before they joined the more than 17,000 other SERVPRO franchise locations. The benefit to you as a homeowner or business owner is the assurance and reliability of a large corporation with a "mom and pop" feel. 

    Our team is dedicated to being transparent, honest and as helpful as possible. The mitigation and restoration process is not something that most homeowners have dealt with before and we understand how overwhelming and confusing the whole process can be. From the first call to the last, our team is ready to walk you through each step of the process.

    So if you experience a disaster in your home or business, don't panic - call SERVPRO of East Riverside City. We are here to help.